I came in at 9 pm after work, and the girl was so nice and my food was fresh and delicious!

We almost didn't come here because of the reviews that we saw on yelp. I will say, I am very happy we did! The kid (Kaiden?) that helped us was not only very patient and even let us taste the new Carne Asada steak, he was very helpful and informed of how long the meat has been out and what is better to have. All of the food taste fresh, but I will say the Carne Asada steak is quite zippy! I can honestly say I think I could eat a whole bowl of that corn salsa that they have. It's been a long time since I've been to a chipotle, and this may be the smallest one I've ever been to, it got quite busy. They probably don't have enough employees to handle the volume of people (but who does anymore?) It wasn't messy in the dining area and they still have a good supply of some really tasty drink options, including a watermelon limeade and a mandarin Agua Fresca that we really enjoyed. Even the sweet tea is good. There were at least 5 people working...and they were actually working! Kaiden was restocking the station where they serve from with fresh food constantly while serving people and sometimes working the register as well. Not sure why they have bad ratings so far...We for sure will be back. read more

Chipotle Mexican Grill - Carne asada bowl - Mexican Near Me - Yulee, Florida

Honestly one of the worst Chipotle experiences I've had. The store was dirty, food all over the place, and it didn't look like anyone cared to clean it up. On top of that the manager Karen was straight up rude. No professionalism at all! just attitude. If leadership acts like that, it's no surprise the store is a mess. Definitely won't be coming back. read more

Man idk what it is but this is like the 3rd time I've had my stomach upset after eating at this location. Definitely eat during the day if you're going to risk eating at this Chipotle.. read more

The smallest protein portions I have ever received at a Chipotle location......................................

Food- terrible. Did not have 4 things I wanted for my burrito or my daughter's burrito. Chips very stale. Staff did not care about having the items for the burrito. Would not come back. read more

This place is utterly disgusting. Prep areas are filthy, customer order area looks like it had not been wiped down in hours. Cross contamination of food abounds. Just ended up walking out!. read more

This Chipotle is great if you go in and order. If you order through a delivery app it's my experience you get about 1/2 the portion. On 12/18/25 I ordered a burrito with extra chicken. It was the size of a big taco and had exactly 3 pieces of chicken. I paid $20 for 1/2 a burrito and the rice was crunchy. Really disappointing. read more

Visited the restaurant today, August 16 at 11:52... 6 team members working and only one serving guests.. no greeting, so energy, nothing! Can't believe this place iis still in business! Terrible service and lack of training by the owner/manager! 12:07, and we ordered and only 2 people in front of me read more

Chipotle Mexican Grill - Inside restaurant - Mexican Near Me - Yulee, Florida

Recently saw a Chipotle spokesman on CNBC boasting about raising their prices 8 occasions and further boasting prices will be raised again. Their current promo is their "Honey Chicken" protein. My wife wanted to try it for Mother's Day. Arrived at 4:30 PM. The assembler stated they were out. I responded that my wife came in specifically to try the honey chicken and could they make some more. He asked the cook about our request and she immediately shot him an overly dramatic dirty look and shook her head "no". During this time , I looked at the food assembly workspace and everything either looked picked over or uninspiring. I would have left at that point, but my wife is nicer than I am so we ate an underwhelming and underseasoned Mother's day dinner, all for $35.00. To add insult to injury, the portion was so small, I poured myself a bowl of Captain Crunch as soon as we got home. read more

Chipotle Mexican Grill is pretty much my go-to when I am thinking fast food. It is not only good and one of my favorite fast food options, but it is also significantly healthier than the fast food burger joint options that are out there. Chipotle was one of the early places that were offering an assembly line type process of ordering your food. You choose either a salad, burrito bowl, burrito or tacos. You then choose between white or brown rice, followed by either black or pinto beans. Next is your protein and then it is on to the additional toppings like salsa, sour cream, cheese, etc. It is a simple process and allows you to in a fashion customize your meal. My usual order is a burrito bowl and I usually have chicken or steak as my protein (or sometimes I have a combination of the two, either half and half or double meat). If you are looking for an authentic Mexican meal, this is not your place. However, if you are looking for a great tasting meal that is definitely American (though with a Mexican influence) and that you can be in and out of in a relatively quick amount of time, Chipotle Mexican Grill is a good place to head towards. read more

Chipotle Mexican Grill - Burrito Bowl - Mexican Near Me - Yulee, Florida

The service is almost always horrible here. Never greeted when picking up through the chipotlane. If you arrive 2 mins early from your order time they love to remind you that you're too early and that it will be ready at the exact time. However, when you sit there for over 15 mins PAST your order time, they can't even be bothered to apologize. The workers act like it's the biggest inconvenience to actually do their job. I asked for the vinaigrette once, they told they were out and then I asked if more could be made (it could they just didn't want to) and she said yeah and returned with the most nastiest and watery vinaigrette I've ever tasted. read more

the new workers are not giving me my moneys worth , the elder white male gave me not even a full scoop of rice and said he wouldn't give me any more.Food was ok just didn't get my moneys worth. read more

