I had an online order that never went through. I called, someone answered to go check and left me on hold for 10 minutes. I hung up, thinking they forgot I was on the phone, tried again and no one picked up. Finally, AJ picked up. She could not be any nicer. Such a sweet person and so helpful. She listened to me go on and on how frustrated I was. She made it right. They should give her a raise because she went above and beyond. That is why I am giving 5 starts...only because of her! read more

The worst service I've ever received. I never leave reviews, but it's honestly beyond me that this location hasn't been shut down. I've only had bad experiences with the people working, and the delivery service continues to take an hour longer than promised. read more

Chick-fil-A - Salad Near Me - Tampa, Florida

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Sadly, I called this location and spoke with a woman about Teacher Appreciation Week and asked if they were doing any deals today (5/5). She said yes, a free sandwich with a valid ID shown. I drove all the way to this location and when I got inside to order, I asked about the free deal. I was greeted with immediate attitude and rolling of eyes, the lady then turns and speaks with the male manager "What are we doing for these teachers? Nothing right?". I mean at least do this type of conversation privately and not rudely in front of me. I understand this was at select locations, but I did call at someone did answer and told us teachers to come. I find this behavior rude and unappreciative to us teachers. It could have been handled so nicely and professionally. (5/5/26 - 3:00pm). read more

Chicken sandwich was very good. Add the Chick-fil-a sauce along with the siracha sauce to make it complete. The service was great, I got my sandwich swiftly after placing my mobile order. The Chick-fil-a app is great also and super convenient. Love the ambiance location on Gandy, close to other retailers! read more

Chick-fil-A - Salad Near Me - Tampa, Florida

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I stopped by at this Chick-fil-A after a long day at SeaWorld and it did not disappoint. I find that Chick-fil-A just tastes better in the south compared to in New England. I ordered my usual: spicy chicken deluxe with pepper jack cheese with waffle fries + a lemonade with no ice. Ordered via drive thru. Pretty easy time ordering and food was ready fast. Thumbs up from me! read more

Literally every time I order from this hole-in-the-ground they forget items. This time not only did they forget things that we ordered but they didn't include the condiments that we specified, and some ecoterrorist decided to omit all the straws from the order. How is that supposed to work with a milkshake? Am I supposed to eat it with a spoon? Am I supposed to absorb it via osmosis? Can someone explain physically how I'm supposed to consume a milkshake without a straw. Still waiting for an answer. Thanks. read more

I've been a loyal Chick-fil-A customer and Red Member for over five years, but tonight I had by far the worst experience I've ever had at any fast-food restaurant. We arrived shortly before closing--not ideal, I understand--but we still paid full price for our food. The drive-thru employee explicitly assured us that everything was in the bag. It wasn't. We discovered the mistake within five minutes, immediately returned to the window, calmly explained the situation, and were met with nothing but dismissive rudeness and an attitude of "tough luck." No apology. No attempt to make it right. Just a cold shoulder and basically being told we were out of luck. Even if the kitchen was closed or there were truly no options, a simple "I'm really sorry this happened" would have gone a long way. Instead, the complete lack of empathy and customer care left a lasting sour taste--especially from a brand I've always respected for its service. I really hope management addresses this with the employee involved so other customers don't have the same disappointing experience. read more

Stopped in here to grab my free reward and the workers were nice The parking lot is busy but it wasn't busy at all inside. I was in and out in 2 minutes. My food was great no issues There was lots of seating that looked clean inside and there was a play place for kids too. read more

Chick-fil-A - Brownie - Salad Near Me - Tampa, Florida

Do we not cook fries anymore? Apparently they stopped caring about cooking the food. Fries used to be my favorite. Now corporate says you can't have "overcooked" fries. If you want cooked food, you have to take it home and cook it yourself. read more

Chick-fil-A - Salad Near Me - Tampa, Florida

this place is literally so garbage. everytime something is ordered, items are FORGOTTEN, food is COLD, and also takes FOREVER to be made/delivered. We got a mass order today and since we had so many drinks, we called the location and asked them to mark the drinks so there would be less confusion, employee told me "all the cups will be marked with STICKERS". we get the food and NO drinks are marked, no straws were given, and a drink was FORGOTTEN. this is the last straw, never ordering from this bum location ever again. save your time and money and go elsewhere. read more

The quality is not as good as it was in the past. My daughter and I go there frequently and it used to be perfect service and outcome every time but now there is a 100% chance that something will not be correct about the order last time we went through they didn't give us any sauce. read more

Chick-fil-A - The quality of their product at this particular store has diminished. I couldn't eat it. Unacceptable. - Salad Near Me - Tampa, Florida

I ordered a sausage biscuit sandwich meal and was presented this burnt chicken biscuit. Unacceptable after a 45 minute wait. Shame on you. The person must've been a dirty democrat and saw my MAGA hat on the dash. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit Meal - Salad Near Me - Tampa, Florida

The young man that took my order was really friendly(I wish I could remember his name). The line was long but moved quickly. Food was hot and fresh. ALL of the condiments were in the bag. Diet Sanjo's was as perfectly proport read more

