This review is for the Navarre, FL location only. Our granddaughter came home with very suspicious bruises on her upper thigh that looked exactly like finger prints from someone grabbing her leg and holding her extremely hard and roughly. Photos have been shown to numerous medical and those professionally involved with DCFS and have all agreed what they looked like. Our granddaughter has also experienced a significant change in behavior going from a very happy outgoing 2 year old to one that suddenly stops and gets extremely sad and lays down on the ground and hides her face. This change developed over a few weeks after being moved into the 2's room. I personally had interaction that day with the woman that I believe was responsible. She was extremely negative about our granddaughter, made very libelous remarks about my son and his wife, to me directly, and expressed her dislike for our granddaughter stating her scream was too loud. When I went to pick up my granddaughter that day (because she stated she could not stop her from screaming) my granddaughter was laying on her cot, quietly, just starring at me. When I asked her to come to me she stayed looking frozen in fear. When I picked her up she immediately buried her face into my shoulder until we reached the front office, refusing to look at this woman. This woman approached me wearing a large fluffy robe and had been lying next to another child in the back of the room. When the Director of this facility was confronted the next morning by the parents, they were told the woman acted completely unprofessionally, that they had no concerns with their parenting, and that the woman was "having a bad day". Then fire her!!! No one that acts that way should be left with any vulnerable child. It was the day of the meeting with the Director that the bruises were noticed. Our granddaughter has never returned to this facility, the Director has stopped responding to the parents, and a complaint filed, with photos, with the necessary agencies. Both the woman and the Director should be removed from this facility. read more