It started with me confirming insurance for a customer of mine. Talk to Gavin. He was great. He…read moreconvinced me to switch back to State farm gave me a great deal and has probably the best customer service I've had for insurance companies in a long time. Five stars together. Thank you very much

Ayla was so helpful. I didn't know where to begin with requests from my mortgage company, and…read moreupdating my insurance coverage, and she quickly took care of everything for me.

As a recent transplant to IL, I dreaded starting over with new insurance policies for my auto and…read morehome. My dislike for the process only increased after a frustrating experience with another agent who was both incompetent and impatient in attempting to explain the details of his quotes, and seemed only to be interested in making a quick buck. I then found Andy online, and thought, "well, at least it can't get any worse..." Fortunately, not only did it NOT get worse, but it got much, much better! Speaking with Andy was a huge relief, and a breath of fresh air after my previous, negative experience. Andy truly knows his stuff, and goes above and beyond to make sure you have the knowledge you need to make educated decisions. I am the type of person who wants to understand every detail of what I'm paying for, and Andy answered all my questions with clarity and infinite patience. If he didn't know something, he made a note and got back to me later. He will spend as much time as it takes to ensure your satisfaction, no matter how small your policies may be. Andy makes sure you are adequately covered, and recommends additional coverages to consider without putting on the hard sell. If you want something, he will make it happen, but if you tell him you're not interested, he "gets it" and moves on--no pressure, ever. I would highly recommend Andy to anyone.

Wealth of information, knowledge and resources for all kinds of personal and business insurance…read moreneeds. Personal attention and one-on-one conversations incredibly valuable to thinking about and getting what you need.

We have had our condo policy with John Tyler for decades. John Tyler and his staff are wonderful…read more They are knowledgeable, extremely competent, and responsive. Highly recommended!

Joy and Leilah did a great job of working with me to get a great price on my HO policy.read more

Super pleased with Paulina at Gentle Friends. They were not able to cover me currently for a…read morevariety of reasons but we had extensive discussions on options. Gentle Friends has earned my insurance business in the future when time is right.

Having lived in Chicago for 17 years, I used Paulina and Gentle Friends for all our personal…read moreinsurance needs. She has been an amazing agent that really provides the personal touch in everything she does. While I still have some commercial policies with her back in Chicago, my personal ones have moved with me to a new agent in my new city. I can only hope to get the same level of service here as I had with her. You can't go wrong trusting your insurance needs with Paulina. She's the best and makes you really understand the value of having a local area insurance agent!

Absolutely first-rate! Promptly helped me to land new and comparable homeowners coverage when the…read more"Good Neighbor" decided to part ways. In addition to helping me avoid any lapse in coverage, Mohammed really took the time to educate me re: how particular trends in the insurance industry can affect policyholders - and what policyholders need to bear in mind in response. Chris was prompt and efficient in helping me to finalize my new coverage, as well as further contextualizing a couple of points previously made by Mohammed. Again, very impressed. Hope to work w/these guys for years to come.

Mohammed and his people at Alim are amazing. They provide us with prompt and attentive service, and…read moregreat advice. We highly recommend Alim Insurance!

Brad at Heil & Heil has done an excellent job in guiding us through the thicket of insurance…read moreoptions and issues. With patience, insight and an eye to practicality, he helped us to expand coverage, consolidate policies and land in a preferred position. Highly recommended.

Nels Benson and his team are truly outstanding! My husband and I have been renewing our policies…read morefor over 20 years. Nels is always available and happy to assist. The office is extremely well run and competent. Do not hesitate to use for all of your insurance needs!

Trevor and Sandy provide excellent service. They provide clear reasoning for their recommendations…read moreand clearly explain all the details of your coverage. We have always been impressed with their prompt and friendly service. Shout out for the thoughtful auto insurance refund Spring 2020-class act!

This review is for Laurie. We reached out to her to review insurance options and she was super…read moreprofessional in getting back to us and assisting us. What stood out most was not just her willingness to help, but the care and patience she brought to the entire experience. She didn't rush through explanations or make us feel like a burden for asking questions. We truly appreciate her time and expertise. Thank you Laurie!

So bummed I never used an independent agent in the past. They can actually evaluate what is the…read morebest plan for you. If you go with a big group like State Farm, they don't care about you, don't tell you the fine print, and actually make the process of filing a claim extra difficult. Fortunately I have never had to file a claim with Shewchuck but I know that if I did, they would be my first call and they would be my advocate. At a minimum, you should check these guys out and compare what they have to offer against your current policy.

We've used Shewchuck for many years. They are excellent in giving advice, choice of insurance…read morecompanies, and following up on any matter especially claims. Our claims have been dealt with very promptly and with no problems. Any service or changes we have needed have been easy. These guys have done everything right and are customer oriented. If they ever screw up I'll drop them like a hot potato but I don't expect that to happen.

Outstanding Service ! My husband ans I would like to express…read moreour gratitude to Sally Kwan for the outstanding service we received from her and for her guidance and compassion during a very difficult period. We have been with Todd Markman's Wilmette office for many years which attests to our satisfaction with this company. The staff are efficient and courteous and Sally has been our go to person for information and advice - she has always been a pleasure to talk with. When we discovered that our vehicle has been stolen. We were already under a great deal of stress due to a family medical condition which eventually caused the claims process to last much longer than expected. Sally was our rock from start to finish, she could not have been kinder or more helpful. When she first heard about our situation, she immediately filed the claim for us and contacted the rental car company. During the process she reviewed our policy with us, guided us through the paper work and answered our emails promptly, all the time giving us emotional support, In the final stage, she spoke with the first claims adjuster on our behalf, then conference called with us and the total loss claims adjuster. The whole experience felt like a marathon, and we were very thankful for her proactivity. Sometimes it was hard to realize that we weren't the only ones she was assisting. I think that people in this profession need a rare talent in order to deal with both the practical and emotional needs of those experiencing loss, We were fortunate, working with Sally Kwan was like having a trusted friend on our side. Sandra F.

Camilo is courteous, friendly and efficient. He helped me with what needed and sent the information…read moreI was requesting in moments. Fantastic customer service!