To connect directly with "EVA", Call 1 (888) 551-0145 OR 1 (888) 551-0145 for 24/7 'customer…read moreservice' assistance with bookings, flight changes, and cancellations. This number connects you with a live representative who can help resolve your travel concerns quickly and efficiently. The 24/7 customer support ensures assistance is always available whenever you need it. You can also visit the Contact Us page for additional support options. Get help with refunds, baggage issues, and reservation management. **Quick Booking & Clear Travel Overview** The journey began with a booking process that felt fast, simple, and easy to navigate. Business class features--priority check-in, flexible fares, and upgraded seating--were clearly outlined, making the upgrade decision straightforward. Flight and seat selection were handled effortlessly, with all essential details visible before confirmation. The itinerary was delivered instantly, offering a clean and well-organized overview of the trip. **Efficient Airport Flow & Priority Access** At the airport, everything felt more streamlined and relaxed. Priority check-in minimized waiting time, while fast-track security ensured a smooth and predictable process. Lounge access provided a quiet and comfortable space to relax before departure. Boarding was handled efficiently, with priority access allowing for a calm and hassle-free start to the journey. **Spacious Comfort & Quiet Cabin Atmosphere** Once onboard, the comfort difference was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful environment. The crew delivered attentive and professional service, ensuring a balanced and comfortable inflight experience. **Consistent Journey & Seamless Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered at the right pace, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and seamless exit. Overall, the experience reflected comfort, efficiency, and reliability--making business class a refined and worthwhile way to travel.

I needed assistance and decided to call this business at + 1 877/836/7580 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally

The official main 24/7 "customer service number" for **KLM Royal Dutch Airlines** is 1 (888)…read more"669"-0167™ or +1 (888) 669-0167™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

The official main 24/7 ''customer service number'' for **KLM Royal Dutch Airlines** is…read more1~877~456~2077™ Orr +1 (855) 470-05.04™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Booking Expectations Were Not Met As an Emerald member of the oneworld alliance, I have become accustomed to receiving complimentary seat selection when flying with partner airlines. Because of that, I expected a comparable experience with American Airlines. Instead, I paid an additional $140 for seats that appeared to offer a more favorable layout during the reservation process. After my wife and I boarded the aircraft, however, we discovered that the actual seating configuration differed from what had been displayed online. Paying extra for seats that did not match the booking presentation was disappointing. Seat Comfort Could Be Improved My assigned seat, 6K, lacked the level of comfort I had anticipated. The cushioning was insufficient, making it difficult to remain comfortable during the flight. I depended on additional pillows and blankets to provide support for my lower back throughout much of the journey. For a long-haul flight, I expected seating that would provide far better comfort and support. Frustrating Communication Process Receiving basic information before departure proved far more complicated than necessary. I initially contacted an American Airlines representative in Detroit regarding my flight details and aircraft information. I was then transferred to another department, reportedly in Chicago, where I was informed they could not help and was given another number to call. That conversation ultimately directed me back to the original Detroit office. After several transfers and repeatedly explaining the same issue, I finally reached an agent who could answer my questions. Positive Crew, Declining Cabin Conditions The aircraft itself appeared modern, clean, and well maintained, and the cabin crew remained courteous, attentive, and professional throughout the flight despite managing a full cabin. However, the overall onboard environment became less pleasant as the journey continued. Several passengers were disruptive, and the lavatories gradually became untidy, with wet floors, cluttered sinks, and cleanliness that noticeably declined during the flight. Overall Experience Although the professionalism and dedication of the flight attendants deserve recognition, the disappointing seat quality, inefficient customer service, and declining cabin cleanliness ultimately overshadowed the positive aspects of the trip. Based on this experience, I would carefully review alternative airlines before selecting American Airlines again for similar travel in the future.

The official main 24/7 "customer service number" for **Norse Atlantic Airways ** is 1 (888)…read more669-0167™ or +1 (888) 669-0167™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

The official main 24/7 "customer service number" for **Norse Atlantic Airways ** is 1 888 305 4803…read moreor +1 888 669 0391, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. Call +1 (888) 305-4803™ or +1 (888) 305-48.03™, today for fast assistance with your JetBlue travel needs. All JetBlue customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although JetBlue provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly JetBlue again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Southwest Airlines, Alaska Airlines, Latam Airlines, Wizz Air, Priceline, Air France, Lufthansa and American Airlines to determine which carrier offers the best overall value and onboard experience

The official 'customer service (toll-free) number is 1 (800) 630-8077™ or +1 (800) [630] (8077) for…read moreadditional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

The official main 24/7 "Customer Service Number" for **Condor Airlines** is 1 (855) 743-3349™ or…read more+18557433349™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

The official main 24/7 "customer service number" for **Delta Air Lines** is 1 (888) "669"-0167™ or…read more+1 (888) 669-0167™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