We ate breakfast at this location on Saturday 11/30 my son left his hat ( our fault) we call a couple hours later to confirm it was turned it and it was, they informed us we could pick it up anytime. He confirmed the hate color size and that it was a kids hat with the logo on it. We have gone back to the store 5 times, called over 15 times and each time a "manager" says they will look into it and give us a call back. We have never received a call back not ONCE. We have been hung up on multiple times. A staff has stolen the hat and no one has helped us. No one will admit it or look into the situation. I understand that people steal from their jobs but the management has been so dismissive and not helpful. The lack of integrity and willingness to help is disappointing. read more

Indisputably the worst fast food place I've ever experienced (this means a lot in 35 years on 4 continents). Poor service, inaccurately filling orders, staff not trained well enough to complete the three transactions I observed, failed to bring our drinks before our food arrived at the table. Lots of workers with lots of disjointed action behind the counter. Food was both cold and my undercooked fries were crunchy. When I informed the manager, he seemed disinterested in my comments offered no apology. Best thing that could happen at this location would be to clear the log and start over read more

Chick-fil-A - Nice view... - Salad Near Me - Tampa, Florida

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Been my pregnancy craving go-to. Have come here 1-2x per week for the last 4 months. They have never gotten an order wrong. Food is always warm/hot. They always have the correct sauces and amount for my order. Awesome customer service for both drive-thru and dine-in. Clean both inside and out! read more

Broken frozen drink machine during the summer, long waits. Not a great representation.

So i don't usually like giving bad reviews but just take this as a tip from an ex 3 year cfa team lead. Ik it's not easy to open up a store at 6 am especially when people are waiting before the store even opens but it shouldn't be opened 20 mins after the actual opening times. Also like the fact that i didn't receive my food until after 6;40 just shows the lack of leadership/ man power. I just want to give a props to carlos who knew how to handle the situation and apologized for the situation of not having certain items at the moment. Not a bad at customer service at all just the speed of service that was given. Once again this is nothing towards carlos he deserves a raise!!!! Keep it up hope to come back soon read more

This is the WORST Chick-Fil-A I have ever had the DISPLEASURE of being a customer!!! RUDE AND VERY SLOW!!!! My fault for not going to a different location; that being said, I have had items not make it in my drive through bag, not just once or twice!!! Drinks have been wrong and received carbonated water instead of Coke. We had to pull around to the front to wait over 10 minutes to get a sandwich. (My husband had to go in to get it and it was sitting on the counter with his name on it). This Chi k-Fil-A is the MOST UNORGANIZED and POORLY MANAGED place ever!!!! Fries taste as if they were left over from lunch and refried, soggy. DO NOT GO TO THE GANDY CHICK-FIL-A. Not worth the headache!!!! read more

I come to chick fil a twice a week and my order is always messed up or they forget to put sauce in my order. I am tired of this store.

They take forever don't wanna bring me my order. Never Going there again. Horrible Horrible Horrible

Of all the Chic Fil A locations in Tampa, this store has the best service and fewest missing items and mishaps in general.

Love this location! The staff are professional and friendly. We usually do drive-thru and they still provide excellent service. Service is fast too!! The chicken in their sandwiches are moist and really tastes great with their sauces! Chick-fil-A sauce is the best sauce hands down!! Second would be their Polynesian sauce!! I love their salads and wraps as well! I recommend their market salad or if you're getting their cool wrap, I recommend replacing chicken with corn and beans (great if you're vegetarian). Also, one thing I LOVE about Chick-fil-A is that they do surprise gifts for kids! My baby loves getting their Surprise (3 & Under) gifts and we usually get books! Some are toys inside but I personally like it when they are books. Use their mobile app to redeem points!! read more

Chick-fil-A - Drive thru! - Salad Near Me - Tampa, Florida

They just have a hard time at this location getting things right. They always forget things in my pick up order. Then they tell to go online and fill something out in app, instead of fixing it? Why not just replace it? Kinda silly! read more

Not sure how they managed to get two simple orders wrong within 4 hours but they did(wife grabbed lunch without knowing I'd gone for breakfast). I've watched this location steadily declining for about 2 years now. The caliber of employees seems to get worse with every visit. Not surprising seeing as how desperate people are for people these days. Unfortunately the result may be more employees, but the quality has plummeted. If you want the classic Chik Fil A experience, avoid this spot if possible. read more

Attached you will find a photo of lemons. This was discovered by a competent employee in the restaurant after the marble mouthed rude sneetch working the register and the rude ghetto queen bossing her around couldn't muster the collective motivation or IQ to fetch them. They opted instead for the blatantly dishonest and lazy "we don't have any".... At 8:00 AM on Saturday. Biscuits were hard. I'm sure they were better the day before when they were baked. read more

Chick-fil-A - Salad Near Me - Tampa, Florida

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Legit every time I order from this chic fil a I get an incorrect order. I'm gluten free why are you giving me a breaded chicken if I ordered a gluten free bun with grilled chicken?? It's just common sense at this point. I've never been to this location and gotten my order correctly I'm done spending my money here for food I can't even eat read more

