Scammers. Nearly one hour late. Was waiting for them in the morning. The initial price was supposed to be £80 to clean my very small one bed flat. I had already cleaned the flat but Chrissie said she would do a deep clean. I had taken the money out the day before so i would have it ready to hand over. However, after taking many breaks and in under less than 2 hours, they were packing to leave WITHOUT finishing the cleaning job!!! Chrissie demanded i give her £120 and THEN she said she needs £150 for 'tax purposes' so she can give me a receipt?! I said i did not have the money and had only got £80 as she had confirmed this on the phone to me AND when they came they even commented that the flat was clean! As i had recently moved in i needed the invoice to give to the agency/landlord. I am struggling and living alone. They then went to the cash point with me for me to give them the rest of the money. She took advantage of me and my situation. Chrissie was very rude. I asked for a receipt but she DID NOT GIVE ME ONE. She said she would EMAIL me it. I called and text her for the receipt but she NEVER EMAILED ME IT. She had the CHEEK to call and ask if i would accept their services for £20 for another 2 hours (as i mentioned the work was not completed and it said in their ad they have a gaurantee) and she also said that IF i write a review for her she will send me the invoice? Isn't that blackmail? I have now waited over a month and received nothing from her. The polish girl working with her is a decent cleaner. Chrissie kept telling her to leave everything but she tried to do what she could in the little time they stayed. I paid £180 for less than 2 hours of cleaning which they DID NOT COMPLETE. I ALSO DID NOT GET A RECEIPT/INVOICE. I AM APPALLED BY THIS CON ARTIST AND CAN'T BELIEVE PEOPLE GET AWAY WITH THIS. I WILL DEFINITELY BE TAKING THIS FURTHER. I GUESS SHE WILL CHANGE THE NAME OF HER DODGY BUSINESS. I would hire the eastern european girl only as she is hard-working and more honest. Chrissie controls her though and is clearly behind everything. I am quite sickened by this terrible experience where i have lost so much money and have been suffering financially since. Do not use this. read more