Coming to this location made me realize how spoiled other chick-fil-a restaurants have made me. I wanted to give 2 stars but that would be punishing them because they are popular. If this were any other fast food location this would be considered fast service (there would be less folks in line) but still knowing the amount of people patronizing this location, they could be doing way better! Anyway the food is consistently good so no complaints there. You do have another flow of customers that come up to the collection window so it gets confusing. There has to be better methods for app ordering if that is what is taking place. There are panhandlers just beyond the collection window but they respectfully wear masks and usually have a sign with their requests. In closing, this location could do so much better to service the amount of customers there. They are probably losing customers that decide not to continue waiting. They need to invest in making the entire process more efficient! read more

This Chick-fil-a is pretty awful and it needs to be completely revamped. Chick-fil-a has to know that this location is extremely high traffic. Please create a better system to move the customers right along. I'm very disappointed to still be in line, curating my review, while taking a lunch break from work because it's taking this long to order and receive my food. The employees that are outside taking orders are nice but somewhat unorganized and just seem lost. The employees inside as well. They do not seem equipped with the typical functionalities that other Chick-fil-as have at their other locations. This location is clearly a very populated area and I've seen Chick-fil-as have multiple drive-thrus, a lot of employees inside/outside taking orders with tablets and payment scanning devices at their fingertips. This location did not have all the bells and whistles. Very sad. Food was fresh and hot. That's where the 3 stars came from. This is the absolute slowest and most unorganized Chick-fil-a I've ever experienced. read more

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I normally don't mind this location but the food today was just horrible. Ordered the southern chicken salad and the lettuce was frozen it was just so nasty. They didn't put any care in it at all and definitely wasn't fresh! read more

Chick-fil-A - The lettuce was frozen - Fast Food Near Me - Philadelphia, Pennsylvania

Been doing some door dash orders paying top dollars for this service and each time orders incorrect $24 something I had to pay today for delivery of 12 chic nuggets with hot spicy sauce that I didn't order?? Got med unsweetened tea and wanted Xtra ice an a lemon slice that I didn't get??? Got yogurt and charged in place of fries. Did not get fries I thought came with chic meal? Wanted a side salad but when placing order it wasn't included. Not been satisfied. read more

Good Afternoon to my Yelp Family!!! I recently visited this location on Aramingo Avenue. I ordered the grilled chicken nuggets with waffle fries. I ordered a small order. I believe there were about 7 nuggets. I always enjoy the food here. This is probably my favorite of all the fast food places. There is a lot of parking here and there were a lot of tables in the eatery. Chloe, the cashier, smiled and was warm and polite. I will definitely visit this location again. See ya! Yelp Family!! read more

Chick-fil-A - My chick filet receipt. - Fast Food Near Me - Philadelphia, Pennsylvania

This spot was once one of the best Chik Fil A's in the city. It's understaffed and overwhelmed by a huge crowd of drive through patrons daily. Before discovered by those living outside Port Richmond, it was a great place to eat Now the food is sloppily slapped together, the chicken is dry and overcooked. The toppings are still fresh and plentiful. The waffle fries, once glorious, have become tasteless and often are lukewarm. read more

Thursday - May 9, 2013 - 11:30 AM I visit my dear 88- year old mother at least once a week. My mother has minimal demands and will enjoy dining at the least pretentious locations. When cold or allergies are not plaguing her, we patronize local fare in her neighborhood. I generally don't patronize "fast-food" establishments. I only visit them with mom. One of her favorites is Chick-fil-a. We often visit this Chick-fil-A. The facility is clean and organized. The counter staff is attentive and courteous. The food is good and the prices reasonable. Notable is the employees offering to remove cups, cartons, and misc food paraphernalia when the diner is clearly finished eating. This effort is appreciated. Do other fast-food chains offer this amenity? Try the grilled and sliced chicken breast, nestled in a fresh mix of Green Leaf lettuce with shredded red cabbage and carrots and a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. When I see mom next week....think I'll try their soups. read more

Chick-fil-A - Fast Food Near Me - Philadelphia, Pennsylvania

Both the operator Daniel Mills and his brother Dylan mills had a nasty attitude. the go food was raw and had to wait a very long time for it. overall super unorganized. read more

This is hands down the worst chick-fil-a in terms of customer service that I've been to, and I've been to many. The wait is always super long no matter what time of day and you can tell it's from lack of team efficiency. On my most recent visit today, I had to wait the usual half an hour (20 mins after the app said my food was ready for carry out). I didn't realize till I got him that both meals I ordered came with no fries. And on top of that, I bit into one of the sandwiches and the meat inside had a really weird and rather large dark spot that made me not want to eat any food from them ever again. Please at least avoid this location at all costs. I'm not even someone that writes reviews often, and usually it has to get pretty bad before I do. With this chick-fil-a it's been countless bad experiences and this was just the last straw. read more

