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    Christine Smith, FNP-C

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    At Your Doorstep Medical And Concierge Care - Our Nurse Practitioner, Cheyenna Kopacz DNP, FNP-C

    At Your Doorstep Medical And Concierge Care

    4.3(6 reviews)
    10.6 mi

    The BEST hormone replacement therapy and women's health practitioner in the whole valley. Highly…read morerecommend Cheyenna and her team.

    I found this company through Facebook ads while searching for help with postpartum hormone…read morestruggles, and initially, everything felt very responsive and promising. Within minutes of reaching out, I received follow-ups via Facebook Messenger and email, and within 24 hours I was on a call with the owner, who made the program sound incredibly supportive and effective. Based on that experience, I signed up. Unfortunately, things quickly fell apart after that. My actual care was handed off to a nurse practitioner who did not seem familiar with my location (Salt Lake City, Utah), despite the company advertising that they work with Utah patients. She recommended lab locations in Arizona, which was confusing and not helpful. She also mentioned she would send referrals for physical therapy and chiropractic care, but only sent one option that didn't even appear when I searched for it online. Scheduling and communication were even more frustrating. My first appointment started 16 minutes late with no notice or communication. For my second appointment, I waited alone in the Zoom room for 21 minutes before leaving. When I followed up, I was told that appointments are based on Arizona time and that they do not adjust for the patient's time zone--which had never been communicated and contradicted how my first appointment was scheduled. The company also promotes 24/7 support through their Spruce app, but that was not my experience. My first message received what felt like a generic, automated response, and subsequent messages took hours to receive replies--often without any real follow-up or resolution. Overall, this was a frustrating and disappointing experience. The initial sales process was highly responsive and persuasive, but the actual care, communication, and follow-through did not meet expectations. I ultimately chose to go back to working with a primary care physician, where--even if appointments take longer to schedule--communication is clear, professional, and reliable. I would not recommend this service based on my experience.

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    At Your Doorstep Medical And Concierge Care - Treatment of pediatric patients

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    Treatment of pediatric patients

    Christine Smith, FNP-C - nursepractitioner - Updated May 2026

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