We were booked at 12:30 for a consultation with Dr. Brown for wisdom teeth removal. We were told we…read morewould have to wait because everyone was at lunch. At 1:30 their were called back. She took her mother & a good friend back with her because she is autistic and has selective mutism so often needs someone to speak for her when she can't. Dr. Brown began immediately berating her for not having her wisdom teeth removed earlier in her life. She asked if someone could be with her when the IV was inserted because she was scared. He said, no. She got scared & nervous and of course her mutism kicked in as a panic attack happened. He had a God-like attitude telling them she would get tumors and die. He stated he was the only oral surgeon in NC and if they went elsewhere it would cost them $3,000! In the end HE canceled their surgery! The entire appt was appalling for a person who is disabled with special needs. However, I was in the car waiting and when this young adult came out trembling, crying, sobbing and having a panic attack I realized someone needed to educate him on persons with autism. So I went back in and quietly asked to speak to the dentist. I noted I was not going to cause trouble I simply wanted to have a conversation with him. I was finally allowed back into the treatment area but Dr. Brown immediately started trying to intimidate me. He would not discuss the situation, asked me to leave his premises and threatened to have me arrested. I suggested he call the police so we could work it out. As I went back out in the waiting room he followed me so I stated my thoughts angrily and loudly enough that those waiting knew he had berated and belittled a disabled person who has autism. He followed me outside the building, videoing me with his phone, tried to get the passenger to open their door and videoed my tag. I waited until the police arrived, told my side of the story and left. Be aware if you have dental fear, PTSD, special needs or someone with autism. He has no patience, no understanding and is the most arrogant professional I have ever met! I would NEVER recommend him to anyone.

Dr Brown is the single most condescending, misogynistic doctor/dentist I have encountered. First…read morewith a disabled young man who I'm the guardian of. He frightened him with his method of speaking to him. He refused to address the primary care giver for basic information that she had, instead asking me for the info even though I explained REPEATEDLY that I did not provide the care and so I did not have the answers. When he did speak to her, he spoke down to her. Additionally, my daughter had him for her wisdom teeth removal. She had been referred by her dentist. (If I had known she was going there, I would have helped her search for another oral surgeon.) He treated her as a second class citizen, talking down to her and berating her for not getting her wisdom teeth removed sooner (which her regular dentist didn't recommend at the time). I could go on, but suffice to say that it is an absolute shame that this person is working with people of less means and with disabilities as he treats them horrifically.

absolutely amazing! Dr Gragg is very caring and takes the time to explain each step. My daughter…read moreloves going in for her check ups. very thankful for her and the staff for being so caring and kind!

I usually don't write reviews but wanted to share a great experience. My father was a dentist in…read moreMorganton for many years (the late Dr. Farrar, DDS). Dad got to know Dr. Gragg very well and was always impressed by her knowledge of orthodontics, work ethic and energetic personality. Recently when my son needed orthodontic work, we chose Dr. Gragg and couldn't be happier with our choice. Growing up around dentistry all my life, I had WAY too many questions that she patiently answered with as much detail as I needed while keeping it on a level I could understand. Some of my impressions: From the moment you walk in, they keep a fun and exciting yet professional atmosphere; Up-to-date equipment - I had prepared my son for those goopy impressions, but those have been replaced with an intraoral scanner. They just run it over the surface of the teeth while you watch it on a monitor (COOL). Then a 3-D printer prints a model you can take home (VERY COOL); The latest digital X-ray machine that virtually eliminates radiation exposure; Impressive sterilization protocol - from chairside to the autoclaves (sterilization machines); Through our discussions, Dr. Gragg has a real passion for current orthodontic education; Very informative of options and orthodontic techniques (Invisalign, no bands around teeth, smooth brackets, etc.); a unique incentive program to help the kids maintain good hygiene. It is rare to find a dental office with a combination of positive excitement and a caring professional experience, but we definitely found it with Gragg Orthodontics.

Dr Link is a highly skilled and a very knowledgeable dentist. Great fellow…read more The dental assistants and hygienists are wonderful and professional. Nice folks! Highly recommended!

Always a great experience. The staff are all very professional and personable. My appointment is…read morealways taken in a timely manner. They have always done a great job!

Fabulous Dentist! Good job, makes healthy recommendations and plays a different kind of music…read morethrough out the office every day. Makes an unwanted experience not so bad.

Dr. Samra is the best dentist I have ever had, she is a professional in every sense of the word…read more The Manager, Ms. Hirsch is also on another level than what I am use to getting around here, she really runs a tight ship and cleared up all my questions on the treatment plan. I'm very happy I found such a good dental office in a small town like Morganton, NC. I have to be honest some of the folks around here are a little simple to be kind, so it was refreshing to meet high quality dental health professionals, and will be returning to Aspen Dental in Morganton because of it. Sergio A.

I would never recommend Morganton Aspen Dental to anyone. If I could give negative stars, I would…read more I will be writing to the local owner/dentist instead of leaving a big long review, but let's just say I was kept waiting for 30 minutes past my appointment time and the dentist I saw was lackadaisical at best. This was an "emergency" appointment and I did not have a regular dentist. I had NOTHING done for me. Nothing.

They mistreat patients and very rude. We came for an appointment and they treated us unkind, rude…read moreand not according to professional standards.​

I realize that all people do not have the same experiences. I have found the staff very…read moreprofessional and caring. If they offer me a service I can not afford or do not want they do not try to coerce me. I just had to reschedule an appointment and I don't have to wait another 3 months to get service.

Long wait times in noisy waiting room. Biggest problem is adding procedures without clarifying cost…read moreand coverage. Condenscending attitude from front desk staff when unfair billing practices are brought up.

State of the art facility, over 50 years combined experience, virtually painless procedures, great…read morechairside manners, especially Dr. Rodriguez. Dr. Sharon Foreman does all the pediatric dentistry there, and she's wonderful with kids. The office provides all the phases of family and cosmetic dentistry. I have recommended this office to all my friends and family.