Chick-fil-A - Disgusting Chicken Sandwich - Fast Food Near Me - Philadelphia, Pennsylvania

Giving a two star review because although the staff are polite and I'm sure they're hustling, I've been sitting in the parking lot waiting for a meal I was told would "be out shortly" for a hour ago. I understand that the place is swamped right now, but not sure how it takes a hour+ to fry up some chicken nuggets, or why people who arrived way after me have been able to escape with their food much earlier than I am. read more

This restaurant has people for some reason getting food from the window for you instead of just letting someone handed out the window and none of them have their nose covered. People cooking food inside don't have masks on. Come on you guys got to do better. read more

It is quite possible that this is thee WORST Chik-Fil-A that I have ever had the displeasure of eating at. AVOID AT ALL COSTS

First off, I'll go over the bad here. Because most people know why Chick-Fil-A is amazing already. The drive-thru here is like waiting at the DMV for your license. It takes forever. Pro-Tip: Go inside and eat, or ask them for it to go. It's 100x faster. That's it. That's all that's bad about this place. The food is amazing, the service is amazing, the bathrooms are the best. This place shouldn't even be considered fast-food. 4-Stars. If they had a double drive-thru, this place would be 10/10 5/5 100/100. read more

PISSED. line long as heck. only one person working outside. GET ALL THE WAY HOME WHICH IS NOT NEARBY, and there is no damn chicken on any of the breakfast sandwiches I ordered! I am beyond annoyed. I called and the manager asked me the same damn questions. Said she would call me back and never did. *shocking* read more

My go to place for chicken and soup for fast take out it's the best value for your money can't go wrong wth the chicken sandwich deluxe meal and the large chicken soup read more

Last two visits my order has been incorrect. Last week I ordered two egg white grills. Got fried chicken instead of grilled. Today I ordered two egg white grills, they are shown on the menu board served on English muffins. Gurl at the drive-through window said two egg white grills on biscuits. No, I said I didn't ask for biscuits. she took one sandwich out of the bag, looked at the wrapper, turned to talk to someone, turned back and said the order was correct. Of course, it wasn't...had to get out of the car, go in and ask for the manager who wanted to make me wait for the correct order. I had her refund my debit card. read more

I enjoyed the food as I always do at this location but there is a young lady working on staff named Mariah that needs an attitude check. Had she not been nasty I would've rated 5 stars. read more

I don't believe I have ever left a negative review for a company before.. but this particular Chick-fil-A is the absolute worst Chick-fil-A I I have ever been to. And I eat Chick-Fil-A a LOT. It took this place over 20 minutes to get our food to us. None of the employees were helpful. At the window when we finally got our food, the employee just looked at us with a blank expression and didn't say a single word. I will absolutely never return to this Chick-Fil-A again. There are several in the vicinity, so if you're reading this then I highly recommend you go to another one. It'll save you time and your food will be warmer. read more

I've used this chic a fil a for catering for work and they're great! Food always fresh and timely. Today I went in just for myself and I had to write a review! I almost didn't go because I saw a line of 14 cars in the drive through. I went inside expecting a disaster, boy was I wrong! They really have their stuff together! As I walked in, some people were waiting for food but I was able to order right away and legit got my food extremely fast! Even better than that was the quality and freshness of the food! Well done Chic a Fil a! Well done! read more

Best chick fil a I've been to, the staff is very nice and the owner made me feel very welcomed whenever I saw him, my favorite is the grilled chicken club read more

I have never in all my days experienced a slower Chick Fila than this one and the crazy thing is from what I'm used to this one isn't even that busy! I went for the first time yesterday, it was 2 cars ahead of me and it took almost 20 mins to get through the line. Went there this morning at 6:30 borderline empty still was a wait. I have been to Chick Fila with lines wrapped around the building and get served wayyyy faster. read more

This chick-fil-a is just like the rest. The food is good and it provides job opportunity for our youth. Keep up the good work !!!!

I came to chik fila for a market salad base. Hungry, I patiently waited. They got the order wrong. I'm allergic to cheese. I ask the manager Matthew radecke to remake it. His workers are laughing at the error, he made it a joke. I asked for a refund and he gave it to me. I left hungry. Suck a dick Matthew radecke & Chik fila. read more

Chick-fil-A - Fast Food Near Me - Philadelphia, Pennsylvania

Dear Chick Fil A, Normally I love this location, but lately your team does not seem to be on task. Food service is very slow, and my order was wrong 3 times, even when I confirmed very clearly with the cashier when ordering what I wanted. Finally, I just got a little frustrated and just ate my ice cold fries, chicken strips (I ordered 8 piece nugget) and shake (flavor still wrong.) I hate giving you 2 stars only, but when you return to your great customer service I will be happy to amend my review. read more

They misplaced my order , everything was cold , it wasn't any sauce in the bag , my milkshake was melted. It was all horrible.

