TERRIBLE Experience - UNSAFE for Celiacs and HEALTH HAZARD
I recently visited this place and had a shocking and DANGEROUS experience.
I made it very clear to the waitress that I needed gluten-free food and specifically ordered nachos. To my surprise, while I was eating, I asked again if the nachos were gluten-free, and the waitress admitted they were not.
Everywhere else in the world, nachos are typically made with corn flour, which is naturally gluten-free. So, I asked to check the kitchen myself. The chef revealed they have two types of nachos: one gluten-free (he showed me the package) and another made in-house with gluten. I was served the wrong ones, despite clearly stating my dietary NEEDS. When I asked why I wasn't given the gluten-free option, the staff had no answer.
To make matters WORSE, when I asked about the ingredients of the nachos I was served, the staff admitted they DIDN't KNOW WHAT IS IN THEM. They had a jar in the kitchen with NO LABELS, ingredients list, or EXPIRY date. This is a serious VIOLATION of health and SAFETY LAWS, as customers have a right to know what they are consuming, especially those with allergies or dietary restrictions.
I spent an hour trying to get answers, and even when the owner was called, they were unable to provide any information. This kind of NEGLIGENCE is unacceptable and ILLEGAL. Serving food without knowing what's in it puts customers at RISK, and in my case, it jeopardized my health.
I would strongly advise anyone with dietary restrictions or allergies to avoid this place. They clearly do not prioritize customer safety or adhere to BASIC FOOD HANDLING STANDARDS. This experience was not just disappointing--it was dangerous!!! read more