I have never been more embarrassed on behalf of young girls. Our travel softball team was given permission, accompanied by Chipotle coupons, to fundraise for our 12u softball team. Halle Konopka, the acting Chipotle manager, with the title of "Apprentice" on her business card, verbally attacked the 11 & 12 year old girls. Chipotle Corporate sent the team managers coupons and instructions regarding where to stand and how to fundraise at their YULEE location. The Apprentice, and acting Manager at this location bypassed the parents present and accosted the children. Threatening them with being charged with SOLICITATION if they did not remove themselves from the area that Corporate instructed them to greet customers! The girls were embarrassed. When the parents asked why Ms. Konopka would not let them continue with their corporate approved fundraiser, she said she did not want them harassing "customers because they looked homeless". She bullied the girls to move off the strip mall/center property. Though I would like to mention that the neighboring Jersey Mike's, not wanting some of the girls' and parents' efforts to go to waste (as some parents traveled approx 2+ hours roundup to attend), was touched and happy to share the sidewalk with the young softball team. Shame on the Yulee, Florida Chipotle for insulting and threatening these girls and their parents for simply attending their corporate approved fundraiser. read more

Unfriendly employee. Rice not cooked. I was there around 6pm on a Saturday and most of the meats were close to empty.

I am beyond disappointed with my Chipotle experience. It's been a while since I've had Chipotle and recently moving to Yulee I was happy to see they had a location. Upon arriving, the restaurant was filthy. Food was all over the tables and floors, in the bottled drinks area by the counter, nothing was stocked (food choices, beverages, utensils). We asked for a small amount of the red salsa because we know how spicy it is and an entire ladle was put on, making the food too spicy to eat. When we went to pay, the girl checking us out walked away and didn't come back for some time. When she did come back, she was extremely unpleasant and unprofessional - had the worst attitude. On top of all of this, your employees were not wearing hair nets and overall employees looked dirty which is not ok at a food establishment. Overall, I would not recommend this location and will not be back. Beyond disappointed. read more

Excellent Fresh Ingredients. Counter and food counter clean. Lack a star- tables not clean But Meredith did great job with apology and smile

Very disappointed, did Chipotle change the recipe for the queso or is it this just this location?? Very disappointed!

I was there at 6pm and they ran out of rice with a 30 minute wait for more. Normally this would just be a mild inconvenience, but the person serving the food waited for people to complain to tell the cooks they needed to make more. A customer behind me asked for the manager to complain. They described the situation in a mostly professional manner. The manager walked away mid complaint and proceeded to ignore the customer. read more

Not sure what happned at this location but when they first opened we thought it was great. Always do online order and pickup at the window. Very convenient and always ready. But last night and the time before we ordered the food just wasn't the same. Seemed like the portion was smaller and my burrito last night was dry as the desert. I ordered it with salsa and fajita peppers and onions and I don't think either were on it. Won't be going back anytime soon. read more

Over priced and mediocre at best, rude service and dirty tables. Potions are small and served cold. No atmosphere to say. Poor quality overpriced fast food. read more

I usually enjoy this place but my steak tasted like fish and the rice was barely cooked. Absolutely disgusting. I definitely won't order anymore read more

"FOOD CONTAMINATION BEWARE" Listen, I love Chipotle, and as of today, I've lived in 6 different states, and tried over 50 locations so far, trust me when I say THIS IS THE WORST CHIPOTLE RESTAURANT IN THE NATION! TERRIBLE PORTION SIZES TERRIBLE STAFF TERRIBLE FOOD TASTE and as of today TERRIBLE I MEAN TERRIBLE CLEANING AND FOOD CONTAMINATION Today, I was served by an Asian girl with yellow hair, no hair net at all. While she walked trough the line to make my bowl, her long yellow hair touched ALL, I mean ALL the food on the bar. I pointed out to her, she didn't care at all, and just sent her hair back. While that happened, the other server accidentally, while putting more stake on the bar, threw a ton of pieces of stake into the queso, of course didn't care at all, and just scooped out the meat and left it there. This is crazy, how much contamination in just 3 min, I don't want to imagine while no one sees them. At the end, I just rejected the bowl and left. This place is disgusting and alarming. The serves don't use any type of food preparation, and I promise, HER HAIR TOUCHED ALL THE FOOD ON THE BAR read more

I love chipotle and I haven't had a bad experience with this one yet! They're quick to make my online orders, they never forget anything in the order and they're always friendly at the window! read more

Puked for a whole two days after eating here. Don't even go here just make the drive to Jax if you are craving chipotle.

