I am looking for functional doctor so I was referred here from my boss who has seen these…read moreindividuals herself. I have only made it as far as to have a telehealth visit with Dr. Mary Ann. On the day I have the visit, I had to reschedule from an earlier time to a later time, so I was able to get in contact with Jessica at the front desk, who was very very professional and friendly btw! I am rescheduled for a later date and the Doctor who I was to see via telehealth had never called me so I called Jessica again and she was very prompt at getting the Doctor on the phone with me. The doctor either wasn't notified but the first thing she said was "well you cancelled you're appointment"....a little on the unprofessional side for me, because I didn't get a "Hello", "Sorry about the mix up" , nothing. So I know I'm not going to get far in this visit because you have to pay for these things but I was expecting just a little more. I told her my concerns and the first thing she ran down was the price...It made me feel like she was deterring me. I was really looking for what were their potential plans of action just baseline for their patients. All in all I wouldn't proceed just on the tone of the first telehealth visit.

I am prefacing this review by acknowledging that I have not seen this physician. However, the way…read moremy appointment was handled today was a serious insult and joke. Therefore, I can only persuade new patients to avoid this office. I called the Hartford Healthcare line to get an appointment in Avon. Honestly, I didn't care who the appt was with. I am not feeling the greatest and being new to the area, I was hoping to be seen and then establish a primary care doctor. I was scheduled with this doctor. Again, I would like to mention that I am unwell with obvious symptoms. I show up for my appt 15 mins early. All my personal information is gouged out of me. My insurance card is run and copay is paid. The nurse even calls me in. But then I am told that since this doctor is not currently accepting new patients I cannot be seen. So again, this is a sick patient who came all the way in with a legitimate appointment and was turned away due to their admin error. The office did not even have the decency to let the doctor see me based on my illness. Of course I am livid and will recommend no one to come here. Primary care physicians are plenty and being treated like this as a sick patient is a violation of your oath not to mention human decency. Totally not worth the effort for just a family practitioner.

I have had a few appointments over the years. I'm going to change to a different primary care…read moreprofessional. Without an actual doctor there, it's more or less amateur hour. The PA is ok, but nothing special. Some of her science is out of date, but for a quick checkup, she's probably fine. The office staff is rude and disorganized, and I am not planning to return, let alone follow through with an appointment scheduled without my permission or consent. There are many medical professionals in the area, and I suggest finding someone different

The first thing I must say is Teresa Keddy the nurse practitioner is wonderful. Sadly, the office…read morestaff is horrible, condescending and unprofessional . Due to these issues, I finally decided to change providers. No one is on the same page, making the problems continue without improvement. After requesting to speak with Teresa, her staff told me she doesn't speak to patients on the phone. I was told to make an appointment if my concerns were so important. I requested to speak with a manager, I was told the same thing. Other issues have been going on. If the staff doesn't want to continue a conversation or if they are unable to understand a request, they park the call with the hopes that Patients will hang up. Several times they have claimed prescriptions were sent to the pharmacy when in fact they were not. I requested written prescriptions so I could drop them off myself but was told Teresa doesn't write out prescriptions. She does, I have gotten them from her. My question is, what do they actually do? It's disheartening to see a wonderful practitioner have her reputation marred by her office staff.

I don't know why everyone hates this doctor! Honestly it's not bad! Went here yesterday to get my…read moreschool physical. We were finding a doctors office for me. My mom and dad were with me and we went there. The doctor is very nice and understands me 100 % I love how kind she is! One thing that is suspicious about this place is that the people there that's in the front desk are rude they don't have a smile in their face and they seem like they don't like their job. But other than that this place is amazing! The shot didn't even hurt! She was very kind to me and my parents. Didn't give attitude! I don't know why everyone hates this place!

I have now seen the Dr. Zhu several times and, get this, she actually listens to me! I tel her what…read moreI think is wrong, and she investigates that avenue!! Never happened before! I tel her I don't want to take any unnecessary meds and would rather try natural solutions first and she....listens, and charts my progress! She is straight with me, but she is also willing to hear. Great staff, and great doctor.

What good is a medical walk-in center that isn't open on weekends? Don't people get sick on…read moreweekends???

Excellent Service in Immigration Physical, Wonderful and Professional Staff. Definitely the best…read moreplace to go.