DON'T HIRE THIS COMPANY!!! I don't even know where to begin with this review, as I have never experienced such terrible service or dealt with such a shady company.
I started my holiday planning early and called them in early October to get a bid on putting lights on my house and a large tree. The guy who came, Dominic, said he could make the tree look spectacular. He told me to buy 4,000 ft of lights and said I'd also be charged for a boom lift to reach the tree. I agreed and was excited.
I ordered over $2,000 in lights, paid $100 an hour for labor and paid $250 for the boom lift. They ended up using only ONE box of lights out of the SEVEN I had. When I saw the tree, I could not believe It. It looks like a joke.
I called Dominic expressing my disappointment. He said he'd talk to his boss and get back to me. He never did. I talked to the office, sent them pics of this ridiculous tree, and they promised they'd send a crew out at the end of the week to make things right and do the tree how they had initially promised. I decided to give them a chance to redeem themselves, so I waited. Needless to say, they didn't fix It. The installer called right before my appointment time and said they didn't have a boom lift, but would try to get the lights as high as possible BY STANDING ON A TRUCK, but most of the lights would be on the bottom of the tree.
So now I am left with thousands of dollars in lights, I'm too late to get on anyone else's schedule, and my tree looks ridiculous. I'm also out hundreds of dollars I spent on the boom lift that didn't get used and several hours in labor they charged me to throw up a few strands of lights.
This is by far the worst experience I've had with any company I've ever hired for anything. read more