Tried to give this location another chance and they just don't seem to care about their customer service, which is pretty odd to me for a Chick-fil-A. Did the mobile order for Chicken Minis and sat waiting. They set a few bags on the counter and called a couple names, but not mine. I finally get up 10 min later after seeing people who ordered after me getting their food. I tell the girl my name and she looks at a bag that's been sitting on the side and is like "oh" and hands it to me.. The people who work at this location seem unhappy majority of the time. They hand customers the food without saying a word like they're just trying to get them out of the way. To top it off, I open my box of Chicken Mini's and they're a mess. I ate them with a fork because they weren't even sandwiches anymore. At this point, a little bit of an extra drive to the next location is well worth it. read more

Chick-fil-A - Salad Near Me - Tampa, Florida

They messed up my order three times. Didn't even apologize but rather had an attitude. Worst Chick-fil-A I have ever been. read more

Chick-fil-A - Box of sandwiches - Salad Near Me - Tampa, Florida

Well this is the fourth time I ever visited this Chick-fil-A store on Gandy Boulevard and all four times they messed up my order. It's been a year now so I figured I'd give them one more chance and they screwed it up again. I ordered a simple chicken sandwich, tortilla soup, and milkshake. I get home and they give me a chicken soup. The girl in the Drive-Thru screwed it up. This particular store is such a joke because they can't get anything right. read more

Literally the worse chick fil a I've ever been to. It's right down the street from my home so I only go for convenience. I can't tell you how numerous of times they don't custome the salads no matter what time, they've forgot to put food in the bag, I've had my drink order messed up multiple times and my last straw was I got a chicken tortills soup with no chicken. Just don't go here read more

Just sat in the drive thru stuck for 40min! What kind of chick-fil-A is this?! Hire more staff or let people know that there will be a long wait in the drive thru before getting stuck. I'm literally stuck sitting here and now late to pick my baby up from school. Not ok! read more

Ordered online today for curbside. Order came out quickly and was accurate. Server was very nice representing ChickfilA with smiles and ensuring this customer had everything. Well done. Big adjustment from my last few visits; see the frustration below. Today is a new day:) Husband wanted QDoba while I preferred ChickfilA. Restaurants a cross from each other. Husband had his order before I was even finished placing mine on App. This ChickfilA Should not be under category of fast food. As instructed (per COVID) order placed on app for curbside, inserted curbside space number, per app order was ready, waited another almost twenty m!!! Get more employees distributing orders. Waste of time. read more

If you're like me, and you heard a fast food place was serving Mac and cheese you'd think - it's going to be just ok. Let me tell you - their Mac and cheese is AMAZING. It literally is so creamy and cheesy and tastes homemade! On top of that, this location just got upgraded remodeling to their drive thru which made the line go quickly. 5 stars all day! read more

Chick-fil-A - Salad Near Me - Tampa, Florida

I'm not sure what happened here but it's been several visits with teenagers that do not care at your service. Wrong orders or orders that take entirely too long. If you can't run a drive through, kitchen, pick up, dine in at one time perhaps you need to choose one and do it well. read more

They sold me 30 nuggets and did not give me one single pack of sauce this restaurant is not capable of supplying one single item with out a mistake the chicken sandwiches have been under cooked three times in a row weeks apart read more

I love Chick-fil-A and this place doesn't disappoint. The employees are always friendly and you can see management working with them to keep things flowing. This location has a huge lunch rush most days which can make for an interesting hunt for a parking space. However, they do a good job in getting people in and out. Having eaten here several times, the trash cans during lunch seem to often be overflowing. I understand they are packed but this happens with enough regularity that staffing, etc should be adjusted to account for it. This and the limited parking are the reason I have deducted a star. All in all, I will continue to be a regular here. read more

I come to this Chick-Fil-A too often than I care to admit. Service is fast and friendly and my food is always hot and fresh. My favorite part is the reserved parking for Chick-Fil-A Order Ahead customers. I usually do curbside with the Chick-Fil-A app and they bring my order right out to my car. Try their new Spicy breakfast burrito if you haven't! read more

Chick-fil-A - Reserved Parking for Mobile Orders and Curbside Pickup - Salad Near Me - Tampa, Florida

This restaurant has progressively gotten worse in the last year. It's always dirty inside. When I say firstly, the trash is full, the tables and floors are sticky and the bathrooms are gross. The service is slow and inconsistent. Today, I've been sitting in my car at curbside pickup and I've seen someone walk in, order food at the counter and walk out with food. My order isn't big either. Finally my app checked in to see if I was still waiting. Then a few minutes go by and the employee brings out my food. Goes to the car next to me first (also arrived after me) and she was pleasant and apologized for the wait. The employees are always sweet and kind. The service and accuracy is honestly worse than most. I was half way down the road and saw my drink was wrong too. It was a very sweet tea with ice. Come on! It's really easy to leave ice out of a cup! read more

Chick-fil-A - Not surprised that they messed this up. - Salad Near Me - Tampa, Florida

Every time I've been here the outdoor staff didn't acknowledge me and/or indoor staff was the most backed up I've ever seen in a Chic-Fil-A. I could understand if it happened once or if I had big orders but I always have a small mobile order. read more