Thank You Matlack Florist for the most amazing Valentine's Spray!!! The arrangement was gorgeous, the vase was exceptional and the service was excellent!!! Thank You!! Wellington read more

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Really excellent service. Mom has dementia & wanted a poinsettia. I didn't know if she would be able to pick. The woman who help was friendly & kind. That's 2 for 2 positive experiences. read more

Great service and an awesome selection at a fair value. Go get your plant needs fulfilled here! Or in my case, go and be tempted to buy everything you see at the gift shop. So many unique items that make this place cozy and fun. My goal is to one day to back for one of the many events they host all year long. read more

I can't say enough about this floral company. Elizabeth did an amazing job listening to what we wanted and delivering exactly as expected. Actually, she exceeded our expectations. We found their selections of flowers extensive and although we left most of the design work to them, they took our inspiration board and brought it to life. As for pricing i say you get what you pay for, but I didn't find their prices exorbitant for what they delivered to us. They were on point and their work was stunning. read more

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Received the most beautiful floral arrangement I've ever seen! No hyperbole. Lavender colored roses, hydrangeas, delphiniums, allium and at least four other gorgeous plant species - all pretty shades of purple with green accents - creatively, expertly and lovingly designed. read more

Matlack Florist - Flowers - Florists Near Me - West Chester, Pennsylvania

I am beyond grateful for the exceptional experience I had with Matlack Florist, just a moment ago!!! MIRANDA was an EXCEPTIONAL REPRESENTATIVE!!! I shared with her that I was having a hard time finding a florist to deliver an arrangement to my adopted Grandmother of 101, today, and she didn't hesitate to assist me!! All of the other florists websites indicated their cutoff was xyz, which I called well before, but when I went to process the order, they indicated it would not be fulfilled/delivered until Monday, and today is Saturday. That all said, if you or anyone you know is looking for exceptional service, please contact Miranda at Matlack Florist!! I promise she will not disappoint!! read more

I came with a unique request to help me create a design for 8 centerpieces for a memorial luncheon, that would capture the ideas I had in my mind. The staff was very responsive and helpful and connected me with Anne-Marie who listened and said she would try to source for me exactly what I was describing to her and she did! These wreaths were fresh and beautifully created and designed! They were delivered on time to my venue and I was so impressed! I couldn't be happier. It is evident they put their heart into their work! read more

Matlack Florist - Florists Near Me - West Chester, Pennsylvania

Always terrific - accommodating, great suggestions. Super helpful and looks great. Highly recommend

Matlack has been a reliable local shop since I was a freshman going to dances, so I was excited to include them in my wedding. I provided inspiration pics, budget, and size ideas, and everybody's flowers were so unique and beautiful! (4 white bridesmaid dahlia bouquets, 1 fall-color dahlia bride bouquet, 1 calla lily boutonniere, red ranunculus bouts for groomspeople, 1 white ranunculus for the groom, and 1 corsage bracelet for my grandma) read more

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I have used Matlack off and on for decades. Most recently I ordered flowers to be delivered locally for my mother's birthday. I had an amount in mind to spend. Turns out they have a minimum for delivery orders, which was more then I had planned on, but ok, I agreed. Then the taxes and delivery fees are tacked on. My flowers ended up costing $80. When my mom received them, she sent me a picture. No way do they look anywhere near $80 worth of flowers. The bouquet was pretty, but small, like embarrassingly small. It was really disappointing. I know they have been in business a long time and have a good reputation (that is why I called them in the first place) but I will not be using them again. read more

Love Matlack. Always happy to order and to receive. Yesterday, they delivered an arrangement and it is looking a wee bit shabby.....already. Flowers from a boutique florist (high end) should last more than one day. I think they were too busy due to the Easter / Passover holiday. Also, if lilies are pictured ~ lilies should probably be included. read more

Matlack Florist - The arrangement on the website. Notice the lilies. :) No wilting hydrangea. - Florists Near Me - West Chester, Pennsylvania

