After doing business with this Company for more than three years and spending tens of thousands of dollars with them, we made the decision today to discontinue using their service. On two occasions we received subpar product and contacted the organization asking them to correct their issue. Instead we were told and I quote by the time everything is on the table no one will notice that the table cloths are different colors. I'm sorry but we're not going to give you a credit. After also recognizing that they sent us the wrong product, they failed to give us a credit and instead offered a measly $150 discount. I was very clear with them and told them that if they did not correct the issue that we would no longer be doing business with them. Rather than save a customer, a customer that has spent tens of thousands of dollars for them, they decided to allow us to walk away and not correct their issue. As a business owner myself, I find their failure to correct a mistake and to provide excellent customer service appalling. To suggest that sub par product is acceptable and that our choice to do business with them Means that we to have to be OK with providing sub par product, is something that we as a company can just not live with. Therefore, we will no longer be doing business with choice party linens and we recommend that anyone who cares about the quality of the product that they put in front of their clients do the very same. You won't get quality product from this company, all you get us a bunch of excuses and very poor service. Never in 1 million years would I walk away from a client who has spent over $50,000 with me over a few thousand dollars. The failure for them to see the big picture, and to really go to bat for their clients says a lot about the organization. read more