Jacksonville cooks is being lazy as fuk.... The cheese fries went from $5 to 8$ and they are starting to put a small portion of fries in the container that would get from McDonalds for a kiddie fry. I get to the house to break this up and look at the portion of fries for $8 I'm like HELL NO, this is a joke. Who the cook did was take shortcuts. Serve the ppl who ordered and took some fries from their plate/meal and put them in my container as a half cheese fry.. this is funny. read more

Chili's - Chilis curb side counter & Togo counter, ladies in the back having a nice conversation for 3mins "Jacksonville,Ar" - American Near Me - Jacksonville, Arkansas

I ordered a margarita with my food. The waitress grabbed the manager because I had a crack in my ID. I am 34 years old. The manager said they couldn't serve me because my ID was cracked. I asked him to show me their policy or find an Arkansas law stating that and he could never find one. When we left, the waitress was whispering to her coworkers, pointed at me and then they all turned around and looked at me. I walked back in and told her that I knew she was talking about me and the only reason she got a tip was because of my friend. Overall, I'm very disappointed with the service I received tonight and do not recommend this location. read more

I've come to this chilis for literally 6 years and my food is almost always made wrong despite it being rung up properly. I'll never get good here again, yall literally have me ready to crash the fuck out because you can't comprehend what no cheese means on an order screen. Only adding a 1 star rating because it's required to post this review lol. This place is a joke. read more

the service here is very divided, it's very good or terrible, depending on who's working.

Never had a meal here yet that has not been dry and overcooked and/or incorrect. Fries usually cold, take out service is unpredictable. When ordering online, I usually had to walk into the "carside delivery" vestibule after waiting for a prolonged time. Ultimately, I end up going inside and waiting...and waiting...and waiting, as the staff tries (successfully) to ignore my 'intrusion." This location is close to my employment, so my co-workers used to conveniently meet up here. The food and service has repeatedly been unpleasant and of poor quality. I regret having given them repeated opportunities to alter my expectations. Wondering why the management tolerates the subpar food preparation and servers' demeanor of bored indifference. Maybe it is a reflection of the typical national chain restaurants' management style of ignoring customer complaints while comfortable in the belief that they will always have an endless supply of customers. read more

The sliders are amazing but the fries are cold and drink was eh and the workers are super nice

Service was horrible the waiter didn't notice that our order was wrong 3 times before it was right. Mine and my cousin stake was not medium rare one was rare and one was half medium rare and half rare and brought back they completely messed up on my mother-in-laws order completely and then two different waiters came four times before they brought us any sauce for us they did not keep up with the maintenance up with retrieving the dishes or the stuff on the ground they was rushing everything we have ordered read more

Instead of sitting us in normal dining area they sat us in the bar section. The air conditioning was so low that we had to wear coats just like tables near us. Advertised special is misleading and not what shows in emails. Waitress had poor hygiene being very oily. Asked for manager and the manager refused to come out and told server what she wanted to say only. Unable to say if food was good or not due to no longer desiring to stay. In so we just left and ate elsewhere. read more

Great food, love this place and great service too, also love CHICKEN AND MAC AND CHEESE. Eat here it's sooooo good read more

Chili's - 4ct Crispy Crispers Combo - American Near Me - Jacksonville, Arkansas

Me an the wife went here Saturday feb 10th. Had a $50 gift card to use. Was seated quickly after entering. Got our drinks and placed our order promptly. Received the food. It was pretty tasty overall. But our waiter never came back to our table again until I had to flag him down to ask for a refill of my wife's tea. It was like we were ignored after receiving our food. Worst experience we've ever had at this chili's. Probably won't ever go back to this location. It's changed so much since the pandemic. Before that it was always great. Great service great good. But not so much now. . We live near this location. So it was nice that it was close to home and we didn't have to drive to N Little Rock to eat in a full service restaurant. Will be looking for a new place close. Maybe Colton's in Cabot. read more

Stopped in for lunch Thursday, July 7: I joined a couple close friends from Hot Springs about 12:30, and the dining room wasn't too busy. The three of us decided on different selections listed on the "3 for Me" menu, and were pleased we did!! The entree's and sides were hot, with lots of great flavor, and the portions were plenty!!! We were all "comfortably full!", and we each even took a to-go box. I hadn't been to this Chili's in years, but was so glad we stopped. Our server, Starla, was outstanding!! She had our entire order on the table within 10 minutes; kept our drinks full, and was attentive throughout our visit. Thank you Starla, and thanks to the Chili's crew for a well deserved 5 stars!! read more

Our server Taylor was great! Her friendly personality and efficiency made our lunch time relaxing and enjoyable. Taylor helped us log into our account and answered our menu questions without skipping a beat. The buffalo chicken salad was as yummy as it was big and the special sauce burger with corn on the cob was a delight. Servings were big enough for another meal for the two of us. No need to ask for beverage fill-ups as that was taken care of by the attentive staff. Restrooms were very clean as was the interior and exterior of this restaurant. We have never been disappointed by a visit to this eating establishment. read more

