The service technician was professional and courteous. My dryer repair was done in a reasonable…read moretime and the price was affordable. I would definitely recommend their services.

From the owner: Quality Service for all your appliance installation and repairs needread more

Had a really nice and caring repairman come and take a look at my dishwasher. It wasn't draining…read morewell prior to his arrival but, as luck would have it he tried it and it drained no problem. He checked all the hoses and such and tightened things up. He could have said well it's draining now and left but he was very friendly and gave helpful advice about the Appliance industry. I will definitely use their service again.

Beware! This is a 0 Star rating. We called on Friday, May 10th. A technician was sent the same day…read more We were informed that a part would need to be ordered, and it would arrive in a day or two. We waited, and there was no call or follow up on Tuesday, no call Wednesday. I called on Thursday and was rudely advised that it would take longer. I had to call again the following week, this time I was told the item in need was in transit. It is now June 13 and still no update or reply. I have left voicemails and call back numbers and my calls are never returned. They took a deposit, but services have not been rendered and Shane Holden won't return our calls. I always try to give business to local companies, unfortunately, I should have read more reviews as this seems to be a business trend for this company.

I was in the store on Sunday looking for a range. I left a message with the salesman on Monday. No…read moreresponse. I called again to ask about someone coming to measure the space. I had been told that this was a free service. However the new person said it was $100. When he said he couldn't authorize this as a free service I would have to speak with a manager. Again a voice mail that has not been returned. Oh, well. There are lots of other places to buy what I want. I would not recommend this store. They obviously don't need the business. I wish I could put zero stars.

If I could give a zero star I would! I wouldn't suggest anyone purchase this warranty! Waist of…read moremoney and time. I have a dishwasher that's 10 months old. Of course something in the main board has gone out and of course the guy who finally came to fix it didn't have the part. It's 2 weeks later and still nothing! I definitely will not purchase any extended warranty from anyone again! Not to mention the long wait time when you call! Very frustrating!!

I've used Fred's services and was very happy with how he helped me…read more I brought in a machine which needed very expensive parts to be replaced. More than the machine was worth. He offered to keep my machine for parts and replaced it with a comparable one he had in stock newly refurbished at a great price.

Very fast service!!! Machine returned all cleaned up and in…read moretip top shape. No complaints here.

Elgin Appliance was the most professional, knowledgeable and prompt repair service we have ever…read moreused. They fixed our washing machine very quickly and told us exactly how the repair worked, what was needed and what to expect. Their service is highly recommended. Their service person was courteous and thorough. This is great old-fashioned service!!

From the owner: Elgin Appliance resolves all your in home appliance repair needs in St Thomas and surrounding area…read more We provide fair pricing and friendly customer service with over 30 years in the industry.

Great, friendly, knowledgeable service. Well stocked. If they don't have something, they will…read morealways do their best to locate it for you.

Buyer beware. I needed a water filter for my new LG refrigerator and went to Hickey's for the part…read more As the refrigerator is relatively new, there was no aftermarket and Hickey did not stock it. They offered to special order the part. I specifically asked if there would be a higher charge for this and they said no but wanted a credit card number to cover the order. I also asked if it made sense to check alternate places but they deferred a comment on other places. I had used them before and found them reasonable and told them to go ahead. They quoted $86. When it came in, I picked it up. When I got home, the price still seemed high. I searched online and found the part readily available for $50. At both Loewe's and Bestbuy. That is a 72% markup. I went back to query this. I would not expect them to match the big-box stores but that much of a mark-up is ridiculous. I expected perhaps a discount but they merely said "that is our price". There was no consideration whatsoever for a customer and my concern. No attempt at resolution. Before one buys from this store, they should check on the pricing and perhaps direct their business to a more customer-friendly business. I would prefer to but 'local' but not at any price.

We have had numerous items , stove internal circuit board, navigation unit for a car, old audio…read moreequipment, even a salter control off the back of a truck repaired by Karl. I've never met anyone else who wanted to and or could repair most anything you give to him. Great advise for appliance purchases to. Bethany is a gracious and kind liaison for Karl, That's worth 5 stars to me

We have used Appliances Fixed several times in the past (washing machine, dishwasher, refrigerator)…read moreand are thrilled with the service. The service has always been prompt, efficient, high quality and fairly priced. We will certainly continue using Appliances Fixed when the next appliance needs service.

Mike came to our home, diagnosed the problem with our washing machine, ordered the parts and was…read moreback within a couple days to repair. It wasn't an easy fix and presented many challenges. Mike worked until 11:30pm on a Friday night! The next day we realized it still wasn't working properly. He returned, quickly realized what the problem was and had it fixed within minutes. His fee was incredibly reasonable and his service was impeccable. We have found our appliance repair man for life! Don't even bother with the rest. Mike is your man.

From the owner: In business for years. Appliance Repair and installation read more