Heather is amazing! treats my dog like her own. my dog is very comfortable with her. very…read moreprofessional and accommodating for grooming appointments. very nice lady. I would not take my dog anywhere else.

For our household, this clinic has been AMAZING. They have worked with us and our, at-that-time,…read more19-year-old cat for the past two years. They assured me I was not a "bad" cat mom when I was in denial about my indoor cat having a flea infestation. They worked to find a food she would eat when she suddenly decided only treats would satisfy her and she started losing weight. And last week they were compassionate and helpful in discussing our options when our sweet senior, now 21 years old, passed away. I would highly recommend House Calls to anyone in the area.

i have no idea what is going on at this clinic anymore, but it is not a place i would recommend to…read moreanyone. Prices are outrageous, service is non-existent (I stupidly gave them 1 more chance with a foster/new adoption why I don't know because I was still shocked from how Louie played out?) but no problem charging for it. Go anywhere else. How about a catalog being shoved in your face during your beloved pet's last 10 minutes alive that you are trying to say good-bye and comfort him but NO - here pick out his urn and oh you are getting a plaster foot print (piece of junk a 5 year old could have done better, WITH no way of hanging/displaying it AND TOO LATE NOW (I find out after the fact i had to ask for that highly doubtful they forgot) for $68 for this piece of crap really, chunks of excess plaster chipping off that the lettering is all cockeyed- it's a joke, my friends and family outraged when they saw what i received and how i was treated while Louie was dying, OH BUT IT GETS BETTER - the icing on the cake what i thought would be a pendent because there was no size listed (she made a GESTURE with her fingers-YUP that's a measurement), a minuscule chip of sterling silver trinket smaller than a dime you had to take a picture of and blow it up to see what was on it for $388 that i find out sells all over etsy (identical) for $65. Outrageous comes to mind. AND i gave them a chance to make it right and that phony pet crematorium because House Calls suddenly wouldn't stand behind their farce overpriced low-end quality products i had to contact their farce crematorium about these pieces of junk... And THAT BULLY admitted the plaster cast was poor quality with NO remedy and attempted to try to stand behind that 6x overpriced "chip" farce. GO ANYWHERE ELSE.

They take care of their animals there are no put downs shelter and they have great prices none of…read moretheir animals ever look like they're starving they're always healthy

There are great volunteers who truly take care of the animals as if they were their own pets. We…read morelove the cheerful staff and how much time they have dedicated to the care and well being of the animals. Pet Life is the Best Life!

Nayet is amazing. She really cares about your pets. She is very patient and does a great job.read more

I am a volunteer at MacKenzie's Animal Sanctuary. This is a no-kill dog sanctuary that pulls dogs…read morefrom various shelters. They do incredible rehabilitation work for physical and emotional issues as well as ongoing training. If you are interested in a particular dog fill out an application. An appointment to meet the dig is made and an adoption specialist will work with you. The dog you're interested in may not be right for your family and the specialist will recommend other more appropriate matches. There are always beautiful purebred and mixed breed (my favorite!) dogs to meet. Check them out today to meet your best friend!!!

We have always kept up on our pets. We recently applied for a companion pup for our current dog. I…read morewent through the phone interview only to get an email a week later saying we were denied because they couldn't get vet information. I called our vet to see if they had contacted them and they gave me the names of the other two adoption places we were also considering, saying Mackenzies didn't call. Then they told me I would have to get all of the documents and submit them.

Gail runs a world class dog training service. She gets to…read moreknow her clients, and actively listens and advises. I went every week until I had to move. Highly recommend

Hands down the best dog training experience in Kalamazoo. Gail does a great job individualizing…read moreinstruction, teaching basic obedience skills in a group setting and managing to identify and respond to individual family situations and the particular needs of the dogs in class. She provides no nonsense training tips and techniques above and beyond the basic training exercises. These alone are worth the price of class. She is results oriented and the progress made in classes is seen each week. We couldn't be more impressed, motivated or happy that we signed up our pup and ourselves for her classes.

Dr. Theissen was amazing! Was looking for an alternative for a 3 year old rescue that I adopted…read morewho was having some problems with with back legs and hips. I was afraid to put him on any "meds" long term because of the liver/kidney damage they can cause. She's done a little acupuncture and chiropractic care and even after two visits I can see a difference. Each animal responds differently but Dr. Theissen is honest about what to expect and truly cares about her patients!

Stumbled upon this place prior to grabbing a bite to eat. We noticed a beautiful black kitty in the…read morewindow and decided to check it out. The staff were super warm friendly and informative! We did decide to go to the cat adoption room to visit the cats. They also have Esa cats and a space for teens to hangout! This is such an awesome space.

Interesting cat charity. The shop sells coffee and has a gift shop. There are cats roaming around,…read morebecoming desensitized to people. There are sometimes kittens in a crate in the middle of the room, where you can play with them through the bars. There are often teens and middle schoolers hanging out in the store, playing games and socializing. There are volunteer opportunities for adults and teens. For $5.00, you can spend 20 minutes in the cat room.