Worst Chili's in Arkansas bar none. Minimum people here, open tables everywhere, and a 30 minute wait. Excuse is "kitchen problems". I can tell you I have been here enough over the years to know this is how this place is really every day of the week and why since Covid hit it is not worth the time you waste to come here. They should close it down and move it to Cabot. read more

Could have been a lot better. Chilis has gone way down hill since moving to town. For starters, where the heck is the menu? I dont want to down load a qr reader, then scan a code to see the menu on my phone. the chip salsa was horrible. It was the same consistency as taco bell taco sauce, but tasted worse. What happened to the fresh salsa or the pico de gallo? Now its just canned sauce. the floor at our table was sticky, and my sons seat was wet. the chicken in the pasta was not fresh cooked, it seemed like it was previously cooked and then just reheated. My toast was floppy, it was just buttered bread that was placed on a dirty grill for a few seconds. I say a dirty grill because there was some type of sweet sauce on the bottom of the garlic bread. any ways, I wont be back. read more

Upon being seated we had to for a waiter to show up. Long enough for us to figure out what we wanted for an appetizer and what we wanted as the main entree. Waitress was nice but not timely. When the Southwest egg rolls were delivered they were literally thrown onto the plate, some upside down and sideways. It's Chili's, I'm not expecting high class service but at least make the food presentable. While we waited for the waitress to show up, I had enough time to notice how dirty the windows, ledges, table and menus were. We had just sat down a little after 11AM, so you can't blame a large crowd or busy morning for not cleaning. The actual main entree tasted and looked good. Overall I just felt dirty being there and I think wait time wasn't justified. I'll try again another time. read more

When we got there we had to wait 15 mins to get a table and they were not busy at all. Then the cops were called on a person who fell off his stool he had so much to drink. Then we got our food in phases. There were only 4 of us and we ordered soup sandwiches and guacamole. We got the soup first then my husband got his sandwich finally got our dip then they forgot my granddaughters order we were all finished eating by the time she got hers. Then the spoon was dirty. Terrible waitress. Then went into the ladies room and it was a mess. Toilet paper everywhere and dirty underwear in one of the stalls. Will not be going back anytime soon. read more

The service has gotten better the food is always good but just like a chain restaurant not outstanding just some of more average food

We enjoyed the mushroom Swiss burger and Boss burgers today. The staff were friendly and helpful. Highly recommend this location.

Stopped here tonight at the truck stop.., noticed there was a Chili's right by here... We dropped the trailer an bobtailed over... It was by a shopping mall so ya prolly would have no problem getting truck an trailer in. But didn't want to chance it Awesome service and food was great !! Our server was Shannon... She was amazing... Didn't bother her that hubby was on the phone with his daddy an we couldn't order sooner ... She didn't rush us She had no idea at that time we were drivers... But as the night went on she found out an explained her daddy was too All our food come out on time ... Hot and delish !! Thank you Chili's for making our Easter dinner great !!! We drive a lot an when out on holidays it's nice to know people understand and appreciate you !! Would eat here again if in the area !!! read more

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I love this place for our casual meals and our family celebrations! New foods on the menu too! read more

Chili's - New burgers menu! - American Near Me - Jacksonville, Arkansas

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Received half cooked Big Mouth Bites! You need someone new on the grill, if the burgers can't be fully cooked!! Disgusting, just ruins your whole appetite! read more

Chili's - American Near Me - Jacksonville, Arkansas

Excellent service. Food was good. Even with being short handed we were taken care of promptly.

I loved the Bar Deals! They had $5 Margaritas (but I got strawberry so it was $8) and I also ordered the $5 Queso dip. The queso dip was AMAZING so was my margarita! I sat at the bar and Kenneth served me. He was GREAT and super attentive! I also ordered steak and shrimp fajitas and they were delicious! Kenneth also changed the tv to the Carolina Panthers for me and made my experience even better!! read more

Chili's - Strawberry margarita and chips and dip - American Near Me - Jacksonville, Arkansas

Good food, fair prices, and great service. We enjoy dinning there weekly. One of a few outstanding restaurants in Jacksonville. read more

Horrible service was bad no drink refills she did not come back to the table we had to go get our own refills. Will not be back. The hostess was on her phone and was bothered that she had to be interrupted by customers. read more

I called in an order for pickup this afternoon, at the Jacksonville store a half rack of ribs which turned out to be only 4 bones. meat was tough and burned around edges. the wife ordered chicken fajitas, she was so disappointed with the food taste and quality, she threw it in the trash. The vegetables were were not even cooked and the chicken was still cold in the middle. I called and spoke to a supposed manager, and was told Chili s does not cook their vegetables, why should I ever spend another dime in their place. read more

I live in Jacksonville Ark. It's the best place to eat and have a drink. Friendly,clean,Good Food,Service read more