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I send my aunt flowers from the west coast and she loved her floral arrangements and they looks as exact as they did online! I've ordered from others where they replace things to look similar but the arrangement arrived fresh and beautiful looking' thank you!!! read more

Matlack Florist - Florists Near Me - West Chester, Pennsylvania

It's not often to find a place that specializes in flowers and it was nice to chat with someone who was an expert in their field. The assortment here varied and you can tel there was a lot of care amongst the staff and the flowers on display. With Covid and a lot of the display being outside the staff wore masks and remained a comfortable distant. In regards to pricing, the prices are little more expensive than a grocery store or big box retailer but Matlock offers a much better quality in flower. read more

Matlack Florist - Florists Near Me - West Chester, Pennsylvania

My husband ordered flowers for our anniversary from Matlack. We drive by their shop all of the time but I never have received flowers from them before. The flowers are absolutely spectacular there is no other word for the arrangement and the quality. Highly recommend and their delivery man was so nice! read more

Matlack Florist - Florists Near Me - West Chester, Pennsylvania

As I was reading the paper this morning I realized that Father's Day was tomorrow! I live in NYC and don't know the local West Chester florists. Luckily I found this wonderful shop online and they delivered the same day. Problem solved! When my father called to thank me, he showed pictures of the flowers and they were beautiful. Thank you so much Matlack! This whole process from ordering to delivering was seamless! read more

I had to send flowers to a friend from out of state and I was able to talk to someone at Matlack Florist who was so helpful and sweet. They were able to make a beautiful arrangement with my friends favorite flower and deliver it on time. Thank you so much! Would definitely recommend. read more

Matlack arrangements always make my wife's Christmas arrangement the talk of the table

Nicole was a pleasure to work with! We showed her our dream flowers on Pinterest and she was able to recreate them perfectly. Nicole was very quick to respond (by both phone and email) and was kind enough to accommodate our last-minute change requests. She played a huge part in making our day absolutely beautiful! read more

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I received a beautiful plant arrangement from Matlack Florist. I have always been impressed with their arrangements. This one not only looks beautiful but it smells amazing too. I just wish that it came with instructions on how to take care of it. read more

Matlack Florist - Florists Near Me - West Chester, Pennsylvania

I've been going here for flowers over 20 years and they NEVER disappoint. Sure, you'll pay more than online or grocery stores, but you get what you pay for. I bought this orchid for my wife's funeral in September. It's now February and it's reblooming as beautifully as the day it was purchased. I've been buying orchids for 15 years and this is the first one I've ever gotten to rebloom. Also the first one I ever purchased from Matlack read more

Matlack Florist - I bought this orchid for my wife's funeral in September. It's now February and it's reblooming as beautifully as the day it was purchased. - Florists Near Me - West Chester, Pennsylvania

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I ordered custom get well flowers, as I am out of state. They were so helpful and accommodating to me. They took time to answer my questions and patient while I made my decision. They were to be delivered to a local hospital. A few hours after the order was placed the patient got discharged. I called and they had no problem redirecting the order and then delivering to the person's home! I was so worried and they took the change in stride and it was delivered that same day! I was told the flowers were just stunning! I highly recommend them and will use them again! read more

We have been long time customers of Matlack Florist and I have been delayed in writing this review, hoping that the experience would improve. Unfortunately, it has not. My grandmother suffers from severe memory loss. She likes to send us flowers on holidays, but due to her condition, unfortunately will send multiple arrangements to the same address, for the same holiday, (unnecessarily spending double or sometimes triple what an arrangement or two should cost). We have expressed the delicacy of this situation to Matlack Florist, numerous times, in hopes that this could be dealt with, with any degree of sensitivity. When my grandmother is aware of her memory loss, she becomes extremely distressed. We simply asked Matlack to tell my grandmother that they received her order, yet to not fill any of the orders. We have been told multiple times that since this is an organization that cares about customer satisfaction, we could be accommodated. We have not been accommodated, and actually far from it. My grandmother called to order Mother's Day flowers and was told her family members do not wish to receive flowers from her any longer and her order could not be filled. She was devastated by this message. This request is NOT a difficult one. When we called to ask about this latest development, we were met with coldness. The sheer insensitivity of this is mind-boggling. My grandmother and, entire family, have been unbelievably loyal patrons, since Matlack opened. We will never order from this organization again, and since receiving no support, will do our best to make sure my grandmother doesn't either. It is certainly clear that Matlack cares more about collecting payment on each of these orders, than supporting a faithful customer during a difficult time in her life. read more

