my experience with Childtime has been nothing short of amazing! I currently have two children attending and everyone is always kind. My middle child has learned a lot being there. she went from barely talking to talking so much now. definitely would recommend this daycare and do to everyone I know that needs daycare. read more

I would highly recommend Childtime on Floyd to any parent looking for a structured and supportive environment to help prepare their child for school and build social skills. When our son turned 3, we initially enrolled him part-time to help him socialize and get comfortable around other children. Within just a few weeks, his English vocabulary grew tremendously. It was honestly amusing, and impressive, to hear him use new words we had never taught him while telling us about his day. He also became much more comfortable interacting with both children and adults. Although he is still naturally shy, he has come out of his shell significantly, and we eventually moved him to full-time care after seeing how much he was benefiting. As parents, we also really appreciated the level of communication Childtime provided. They send home a weekly menu so we know what meals and snacks are being served, and his teachers (shout out to Ms. Josephine and Ms. Stacy!) would regularly post updates and photos on the app of our son's day. Getting to see him participate in activities that aren't always possible at home (color runs, magician shows, dance parties) was one of our favorite parts of the experience. I'd also like to recognize Sonja, the director, who has always been courteous, accommodating, and honest. On multiple occasions, she went out of her way to point out a promotional discount, vacation options, as well as a corporate discount available through my employer. That level of transparency and willingness to help really stood out to us. If you're looking for a safe, structured environment to help prepare your child for school and get them out of their shell, then we would absolutely recommend Childtime on Floyd. read more

1 Star I do not recommend this place. The tuition is extremely expensive, and based on our experience, it was not worth the cost. This was our child's first-ever daycare/preschool trial day. We completely understood that he might cry and struggle with the transition, and that was not the reason we decided not to continue. Our concern was how his basic needs were handled. We explained during our tour that our child has limited speech and primarily communicates through signs/ASL, gestures, and the words he is able to say. Because he cannot always verbally tell an unfamiliar adult that he is hungry, thirsty, uncomfortable, or needs help, we felt this was especially important information for the staff to know. I watched portions of his day through the camera app and, at one point, had to call the facility because I could see that he needed help getting his sweater off. We were also concerned about his food intake. He ate very little breakfast, and during lunch I did not observe staff actively offering him food. At pickup, he immediately communicated that he was hungry when he saw the food we had packed. He ate the entire meal in the car and then ate more when we got home. The most concerning issue was water. At pickup, the children were outside in the heat. Other children had their water bottles, but our child did not. He was visibly flushed and had very little energy to play normally. He was mostly standing or walking slowly and appeared to be looking among the other children's bottles for his own. We were told there was a communal water jug and cups available outside. However, his personal water bottle had been put away with his belongings, and when we found it, it was completely full. The app also documented four diaper changes throughout the day, but his water bottle remained completely untouched. I cannot medically determine how dehydrated he was, but seeing that his bottle was still full, combined with how flushed and low-energy he appeared and how urgently he drank when we gave him his bottle back, left us extremely concerned about how much fluid he actually received during the day. As soon as we handed him his bottle at pickup, he drank from it for an extended period of time. That was heartbreaking to see. There was also an incident where he hit a staff member once. We do not excuse that behavior. However, because of the timing and the fact that his water bottle had been put away, we are concerned about whether access to his water could have been withheld because of the incident. We cannot know the staff member's intent, so we are raising this as a serious concern rather than stating it as fact. His father had also specifically asked that chapstick be applied as needed because his lips were extremely chapped. The chapstick was packed in his backpack, and when we picked him up, it was still completely sealed and unused. We understand that mistakes can happen, especially on a first day. But when you have a child who cannot reliably say, "I'm thirsty," "I'm hungry," or "I need help," those needs require extra attention. We ultimately withdrew him and will not be returning. We have contacted the school regarding our concerns and also reached out to corporate. At the time of writing this review, we have not received a response. If we do not receive a response, we are prepared to report our concerns to the appropriate licensing or child-protection authorities for further review. I am sharing this because I would want to know about these experiences as a parent, particularly if my child communicated differently or had difficulty advocating for their own basic needs. read more