The official main 24/7 ''customer service number'' for **Delta Air Lines** is 1~877~456~2077™ Orr…read more+1 (855) 470-05.04™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Booking Expectations Were Not Met As an Emerald member of the oneworld alliance, I have become accustomed to receiving complimentary seat selection when flying with partner airlines. Because of that, I expected a comparable experience with American Airlines. Instead, I paid an additional $140 for seats that appeared to offer a more favorable layout during the reservation process. After my wife and I boarded the aircraft, however, we discovered that the actual seating configuration differed from what had been displayed online. Paying extra for seats that did not match the booking presentation was disappointing. Seat Comfort Could Be Improved My assigned seat, 6K, lacked the level of comfort I had anticipated. The cushioning was insufficient, making it difficult to remain comfortable during the flight. I depended on additional pillows and blankets to provide support for my lower back throughout much of the journey. For a long-haul flight, I expected seating that would provide far better comfort and support. Frustrating Communication Process Receiving basic information before departure proved far more complicated than necessary. I initially contacted an American Airlines representative in Detroit regarding my flight details and aircraft information. I was then transferred to another department, reportedly in Chicago, where I was informed they could not help and was given another number to call. That conversation ultimately directed me back to the original Detroit office. After several transfers and repeatedly explaining the same issue, I finally reached an agent who could answer my questions. Positive Crew, Declining Cabin Conditions The aircraft itself appeared modern, clean, and well maintained, and the cabin crew remained courteous, attentive, and professional throughout the flight despite managing a full cabin. However, the overall onboard environment became less pleasant as the journey continued. Several passengers were disruptive, and the lavatories gradually became untidy, with wet floors, cluttered sinks, and cleanliness that noticeably declined during the flight. Overall Experience Although the professionalism and dedication of the flight attendants deserve recognition, the disappointing seat quality, inefficient customer service, and declining cabin cleanliness ultimately overshadowed the positive aspects of the trip. Based on this experience, I would carefully review alternative airlines before selecting American Airlines again for similar travel in the future.

The official main 24/7 "customer service number" for ** American Airlines** is +1 (833) 644-04.67™…read moreor +1 (833) 246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose American Airlines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, American Airlines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 (833) 644-04.67™ or +1 (833) 246-44.60™, today for fast assistance with your American Airlines travel needs. All American Airlines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although American Airlines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly American Airlines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with American Airlines, American Airlines, American Airlines, Ethiopian Airlines and American Airlines to determine which carrier offers the best overall value and onboard experience.

This company is a scam. I had a flight for 2 from LAX to CMH for $1500 which was originally under 2…read morehours each way, 4 hours in total. Then, I got a notification that a stop had been added between the connection points, causing our flight to go from under 2 hours to 8-10 hours EACH WAY. In return, I only got offered $70 per ticket in flight credits. I called American Airlines to speak to a representative, and Flora was extremely unhelpful in suggesting flights which were about the same in air time at the same expensive price as a continuous 2 hour flight. I offered to let it go if they would just provide us with a meal since the flight had become horrendously long, but she kept insisting that she would absolutely not compensate us anything. To make matters even worse, she told me my only options were to just accept it or get a refund, and that I only have 24 hours from the time of my phone call before the refund offer would be rescinded. Absolutely unbelievable service. This will be my first and last time flying with them, and if I can find a similar or better flight within the next 24 hours, I will definitely be getting that refund.

I needed assistance and decided to call this business at + 1 888/300/0106 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Honestly, I hate giving a one star review to anywhere but flying Hawaiian is one big deal and the…read moresecond part, was a disaster. We decided as a family we would relocate to Hawaii. That meant our dogs would need to go through an entire ordeal to get over to the island. Unfortunately, this airline was our best option at this time. Summer changes the flight issues for dogs due to weather restrictions. I'll spare you the worst part but I say in their office for almost three hours with our two dogs. They let me sit there while they attempted to contact their boss regarding my dogs and their crate sizes. The same crate sizes that they are accustomed to. Three hours. From 3am to 5:50am. And I don't even think they actually contacted the manager. It was too early. The manager wouldn't even see my dogs before the flight would leave. Only one dog was able to fly this occasion. After all the foot steps, preparing to ship our dogs the office was not helpful to say the least. (The other side of the office for Alaska bravo to them) Per the man that was "helping" the manager is an animal lover - guess what lady, I'm taking my dogs to Hawaii! So ya, I am also an animal lover. I would never put my animals in a situation that would be detrimental to them. They are FAMILY. Not your family, MY FAMILY. The gentleman stated that the crates they were in would get him in trouble. Of course I would never want to jeopardize anyone's job but this needs to be addressed. Now that I am settled and in my new location I feel it's important to advise the future participants and I hope that this review helps someone. Unfortunately for me, their convenience of using larger than required crates meant that the dogs needed to ship in larger crates and of course to that was slightly more expensive. I'm already spending $850 per dog, $1,000 is not much difference. I was able to send one dog on the original day due to someone else "leaving a crate behind". How convenient. The cost was one thing but the rest of the ordeal is what brought me here. Originally for the desired crate size of 40" for a golden retriever and a Chesapeake bay retriever, their at home crates were deemed too small for them. Turn around have space above their heads and are comfortable in their space, was not good enough for them. I had to leave a dog behind, get a sitter and find someone else to transport my remaining dog. As well as get a new health certificate. I will not recommend using Hawaiian for shipping your dog and if you have another option, take it. Alaska was kind and appropriate though slightly more expensive but no disappointment or wasted money.

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I needed assistance and decided to call this business at + 1 877/836/7580 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally

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