I'm updating my review I wrote in 2013. Back then I was treated by this Endodontist for a root…read morecanal that had developed an abscess at the end of the root. Through surgery Dr. Cook removed the abscess and all was well. This summer I started developing a tooth ache over the same tooth every time my sinuses acted up. On Labor Day weekend I was in agony. Come Tuesday morning the pain was completely gone. At my hygienist appointment in late September the hygienist took extra x-rays and did a thorough exam. She and the dentist that was at the practice that day decided there was no dental problem and that it must be my sinuses. In the beginning of December I once again was experiencing an excruciating tooth ache. My dentist, Dr. Renshaw, worked me in immediately. Sure enough the x-rays that day indicated I had an abscess above the root canal again. He prescribed antibiotics and made a referral to Dr. Cook. After our holiday vacation I had my appointment with Dr Cook. Dr. Cook is an excellent Endodontist and quite honest too. I said I was no longer having the toothache and he said that was because the abscess was draining. Upon examination and x-rays taken that day he indicated that his 30 years of experience tells him that redoing the root canal via surgery would not cure the problem. Although there was still a small amount of abscess the true problem was a crack in the root. Unfortunately, the cure is to have the tooth pulled and have my existing bridge redone. So I'm back to Dr. Renshaw to get a treatment plan. Thank you Dr. Cook for being honest about the true situation. 2023/ #11

I had an appointment for an evaluation on a previously treated tooth today. Dr. Cook was excellent,…read moreprofessional, very personable, I would recommend him to anyone who was in need of his expertise. His staff was pleasant and it was an all around good experience for what can be a very scary visit. THEY ROCK!! Courtney RN

Explains well what to expect.very professional and provides good care/ results. Staff friendlyread more

i have really bad anxiety when it comes to dental procedures . my root canal was done when my…read moredentist couldn't. They fit me in with good timing. Every where else was booked out for months.

A truly wonderful patient experience. Dr. Norton and the entire staff are generous with their time…read moreand really endeavor to make you feel at ease and comfortable before, during, and after a procedure. In terms of scheduling, they were extremely fast and I was in for a consult the day after I called. I needed a root canal done, and am a bit of a nervous person when it comes to dental work. I felt totally comfortable after reassurances from the team. As for the procedure, I just rocked out to music on my headphones while Dr. Norton did the work, and I felt pretty good. Absolutely no pain - Dr. Norton made sure of that, and he explained everything in ways that made it easy for me to follow. Hoping I don't need to go back for any work, but if I need to, I'll most surely head to his office.

Suggested and then pressed for root canal, despite symptoms not adding up. After ENT visit and…read moresecond endodontic opinion the conclusion was that (at least for now) a "root canal" is NOT needed (and suggested tooth removal and implant not needed right away). Neither (front) teeth should produce this type of general pain and tingling sensation (teeeth, palate, upper lip, nose). Having a sensitivity to pain does NOTsystematically signify a root issue needing a root canal; some people are simply a lot more sensitive to cold than others. Additionally, there is NO need to subject the patient to an intense cold (moderate cold is enough for symptomatology and diagnostic).

I am very impressed with Dr. Shuler. he is professional and very patient friendly. his assistant…read moreKim is sweet and professional too. Actually, the entire office and ladies are friendly and caring. It is where I will go if needing a root canal. it is refreshing to encounter an office that runs like theirs.

I was so grumpy about having to get a root canal. But as soon as I walked in the office the staff…read moreacknowledged me and were very friendly. Then I meet Dr. Shuler. He warmly explained everything he was going to do. He gave me a countdown on how long the hard part, the numbing, was going to hurt. Him and his nurse were cracking me up as they worked concisely on my tooth. They actually gave me an ibuprofen in office. Which sounds like a small thing but made a world of difference once the numbness wore off. All in all it was a great experience. I left the office laughing and smiling. 10/10 highly recommend. I will be referring everyone I know to Dr. Shuler.

They squeezed me into their busy schedule to perform a second opinion examination. Considering…read moredental work is unnerving for most, the staff was extremely pleasant throughout the exam. The endodontist gets right to the point of the examination and is extremely thorough.

I had a root canal this morning and they made the entire process as painless as possible, from the…read morepolite office staff to the professional procedure done quickly with zero issues! I would recommend Dr Gleis and I am glad my dentist referred me to this location for my root canal!

I feel like I found my forever dentist. kudos to Dr. Shoemaker for putting together a great team…read more Special comment about Brandy. She took her time with me and kept me informed of what she was doing. completed two crowns and she and Dr. Shoemaker did excellent work.

A picture is worth a thousand words. The tooth filled by Brandy and Dr. Shoemaker looks dead…read more Talking about poor technique far from protocol and without oversight of dentist. Dont trust their process because your teeth will look terrible. Oh yeah, and they said I could come back in to get it fixed, uh no thanks. Why would I do that, cant get it right the first time. Then refused to refund my money and cancel the appointment I did have, mind you only to show them the damage, not to have them touch anything. I went to another dentist and indeed their oversight was horrendous. And the receptionist Nancy needs coaching, she's obstinate and obviously not an educated dental practioneer. ​

I never take the time to write reviews, but I would highly recommend going here! I called the same…read moreday and disclosed to them that I am pregnant and I'm in a lot of pain and I need a root canal to be preformed ASAP... they got me in that same morning. My tooth was infected and my face was starting to swell. I am so glad I called this office and she got me out of pain. She did a very great job on my root canal and kept making sure I was okay and calm because my anxiety gets to me sometimes when I'm having dental work done. She's very sweet and gentle. She also explained EVERYTHING before she went in and did my root canal. Highly recommend!!!

Although the receptionist is not very friendly, the attention, knowledge and skill of the…read moreendodontist more than compensates. The endodontist retreated a tooth that had a previous root canal. Let me clarify that this endodontist (Dr. Kelly Walker) nor anyone at this location performed the original root canal. So this specialist was needed to correct a problem that occurred with the original root canal. The experience here was wonderful. Before she started anything, we discussed the anxiety that could occur because of this procedure. She was glad that I disclosed this issue because it changed her procedure just a little. She offered to take short breaks during the procedure, if necessary. I can't believe that there was no pain at all because she numbed me so very well and she was not rough during the procedure. I only felt slight pressure during the entire process (drilling thru the crown, scraping out the infected pulp and cleaning up). Even as the drugs began to wear off, the pain was not excruciating. I recommend this endodontist wholeheartedly.

Knowledgeable staff, extremely personal surgeon who made us feel at ease and offered up…read moreaccessibility if needed. All went smoothly and we have two follow up pending. They do require payment up front, they do not take checks for your oral dental care.

Dr Cook and his staff are such a pleasure. This office is top notch. Professional, courteous,…read morepatient when needing information, down to earth people. Highly recommend them!