My mother loves her live flower basket, it brightened her Mother's Day and she'll plant the flowers to enjoy all summer long. Thanks for helping me make her Mothers Day from across the country. read more

When I first got engaged one of the things that I said that I could "skimp" on and "didn't care about" were flowers. As the months passed by and I spent hours and hours looking at Pinterest ideas and talking to my mom, I decided I did care. After sitting down with a few florists in the West Chester, PA area we decided to go with Matlack's. Nicole was a pleasure to work with right from the first email I had sent her all the way to my wedding day. Our centerpieces and bouquets were stunningly beautiful. We went on a honeymoon two days after our wedding for a week and when we got back, my bouquet STILL looked beautiful just from keeping it in a vase!! I'm SO glad I cared about my flowers and which florist I went with! If you're looking for a florist in the West Chester, PA area - look no further! read more

Matlack Florist - My bouquet! - Florists Near Me - West Chester, Pennsylvania

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Beautiful job with my parents' 50th anniversary floral arrangement. Daisies were in my mother's wedding bouquet, and orchids are her current fave. Thanks guys! read more

Matlack Florist - Tablescape - Florists Near Me - West Chester, Pennsylvania

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Totally bummed. I called this morning 9/14 and ordered an arrangement to be delivered to my best friend's daughter on her 7th Birthday. I specifically said please do not deliver till after 3:30 that's when she gets home from school. The plan was for her to see the delivery person and answer the door! The delivery person ruined the surprise and delivered it at 2:30 pm. :( I would however like to say that the person who took the order was super friendly and helpful. I had asked for pink flowers and something fit for a princess and she took the notes of the order down perfectly. I know this because when I called back to let them know what had happened another representative read them to me verbatim. The second rep asked if there was anything she could do but there wasn't. The driver couldn't go pick the flowers up and re-deliver (which was offered) because she was already on her way home. I will say this.... the arrangement was beautiful, but still disappointed. read more

I recently used Matlack florist for my wedding flowers and I cannot say enough kind words about this florist and my coordinator Nicole. I absolutely loved my flowers! The bouquets and boutonnieres were flawless and all the décor flowers were arranged perfectly! I will be the first to admit Nicole had her work cut out for her, I gave her a few key words to describe my style and she nailed it! She just knew exactly what I wanted with barely any pictures for guidance, and stayed within my budget. I felt the price was extremely fair. The flowers were extremely fresh and vibrant in color. Bottomline you will not regret picking Matlack for your wedding florist and I highly recommend Nicole! read more

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I placed a phone order for a same-day delivery of flowers for my Mom's birthday . The salesperson was wonderful and helped me to select an arrangement within my price range. Even though I called in around 11:30, the flowers were out for delivery by 2:00! My Mom missed the delivery person the first time, but they came back right away when she called them. Most importantly, my Mom LOVED the flowers. Beautiful, colorful, and abundant -- what more could I have asked for? I thought the price was fair, especially considering the quality of the arrangement and cost for delivery. I will DEFINITELY be using Matlack Florist in the future :) read more

Matlack Florist - "Kaleidoscope" from Matlack Florist - Florists Near Me - West Chester, Pennsylvania

Terrific arrangement and great service! I live far away from West Chester so had various (local) recommendations about which florist I could use for my daughter's birthday. Chose Matlack because of their 'Bloom Nation' website. The floral choices were more varied and the online process was easy to navigate. Having spoken to customer services, I was given advice to include the time of delivery (before noon) in the notes section...they duly arrived on time. Muchas gracias! read more

What a nice way to welcome Spring! A free bouquet of daffodils! Thank you Matlack! Your shop always inspires! Keep up the good work. read more

