Complaint about Preferred Living Homes 7140 Clinton Hwy, Powell, TN…read more Selling us a Modular Franklin "Woodland" home. I do have pictures to back up everything I have to say. When clearing the land , the workman did not listen and was going to put the home in the wrong direction, resulting in new footers being put in and the killing of a very tall beautiful oak tree. The modular home itself, from Nashville, looks fine however everything that could go wrong did. The inside showed poor workmanship. All the can lights had to be replaced, in the electrical panel all the breakers had to be replaced because they were not the correct size.( ie. when I used the microwave, it kept tripping the breaker) When setting up, the work crew did not do their job testing the water at the sinks, resulting in mold and mildew because they all leaked. The company in Nashville did respond and had to replace all cabinets under the three sinks, wall panels, the floor and insulation under the floor. This after I called the Health Department and they explained the illness that can happen with mold and mildew. I in turn explained to the Nashville company how my husband had been very sick for 4 months. The kitchen counter would not line up, the wood beam was painted two different colors, doors not closing properly, shower doors not lined up, and more. These are things that eventually had to be fixed,(the counter still will not line up) but all this took time. It was all on their time and not me the customer. The AC had to be taken care of to work right. The appliances, well, everything inside just seems cheap, the cheapest way and the cheapest things to construct the home with. They left the land "rough" in other words not smooth where you could plant grass or anything. I would research and think twice before any purchase of Preferred Living homes.

I filed a complaint with the BBB, 3 times against the same delivery business, in less than a month…read more The BBB did not do anything and basically stated, "Fed Ex's financial responsibility for a shipment tendered into their custody lies with the shipper, the party who paid for Fed Ex's services. You will need to contact the shipper for restitution. If the company who shipped the item will not cooperate with you, you may file a BBB complaint against them." Why would I want to do this if FedEx is the one who is committing the problem? This idiot, Luke McDowell, closed out another complaint because it was detailed with the listed FedEx's tracking numbers and stated that it was a duplicate, which was not true. So, he wasted my time and I had to submit another complaint with less detail. He ended up closing my last complaint because I rejected FedEx's response. He must be some kind of stupid because all he does is just sit there and click on buttons to close out cases without reading anything.

So glad they reopened Service is fast and friendly…read moreThere was no wait time to speak of. Super close to home and the Post Office. I can be in and out then continue on with the day.

Ms. Avis helped me thoroughly on the phone and was so sweet and kind (I'd give it a 5 if it weren't…read morefor the in person visit). She told me what I needed to do after I lost my TX DL and needed to replace it with a TN DL and change my name (since I'd recently got married). I reached the DMV (State Drivers Center since I'm transferring), after an hour's wait, I tell the lady what I told Ms. Avis had told me and since I didn't have my current DL that I would need to come back with a TX "Surrender form". SURRENDER FORM! This form is used for folks who do not wish to drive, physically incapable of driving, have a certain type of DL for sex offenders, or ineligible to drive due to losing privilege's. I don't want to SURRENDER, I wanted to replace and convert it to TN. Anyway, if you call for help, Ms. Avis is a 5/5 stars which made up for my crappy service/unreliable information at Gore Road in Knoxville.

There is always a long line. Never a place to drop off packages that are already labeled and paid…read more Not enough people working. Nobody gives a crap.

I was only in here for 3 minutes and when I watched how the staff treated everyone that came in…read morecontact with I was amazed. They are very friendly, nice, and helpful! Their service is better than the once downtown. It is in walk-able distance from a bus stop. When you are driving down main Kingston Pike the back of the post office is showing. You can turn on the street located near Highland Funeral Service. This one sales stamps (however many you need), money orders ($1.25), and burial flags as well. Awesome service!

I generally love libraries. It's quiet, stocked, the employees are so nice, and it really is here…read more However, I came to the library for a specific purpose and that was to use a study room to record a speech for one of my classes. It was clean, had comfortable chairs, an outlet, and a whiteboard. The only thing that ruined this was the fact that it isn't enclosed at the top so the large study group next door would have been able to hear everything I said just like I was very aware that they're using all their smoothie and coffee trips and Kroger runs for their class. I ended up only writing my speech and filming in my car in the parking lot. It wasn't even private enough for me to be able to take a quiz or efficiently study. I thought being that it was so close to a college that it would have been a typical study room and be quiet with privacy.

One lump of coal to this group, closed BOTH days the one before Christmas and before New Year plus…read morethe actually paid holidays, come on man ! To make it even worse employees were working on site interestingly but those who pay their salaries with tax dollars were not.

For a few years in a roll, we have not had electricity Christmas Eve, Christmas day…read more And if the wind blows or it rains hard you can expect a cable and electric outage. It's a standing joke in our subdivision. Why you ask does this happen? There is absolutely NO up keep of tree, branch management. And where we live seems to be the last PLACE on their map that matters. And they care less if your cold...or Christmas is miserable...so why do they do a half ass job? Because they are the only game in town! If I could give NO STARS I SURELY WOULD.

My water heater started to leak at the bottom of the tank, losing 10+ gallons before my water…read moremonitor FLO, shut it down. KUB responded quickly and installed a new one in 2 days. Their price for the water heater and installation was significantly lower than others. KUB sent 4 men who were polite, professional and hard working. I could not be more pleased. Their installation is heads above the work they replaced. Thank you!

The Knox County Clerk's office is definitely not here to serve the public. All government offices…read moreshould be required to be open 12 hours a day and six days a week. The absurdity of people taking off time from their own jobs to pay taxes to a government that should serve them is ludicrous. How much longer will we tolerate inadequate service from government entities that merely collect money from citizens without returning adequate work product. There are at least 30 people waiting to be served. Time for real change.

told me a time when they close. I get there and figure this out for my appointment. this is not fun…read moreor funny for a government office to do and now i have to call again for an appointment because they told me a time when they were closed.

Amazing experience, staff are friendly and knowledgeable. Zero pressure going into it so that was a…read morerelief. Staff are willing to work with your schedule and even talk to parents if needed.

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