I went to Chili Peppers Tanning in Troy. The salon was immaculately clean, especially the restroom. The tanning booth was state of the art and also clean. the best part was the professional, helpful and friendly staff- Ashley and Lexil. Both are a valuable asset to Chili Peppers. read more

I've been to this location a few times after having a not so good experience at a different location. It's a very clean facility with helpful staff & fresh bulbs! And Lexi and Ashley are always so friendly and helpful I would definitely recommend this location over other options in the area!!! read more

Great place to tan at and good staff very helpful very clean and organized easy process great beds awsome products

First time at this location and got turned away because their computers are down. First I was told to give ID which I've never done before, no problem, but then she said the new procedure their doing isn't working and the system was down. She called a manager or someone and they tried to explain to her how to do it manually - she just kept saying she didn't know how to do it and then said the enter button was broken. After waiting for 15 minutes she just looked at me and said "Sorry." Never coming back to this location again. You should either train your employees better or fix your manual and electronic system. Very disappointed - I'm a level 5 membership. read more

Have had a great experience tanning here prior to my destination wedding! Erika helped me get the right package and made recommendations of what level as the day got closer. She has been awesome every encounter! The staff overall has been great and would recommend! read more

Excellent customer service! I am sure i learned more about products than i even thought there was to know; thank you ladies! I'm a bit of a neat freak and this location is amazingly clean! Always good experiences at Chili Pepper's read more

Love the level 3 stand up and level 5 bed! Best customer service at this location too.

I picked this place because A) they had a great coupon special and B) they were pretty convenient to my house. That said, I've been to a few tanning salons in my day, so I've seen a lot--and they all seem to have different practices and policies, so it's always a crap shoot what you'll see at a new salon. I walked in and it had THAT smell (call me weird, but I like it). It's your regular tanning salon lobby with a counter, a price board on the wall, a rack of lotions, and a few seats. The guy behind the counter welcomed me and answered my few questions knowledgeably. I ended up getting the Level 2 coupon special, which gives me one month unlimited access to either the VHR bed or the VHR stand up. I also opted for the coupon special of a bottle of lotion for $12.95 (I didn't see a price sticker on the lotion, or any tags with prices for any of the lotions, so I can only assume I got a decent deal--I know how expensive lotions CAN be). However, he did ask if I wanted a bronzer, tingle, no tingle, or accelerator. I was waiting for the paperwork to fill out, but there was none. In the past at other places, I've had to fill out a questionnaire on how I tan, if I burn, if I've tanned before, etc., along with signing a consent form. There was none of that here. All he took was my name--not even my phone number. Interesting. He just ran my credit card, told me about the time limit for beginning tanners (8 minutes max), and then told me Room 20. Um, okay. Usually they give first-timers a little tour of the place--or at the very least they walk you to the room and show you the basics. I thought maybe he didn't think it was necessary because I had hinted that I was a seasoned tanner (though I haven't been in years)...but I still think it would have been a nice touch. So, I asked if there was anything special I needed to know, and then he did walk with me to the room, and pointed out that the fans were manual so you had to turn them on yourself. He also pointed to the panel on the wall where you could start the machine if you were ready before your three-minute countdown was complete. I didn't realize until after he was gone that there had been no mention of cleaning the bed vs. not cleaning the bed (I know most places clean the bed for you when you're done, but I have been to places where you were responsible for cleaning). There was no little plastic sign saying "This bed has been sanitized..." like I've seen in other places...so I am assuming the bed was clean. And I only wondered because there was a bottle of cleaning spray on the table and paper towels on the wall. I've seen paper towels before (for use on yourself if you sweat a lot in the bed) but the bottle of spray threw me. So, I did NOT clean the bed when I left, because I assumed I would have been told if *I* needed to clean it. The bed itself was okay. I realized I had gotten spoiled at my last place (Planet Beach in North Carolina) in that the countdown timer was embedded in the bed itself at eye level so you could see it. Because I have a crappy sense of time, I like to see if I have 6 minutes or 1 minute left. I also missed the 30-seconds-remaining BEEP BEEP BEEP warning...but I guess I can live with that. What I didn't miss was having to bring my own headphones to hear any music. Sure, they didn't have XM in every room (like Planet Beach) but it was one less thing to deal with. So overall it was an A-OK experience. I'll update my review and rating if anything changes over the next month. read more

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Recently started visiting this location was greeted by Jenna and Alextwo of your outstanding staff members. I was pleasantly surprised by their eagerness to help me. Something you don't see very often with this younger generation.Their professional demeanor was fantastic. Each time I have came back I have been helped by Jenna except for once. She has always maintained her Pleasant personality. Thank you so much Jenna and Alex. You've made me a very happy customer. read more

Ok so not only do I frequently tan (usually at mound/59 location) but I also used to work for CPT so I don't want to write a nasty review but.. I believe it was Monday evening I went for a spray tan at this Troy location (big mistake) the versa was DIRTY yes spray tan on walls in versa from previous person. The younger blonde girl with waves in her hair and prob air in her head must not know how to clean.. I hope she is a new girl because exsp during covid EVERYTHING should be wiped down. And I know these CPT girls detail clean everything hence me have working their before but I will NEVER go back to this location. If your looking for a clean place to tan.. find another CPT location cause this location is not clean and the girls here need some serious training on how to clean because other CPT locations are NOT like this.. read more

I haven't been tanning in years and needed to get some color before going out of town! I walked into Chili Pepper's and was greeted so nicely, the girls at the desk were so helpful, they walked me through every step and gave me great advice! Their spray tan machine was amazing, talk about top of the line! The place was spotless clean! Thank you Chili Pepper's! read more

Staff is friendly and very helpful. There level 5 tanning bed is so nice and it's a lay down. Staff was very helpful and they have 50% off sales all the time with new lotions. I love this salon!! read more

Horrible service! I signed up for my wife and I to split a package for the month which we have done before. (2 weeks each) The girl said we couldn't do that but could go on altering days. I asked her 3x are you sure they won't give my wife a hard time and she said yes. 5 days later the owner is scolding my wife because the "new girls" don't know what their doing. Very unprofessional and not my problem but yours. 2 different visits the radio was broke. Both times I let the girl know and she laughed as if not to care. I even asked her on the second visit if that was the one with the broken radio and she said NO. Wrong! Showed up on Sunday @ 12:30 and no one is here. Sign on the door says they open at 12. Clearly this owner is more interested in stuffing as much of your cash as possible into their pockets at the expense of running a functional business. Poor service, broken equipment and can't even open on time read more