Thank you Matlack for the beautifully composed orchid arrangement I received. It is sitting by my window across from my desk where I can gaze at it all day. It is just beautiful! read more

Great customer service and beautiful product. I ordered wrist corsages for my mother and fiancé's mother for our wedding. They were very helpful with guiding me towards my selection. However, my fiancé forgot to pick them up on the day of the wedding. Our mistake and our loss. Matlack followed up both that day and the following week and delivered a beautiful arrangement to the house to make up for our mistake. This was a thoughtful and unexpected surprise!! read more

Matlack Florist - Florists Near Me - West Chester, Pennsylvania

We were very happy with Matlack Florist from our first appointment where they took the time to review my daughter's Pinterest page to see what she liked to the final products delivered to the church. We would highly recommend them for any wedding. read more

Wedding Bouquet: Very very very good. I emailed Matlack with an explanation (and corresponding photos) of what I wanted. I got a final quote. When I got there I had to pay a little more because they forgot to add shipping charges. The flowers arrived on time and the bouquet was beautiful. Exactly how I asked. The flowers were exactly as pictured. The only reason I give 4 stars instead of 5 is because of the final quote was changed when I arrived AND I know the quality of the flowers could've been better. Meaning: During my first marriage I requested the same type of bouquet but different colors. The lilies used were so crisp they almost felt plastic. The bouquet lasted a few days. This bouquet, the lilies started "shriveling" and red rose's edges started turning color by halfway through the day. Luckily, pictures were over by then. So although the bouquet looked EXACTLY as requested (beautiful), comparing this bouquet to the first I could tell the flowers / flower quality wasn't the absolute best. read more

Yesterday I received an arrangement sent from my boyfriend for Valentine's Day. The flowers were beautiful but had lilies (I am allergic). My boyfriend called Matlack and explained the situation. They gave him a refund, which we thought was fair. Today I received a surprise arrangement sent to my office with the nicest note. Still can't believe they did that! Amazing customer service and now a customer for life. Thank you Matlack for the beautiful arrangements! I highly recommend this florist! read more

Well, the shop is beautiful, but the prices are not. I was quoted over $700 including a $100 "delivery fee" for less than a five mile delivery. Other florists in the area have quoted a total of $500 (including delivery & tax) for the same flowers. Once the sales person quoted the price, she immediately wrapped up the conversation with me and walked out. Not my idea of working with a bride for her budget needs. And this was a planned appointment! (not as if I just walked in) read more

Used matlack for a bridal shower and upcoming wedding and couldn't be happier with the attention to detail and quality of work. Our shower flowers were exceptionally beautiful and we can't wait to see what Nicole creates for our wedding. Highly recommend! read more

This is the only florist I will ever use for anything local in Chester county. The sales people are very knowledgeable and extremely helpful. They have an amazing design team of talented florist that always go above and beyond what I could hope for!!! They also have two of the most adorable big dogs you have ever seen! My daughter always asks if w can stop and see the dogs when we past. Thanks Matlack!! read more

Matlack Florist was great. Debbie was wonderful. They provided us with wedding flowers. I live in South Jersey but our wedding was held in Malvern. I chose Matlack because they were thorough, reasonable, accepted credit cards, and delivered. Debbie was great in being able to correspond through email, which is really all I could do, since I work in an office 9-5. On the day of our wedding, the flowers arrived on time and were 95% as I had described (There was some subtle blush color in the bridesmaids' bouquets that was only supposed to be in mine). Since my bouquet was so beautiful, I'm having my mother press it so it can be framed as artwork. I would definitely recommend Matlack Florist and would do business with them again. read more

I live in Atlanta, GA and ordered flowers for my Grandmother who lives in Pennsylvania for her 90th birthday. I didn't quite know what I wanted but, the woman who took my order asked the right questions and assured me she would put together something very nice. She most certainly did! My grandmother was thrilled with her flowers and said the arrangement was " the most beautiful she had ever seen". In addition to this, I ordered the flowers at noon and they had been delivered by 2:00pm! I feel like my money was well spent and most importantly, my grandmother loved her birthday gift!! read more