Cool Restaurant. Nothing special or extraordinary about this one. It was in step with the brand of CFA.

Great experience, food was hot came quickly. Paige was a good cashier and very friendly. Restaurant was very clean. Will go again soon. read more

I love this location, its typically better than all the others, but today they decided to do something very strange and not put my salad dressing in the bag as I requested of any napkins or forks. I even called the store to make sure that it would be in there , the chicken sandwich we ordered did not have any mayo on it either. read more

Love chick fila. This location can get pretty crowded but it's to be when it's located in a shopping center. Food is always on point and hot customer service is awesome here read more

Chick-fil-A is a favorite of mine but this location has really horrible customer service i felt like i was in kfc i think they need to clean house m, the food was great nd drive through is also excellent however the people in the front have no hospitality long waits and lack of communication every time read more

35 minutes in the drive-through with 12 people in line in front of me. Eight minutes after I paid until food was given and all I ordered was two spicy chicken sandwiches protein style with a chocolate shake. The chocolate shake was ready when I pulled up. I don't recommend this specific location read more

Luv this place & the food. Staff so nice it's weird not use to such good, polite helpful service on the stretch of Aramingo ave. The tall older manager (think he's bald) has delivered food to my place of employment a few times and he is always very pleasant and sets everything out so neat & orderly, today someone stole our cokes off of him while he was walking in to deliver.....smh, anyway he returned few minutes later with two cokes & some very good coupons for free salad! I thought that was very nice besides wasn't his fault. There should be more people like him & businesses like Chick-fil-a!!! read more

I had always loved this place. In the last two months the place has REALLY changed. Staff people were not warm. They were carrying on conversations the entire time i was at the drive thru. This past week they were totally out of bread. They did not offer or give sauces for chicken nuggets. The last two times they forgot to include a spoon or fork with the Cole slaw at the drive through. When I went back and told them it had been forgotten and asked for one they never said they were sorry. They just handed me the spoon and went on with their conversation with the other employee. The place is under new management I hear. Whatever it is I cannot believe how a great place and great service could change so much and so fast. I do not normally complain but wow!! read more

Yesterday I ate at your establishment and had a chicken sandwich. First and foremost it tasted like rubber then by the time I got home I felt deathly ill. Waking up every hour on the hour I was vomiting and defecating for about 15 hours straight. I'm writing you now still not feeling well, not eating and hardly keeping liquids down. I hope this gets to someone who can fixed this problem so it doesn't happen again. Needless to say I will never set foot into your establishment nor any establishment associated with your company. read more

Impeccable food and service. As good as it gets. feel like theres really no need to review fast food joints but chick-fil-A is the cream of the crop. best chicken ever topped off with awesome customer service. its just a shame that there arent more of them around. read more

First, the girl taking the drive-thru order was very rude and kept rushing the order, didn't even greeted us. Second, I told the one taking the payment that they needed to talk with the girl taking the order because she was very rude. (Didn't even waited until I left, told all of them right away). Third, They gave me the wrong order. I went back to change it. The girl on the window, took back the sandwich and opened it up to make sure it was wrong (no gloves, touched the bun). She then gave it to the person in the back making the sandwich and handed it back to me. I asked if that was the same one, she said yes. I told her that I wanted a new one because she touched the bun with no gloves. (She argued that she didn't, I told her I saw her). She handed it back to "give me a new one" (but I noticed it was the same one. Fourth, I parked and went inside of the restaurant to return the sandwich because I was already skeptical about what they did on the back and also about her giving me the same sandwich that she already touched with no gloves. The manager was very professional and with no problem he gave me my money back! Moral of the story: If you feel that something is wrong with your food, it's because it is! So don't eat it. read more

I used to work here back in 2012, and compared to then this place has fallen off. No sense of urgency and I see employees waiting around instead of taking initiative and doing what needs to be done. read more

Very bad service. Waited over twenty minutes for my food after I had placed my order. When I asked for my food...they said another 5 minutes. Asked again after 5 minutes and he just left me standing there and didn't come back. Will not go back to this Chick-fil-a ever again. read more

Love this place. I went during the week on a Tuesday afternoon for lunch. The cashier was very knowledgeble and friendly, and offered some of the dipping sauce for fries. People were in the restaurant quiet and orderly, no loud ignorant people that I encountered. I even had someone hold the door for me going in and holding the door for me leaving! very nice. I would eat here over and over again. Love the food it is great. read more

We love chick-fil-a. Who doesn't? This specific one has some of the nicest and accommodating staff. Port Richmond is littered with fast food establishments where staff are indifferent. It's refreshing to be met by courteous and friendly staff. read more