Childtime on Floyd is a great place to have your kids in daycare or after school. Our twins started going here at the age of 2 and now only attend winter and summer breaks now that they are 8 years old. All of the staff are very good at communicating how the day went and what to look forward to with upcoming events or celebrations. They had a really cute graduation for the kids before starting kindergarten and now in the school age room in the summer, they will have field trips. My girls enjoy their time here with the staff and the friends they have made over the years. read more

Our experience with Childtime on Floyd has been fantastic! Choosing a child care facility was very stressful. I feel in love with the way this facility focused on child learning based on appropriate development. They have an app and consistently update what fun activities they are working on AND how those activities relate to the development of child. My child will be in Kindergarten this fall and can read and write and I am so proud to say that Childtime on Floyd helped encourage and nourish what we worked on at home and I can see what a difference his teachers have made. I am so grateful for Josephine, Ally, Maxine, Sarah, and Tia for being there every step of the way. read more

This childtime is an extraordinary daycare/school. My grandson has been going there since he was six months old and I want to say the teachers are the greatest, wouldn't trust him with just anyone. The assistant director Randi is the best, she represents this school with enthusiasm, positive energy and professionalism. She is a great asset to this school. read more

This Location of Childtime is truly a blessing. My Daughter has been going here since she was under two. She will be five in December and I couldn't ask for a better program for her. She is constantly learning new social and academic skills. There is no other center that offers the love and quality of care as this location. All of the staff are very kind, generous, and professional. As a single mother, Childtime on Floyd has been not only my save n grace but my piece of mind. read more

My children have been attending childtime for 13+years. The staff have always been amazing and accommodating. I wouldn't want my children anywhere else! read more

This center is very inconsistent. Even though they already have a computer login system, parents are still required to manually sign in and out -- and now there are fines if you forget. Their focus seems to be more on revenue than on the well-being of the children. Unfortunately, I can't remove my child right now, but after two years with treehouse #2 (where the kids truly came first), I can say the difference is night and day. Hopefully, one day we can return there. read more

I highly recommend this child care, my family has been at this school since August 2020, my oldest daughter entered the preschool room because she was 3 years old and the little one was 1 year 8 months old, so she was in the nursery room. Currently, my older girl attends kindergarten and in her current school they have congratulated her because she entered with great knowledge in letters and mathematics. the days that she is on vacation or they don't have class, it's her school, I take her to Childtime because it's our safe place. my little girl is in pre-kindergarten class and all her teachers have been very understanding and loving to her. We feel very happy and blessed that all the staff treat our daughters and me as part of their family. Another important thing to consider is that child care is open year-round. yo recomiendo ampliamente este cuidado infantil, mi familia esta en esta escuela desde agosto del 2020, mi hija mayor entre al salón de preescolar porque tenía 3 años y la pequeña tenía 1 año 8 mese por lo que estuvo en el salón de infantes. actualmente mi niña grande asiste al kindergarten y en su escuela actual la han felicitado porque entró con un gran conocimiento en letras y matemáticas. los días que ella está de vacaciones o no tienen clase es su escuela yo la llevo a Childtime porque es nuestro lugar seguro. mi niña pequeña está en la clase de pre-kinder y todas sus maestras han sido muy comprensivas con ella y amorosas. nosotros nos sentimos muy contentos y bendecidos de que todo el personal trate a nuestras hijas y a mi como parte de su familia. otro aspecto importante a considerar es que el cuidado infantil está abierto durante el año completo. read more

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This facility was a danger to my child. My infant was fed the wrong breastmilk. The director told me she was just glad it was "just" breastmilk because she'd be worried if it was formula because of the allergies. Had to get my infant tested to make sure he wasn't exposed to pathogens. Additionally, I witnessed a staff member forcing 2 older toddlers to sleep on their nap mat by pushing them into the mat by the back of their heads. The director assured me that her staff would never do that. And would only check the video recording "if I was sure that's what I wanted". Sure enough I was correct. I later learned that the incident was not properly reported. I don't even know if the other parents were told. When they were finally investigated. I was told that the staff was cagey and not cooperative or forthcoming. I've written a review on yelp two times and Childtime (I suspect) reported it had it removed within an hour because i recived an email that said the way the review was worded "didn't make it clear that this was my experience". Previously I left out details and quoted the report, just so the information would be out there. I have no doubt they are likely on here trying to report any negative reviews. I've seen other negative reviews disappear as well. Look out! read more