Chili's. Nope the name should be Coldee's, cause that is what my food was. I order and sizzling fajita platter and got ice cold fajita fixings! From Now on I am only eating at real Mexican places like Taco Bell. read more

Okay no joke...this is the only restaurant in Jacksonville...and I was there for a week. Jacksonville is this thing attached to the air force base...its a strip mall that developed into a town. Jacksonville is also a dry city (boo) but Chilis has a national club that allows anyone to drink there without signing up for a membership (yay). Yes there are other drinking clubs in town, but Chilis had lights and FDA approved food. We went to the bar for drinks multiple nights and had great conversations with the bar tenders and the locals, had a few lunches and dinners, and were thankful this Chilis was here. Come 4:30 PM EVERY day this is the place to be. By 5:30 there is a 30 minute wait, by 6:30 it is packed, and by 7:30 it is calming down. This place is PACKED every day. Seriously packed. What else is there to do in Jacksonville? If you are in Jacksonville go to Chilis. IF you want something else you HAVE to go to North Little Rock. read more

they are taking FOREVER to come and get our order! Our waitress is standing in the back talking to her co-workers not even paying attention to any of her tables. We even forgot what she looked like because she has taken her oh so ever precious time! on the plus side she is friendly and wants to be a decent waitress!! read more

As others have mentioned, Chili's is basically the only sit down restaurant in Jacksonville. It's your basic american-chain Chili's but we've always gotten really excellent service at this location and never have had much to complain about! We usually just go to sit at the bar and enjoy margaritas and appetizers, if we're looking for a dinner spot we'll go into Little Rock but for drinks and apps Chili's is always a good choice since it's very close to our house. The brownie sundae is always a winner- YUM. read more

The servers were awesome. They looked tired, like they'd been ran ragged. We sat close to the kitchen and could over Hear the kitchen staff talking unprofessionally about servers and other topics. I am grateful for the server we had. She was fantastic. Thinking about calling corporate about the conversations we overheard. The managers need to pay more attention and by the looks of it needs to treat their employees better. Also my food was really greasy. Might return after a bit of time. Maybe there will be new managers. read more

We order from the Jacksonville Chili's once every week or two. This place has gone downhill. The last 3 times the food has been horrible. Tonight it was our appetizer cold soggy fries. Last two times our appetizer with Southwest eggrolls, cheedar bites tha were so hard you couldn't even eat them. Time to find a new place. read more

I'm a delivery driver, so speed is essential. Chilli's in Jacksonville is apparently not concerned with that concept. 35 minutes to make a lunch order. Ridiculous !! Don't recommend for delivery options. Unless you enjoy wasting your lunch break. read more

We've been here for 45 minutes. App came at about 20, it was burned. Drinks are empty. Who know what surprises await with our main course. read more

Chili's - Burned queso that sat underneath the heat lamp so long it had a skin that was also burned. - American Near Me - Jacksonville, Arkansas

Doesn't anyone inspect for cleanliness in restaurants any more? This place is straight up disgusting. There was a dirty smell in the booth - you know that smell of dirty mop water that soured for a while? The bathroom had a different and equally disgusting smell of not being cleaned. Walk by the kitchen, and a whole other smell of rotten food. G-ROSS. Staff was nice, very nice. But the food? The broccoli had rotten spots on it. I kid you not. read more

Got sat as soon as we walked in, server was to the table pretty fast too. Ordered drinks and chips and salsa to start. Brought our drinks out but no chips and salsa yet, no problem. People beside us got sat, people in front got sat... still no salsa and chips, no order taken. People beside us had their order taken, people in front had order taken, still no chips , no salsa or order taken from us . As the folk beside us was enjoying their chips and dip i finally stopped our waitress as she walked by after 20 minutes and asked about the chips and salsa and she said that they was out of chips. I looked over and pointed at them enjoying their chips and told her we was here long before them, now she said they was short staffed. I said it didnt affect them, thanked her and left. read more

We just left and had the best experience! If you're there ask for Josh you won't regret it! He has an amazing attitude and a great work ethic! I went in expected to leave $5 for a tip and ended up leaving him $10! read more

Service is slow. Its packed and of all the staff to include the managers only one waitress is hustling

I've never had service so bad it is dead empty we were one of three tables in the entire restaurant and it still took us 20 minutes to even be addressed and welcomed by the server for drinks then another 8 to get the drinks and we had to stop her from walking away to even order our food and then again when it came time to pay to even be able to address the issues with the food we sat for an entirety of 50 minutes before our food was brought out and we were very passively told it would be out soon after hearing us loudly complain about the time frame, when the food was finally brought out it was painfully obvious that it had been forgotten about and been sitting there for quite a while. We were not checked on AT ALL during the unreasonably extended eating period. And then to top it off it took complaining about one of the steaks being cardboard thin and crunchy for an incredible quality steak to be brought out as a replacement just further showing that they are completely capable of making an exceptional steak when they're being criticized, they simply did not want to. I am beyond disappointed. read more