I love chipotle but the girl taking my order was so damn rude! I really just wanted to tell her never mind don't bother making my food because her attitude and making me feel like I was inconveniencing her pissed me off! And then all of a sudden when I get to ordering my toppings they barely have any items out, I wanted guac but she said she didn't have any but I see everyone else with guac on their plates! Shame of you chipotle for letting your employee make your customer feel like shit! read more

This chipotle location has the worst service I have ever experienced. Twice I have ordered for pickup and they have not had it ready when I arrived both times. All of the workers were in the back completely ignoring the customers. It's awful. Order from somewhere else read more

I will never go back to this place! The chicken looked old, so I asked for fresh meat and snarky staff were none too pleased. Then the lettuce was OLD...do these people not know Chipotle's past problems? So, this is my one and only visit to this place-and no, I didn't eat it-two bites and in the trash it went! Give it a shot but I say no. read more

Amazing service, clean restaurant, great portions, will be coming to this Chipotle when I am in town again!!! Cashier was super friendly and accompanying despite the lunch rush. Doing great for a new Chipotle! read more

This location is horrible I would not recommend I went in tonight and the entire time I placed my order the crew complained and they are always out of rice I do not understand why would you wait until you get down to your last pan to cook more then constantly complain because customers are still coming in to place orders read more

I've been to this location multiple times and they're out of things all the time. Today that were out of white and brown rice, queso, steak, barbacoa, corn salsa and guacamole. Service is always lackluster. I encourage their corporate to do a secret shopper at this location because I'd be willing to bet they'd shut them down and retrain everyone there. read more

I ordered a steak quesadilla online and had my husband go pick up my order when he came home I noticed my order was missing the fajitas, I went back to the restaurant and they told me they were out of fajitas and that's why I didn't received any so I asked them why didn't u let us know that u did not have any when my husband picked up the order and the manager told me that they were suppose to let him know but failed to do so, i then was offered some left over fajitas that were left at the bottom of a pan, I told them no I would just like money back and was told I had to request to get my money back on the website! I will never eat from there again! read more

I worked in a food industry and I know that it can be really exhausted and not to mention plus standing 8hrs is not a joke! we love chipotle and we are very happy that we have one now here in yulee. But to be honest I am not satisfied with the some of the "employee" attitude. Not that they don't have much of food choices they don't even refill they're food full! I asked the girl who is serving the food if they have more of the "sautéed peppers " and she just give me answer with an attitude. Like c'mon we all get tired too but we are customer we bust our ass of for us to spend our money and to have a good customer service and good meal! read more

Opens late and closes early. Please update your hours online if that is the case. Not keeping regular hours is frustrating

First time I ordered here I set a mobile order hours before the pick up time and ended up waiting 30 minutes past my pick up time for my food. I let it go because they're new to the area but my second visit wasn't any better. Tried to redeem my free chips and guac but was ignored so I left. Don't recommend. read more

Sooo was super excited for a Chipotle Mexican Grill to open in my area because I love them but sadly I will not be going back to the one in Yule for a good while I have never waited over 50 minutes just to get to a window then ... the food that was preorder over 50 minutes ago was not even ready and the staff did not even say sry for your wait nor seem to care that 4 or 5 cars pulled out of line and they weren't even really coming to the window to check on ppl to see what their orders are. I understand they just opened this week and that it's busy but at least pretend that you give a shit ppl are waiting ... I worked in food service for 20 years since I was 13 and never in my life have been so disappointed in customer service. The food was okay. My quesadilla was kinda half filled... with ingredients but the salsas and rice, guacamole were delicious read more

So I came in around 7 o'clock and they were very slow but everyone seemed to have an attitude and this one cashier even had the balls to rip my money out of my hand but other than that the food was great and it looked very clean read more

I've eaten at Chiplote from California to Florida and places in between, this is the worst restaurant I've frequented. The staff appear disinterested in serving, however, the restaurant is always clean. My main beef with Chipolte is 90% of the time is they are out of core Mexican dish items on the serving line or unavailable when you order, especially guacamole. UNACCEPTABLE for this restaurant and I never encounter this problem at any other Chipolte. I guess the product ordering person isn't doing their job. You'd think they could drive to Publix in the same shopping center to buy avocados or peppers. I wish they'd close the doors or run the restaurant according to the Chipolte's standards. I would not recommend this location and now drive to River Walk off hwy 17 when I want Chipolte. I've discuss my displeasure with the on shift manager a couple of times and I get the stock response, sorry and supply chain issues. read more