I have never been treated so horribly by any business that it prompted me to add them to Yelp to write a negative review!! I typically exclusively give positive reviews or no review at all. There are exceptions to every rule... I went into this shop because I have a friend who is a chihuahua lover and I wanted to get her a present. I decided on a change purse and a multiple colored chihuahua key chain. The sticker price listed on the key chain was $240 (the price is the same on Facebook). When I asked the sales clerk for the total for the two items she replied $400. I subsequently left the shop, walked in the hot Mexican sun (it was scorching) withdrew the money from the bank. Upon my return the sales clerk decided that the sticker price for the keychain was incorrect and I should be charged $290 for the key chain. Really amigo?! What other business has one price on the sticker and a higher price when you get to the cashier??!! No señorita, that's not how I do business! I asked her to honor the price on the sticker. She could not. I ask to speak to the manager. She calls the manager on the phone, who is in a different location. We wait 5 minutes for the manager to arrive and explain the situation. She tells us she had the exact same situation and that "all of you people when you visit Mexico think you can get a discount". Wrong answer lady! Next time try "I apologize for the confusion. How can I make this right?" Now I rarely get mad but this made me livid! How dare you question my integrity! I never asked for a discount I merely asked to pay the price on your stickers AND website. After some back and forth the manager finally agreed to honor the sticker price. I thought all was well. I put the $400 on the desk (the total she gave to me initially). She then says the price is $480.... Arrrruuuu?!!! I'm no mathematical genius but I know the difference between $480 and $400. Yes, I'm positive I know the difference between those two numbers. I tell the manager that she had previously said the total for the two items was $400. The sales clerk, who was having most of her discussion with the manager in Spanish blurts out in English, "she is lying." Hmm, a note to said sales clerk: if you are going to insult someone at least do it in a language they don't understand! I much prefer to not know I'm being insulted, that is, if you still want my money! At this point I walked out of the store and took my money with me. It was too hot for all that drama!!! ----------- A note to the owners of Chihuahua Chic: Consider hiring employees who don't insult the customers and know basic math. Also consider honoring the prices that YOU put on your stickers. read more