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I am currently looking for daycare for my second baby and this facility came up which brought up bad memories...I would never recommend this daycare center especially if you care about the quality of care your child/children will receive. My daughter attended this facility for less than a year and one day I walked in to pick my daughter up and kids were circled around her throwing a bunch of stuff at my baby and not a single teacher was around watching! I called the manager and had her meet me right then and there and I took my daughter out of that daycare as soon as our meeting was over! I also reported them for them for this. I honestly hope they get shut down one day because from the reviews it doesn't look like much has changed and no one should have to worry about the safety of their children while they are trying to provide a living for their family. read more

My kids are on a drop in basis however the times my son has been there I've heard great feedback about my child's behavior. They are very communicative and informative they have offered to give me phone calls to see how my child is doing throughout the day. I love how they have cameras in every room making it easier to monitor them. I have no complaints read more

Called to get information and left a voicemail. Called again and phone was busy. Requested information from website and no call back. Definitely not a place I want to put my child. read more

Do not take your children here. If you are on the edge about leaving your kids at daycare because you feel like you need to work to make a couple extra hundred dollars a month then you should know it's not worth it. ESPECIALLY NOT HERE! My 2 year old daughter was here for a few months until we witnessed too much for us. My daughter had a hard time adjusting because she was shown a lot of extra love from my family and I didn't have the heart to keep leaving her. Me and my family watched many times on the camera our child being treated like she's nothing. I walked in today to one of the Teachers frustrated with my daughter because she was crying. For the amount of money we have to pay for daycare they should be treated better. I also don't like they way they just pick the kids up and stand them up after nap time. That doesn't seem right to me. Not sure if any of the teacher would like that being done to them. I'm taking my daughter out immediately. Stay away from this place. read more

This is copied from a letter I wrote to the District Manager regarding my concerns of the staff's ability to properly care for children, uphold licensing regulations and support families. Ultimately, the response I got was as poor as the staff concern for my child: the DM only said that he would "look into it" and "increase unannounced visits to the center". Seems that after 2 Type A licensing violations, they would have already put plans in motion to do that! DO NOT SEND YOUR CHILDREN HERE!!! Over the course of our enrollment (fewer than 18 months), there were 2 Type A licensing violations that were cited - both of which involved my child. 1. The center was cited because a teacher left me and my husband alone with our son and 3 other children in the classroom. After the citation, the center agreed to get walkie talkies to ensure that teachers could communicate with others around the building and not have to leave the classroom to get their needs met. a. I have never seen the walkie talkies. My husband has observed them - but never saw anyone use them. When administration was questioned about their implementation, we were told "they pick up weird signals' which makes them hard to use. Given that this was the ONLY solution provided to resolve the issue and avoid future citations -I would expect that these be in working order and regularly accessible to children. b. Multiple times after the citation, I was still asked to please alert other staff when the class was out of ratio when I was leaving. 2. The center was also cited after an incident that resulted in my son losing his 2 front teeth. a. We were initially told that "it all happened so quickly, we didn't have time to help him!". We were accepting of this response and agreed that it was a horrible accident that could have happened anywhere. b. When the licensing violation was finally posted, it was reported (on the notice) that teachers did IN FACT see him - and told him to stop climbing, but then continued on with what they were doing. This changed the incident from accident to negligence for us and, ultimately, was the reason we immediately disenrolled our son. c. Toddlers need help. They need reminders. They need attention. Focusing on cleaning up the classroom while my son climbs an unsafe object suggests that priorities are completely out of whack at this center. d. Upon returning to this center and accepting the initial story we were told that the incident was an accident - we provided straps to the Director to strap down any loose furniture and highlighted one piece in particular that seemed to be a risk. IT WOULD TAKE 3 WEEKS FOR THAT PIECE OF FURNITURE TO BE REMOVED. We were provided with various reasons: "The maintenance guy doesn't come until XXX day", "The maintenance guy will come back on XXX day", etc. - If even after a serious safety issue happens I can't trust this center to respond promptly, then what would give me any faith in them that they do the right thing at other times of the day? e. We were told that the tall high chairs couldn't be replaced because "there was not enough money on the purchasing card". At more than $1000/month in fees, I'd like to know how this comment is justified? Moreover, after the loss of 2 infant teeth, I'd like to know how this comment is justified? This company DOES NOT care about children. Avoid paying top dollar ... you do NOT get what you pay for!!!! read more

My daughter started coming here sometime in November of 2018 and I loved it! They use an app called Brightwheel where they send you updates like if your child uses the bathroom and if they went 1 or 2, what they had for breakfast or lunch and how much your child ate (some, most, all), and sometimes pictures! They have a locked door that leads into the building that you need a code for to get in which is comforting. They have cameras around the entire building and in the classrooms and the screens are displayed in the front office (the only downside would be that there is "no recordings available" from the cameras so if anything happened they wouldn't have footage). I have noticed "yelling" or raised voices from some of the teachers but like come on now, children don't listen and sometimes a stern voice gets them to do what they need to. The teachers and staff are amazing though, they just changed directors but everyone is on such a personal level and so welcoming. It is expensive (about $1000 a month, $260 a week for full days) but for how much security and relief (through details and updates on the app) they provide I'd say it's worth it. read more

My oldest started attending this school in 2010, after I had visited and researched several other facilities in the area. They were by far the most open, honest and capable staff I met with. After 4 years of great education, communication and a wonderful experience for my child and myself, I was happy to be able to enroll my baby as well and begin again. The teachers and directors truly care about my child's well being, and I feel confident my child is in great hands. read more

LOVE LOVE LOVE this place! I was honestly very hesitant on starting my son at a daycare because of all of the crazy things Ive seen on the internet about nannys or facilities. But after going in and meeting the staff and seeing how the daycare was ran I felt more at ease. All the staff are very friendly! They are amazing!! They've helped potty train my oldest when he first started there. He loves going to "school" and playing with his friends and his favorite teacher is Stacy. She is so amazing as well! There have been early mornings where my son was being a grouch and she helped put him at ease and calmed him down. The staff take the time to get to know your child(ren). My youngest is in the infant room and they are all amazing with him as well!! Julie, Sheila, and Sonia have been so wonderful as well! Things have come up unexpected financially and they have been so great with working with me and trying to figure out something so my boys could still attend there. My oldest has been there for about almost 3 years and my youngest has been there for 1 year. I honestly cannot believe the first review because everyone there is soooo amazing and I've NEVER had one problem with them!!! I agree with the second review, it sounds more like a personal grudge than anything. I have and will continue to recommend this daycare to any parent out there! As I said before, they are amazing, friendly, and get to know your child(ren) personally. I have peeped in unexpectedly many times and I've never witnessed any harm or staff treating a child(ren) bad. Thank you so much to all the staff at Child Time, you guys are all amazing!!! read more

Parents Beware, !!!!!!!!!!!!!!!!!!! These people are truly the devil. Julie, Stacy and Shelia and the rest of the minions whom work there. When I first came there I got a weird vibe from everyone, Stacy was sitting (as she forever do) and looking very mean, She frighten my child and I'm sure as well as your child. Julie is very rude, she shouldn't even be in the front office she has no people skills, and Shelia as the director she be reported. If you can removed your child, DO SO it is not worth it. I removed my child from this kid prison because I walked in on teachers yelling at the kids on different occasion, then when they saw me they changed the tone of their voices. People need to wake up and not be in denial they are harming your kids. My child would always come home scared and frighten to go to this place and I now see why. They would smile in your face and treat your child like cramp when you leave. On top of this, the food that is giving to the kids is not okay and not healthy. When picking up my child one day, I notice them putting out a slice of American cheese and a un-cook tortilla on a coffee platter for a plate, with a half of cup of water. All the money these people receive and they cannot feed your child a proper meal. I wouldn't recommend a lost puppy to this childcare. If your are as caring of a parent as I am, you would beware and take your child to a safer environment. read more