Been here multiple times over the past few months. Never any line, they're always nice, and my order has always been correct! Love me a good chick fil a location read more

Wow! My first and last time here! We ordered the four strips and chicken sandwiches combo. Got home and my strips looked like four mini old strips. The chicken was like eating a chicken patty that had been sitting under a heat lamp since the morning shift! Chick! For you to be a faith based organization your staff needs to be put through cooking school. As many cars was it were in the drive through the food should be hot and fresh! Not lukewarm and stale. At have strips that look like the photo on the order board. I really hate throwing this much shade but it is what is it. My wife was so hungry she still ate that dry sandwiches with a lot of SAUCE that I didn't have a chance to take a picture! I haven't been to a chick in about fours years and what a sad return trip! I guess it will be another four years before I come back. At least the young lady that took our order and the young man at the window was pleasant. M&M read more

Chick-fil-A - Stale and rubbery! - Fast Food Near Me - Lake Elsinore, California

I've tried to be patient, but this location has been missing the mark lately. My last three orders all had issues--items missing each time, and on the most recent order my drink cup had a hole in the bottom and leaked everywhere. When you're spending $40-$60 on a single order, it's frustrating to get home and realize food is missing, especially when you DoorDash from there where you can't just go back to fix it. The staff is friendly, but order accuracy and basic quality checks really need more attention. I just want to get what I paid for. read more

Staff is fast and friendly. Food always has all the sauces that are asked for on the app, when you order.

It's fast food but it is good fast food. This last Saturday we had a catering order for my daughter cheer team. Order was correct and ready at the time we'd selected. Girls were able to enjoy some good nuggets during their break from training. Lots of sauce was included as well so everyone got what they wanted. We also ordered ahead on the app for our own lunch and it was also ready quickly. The staff even helped carry the catering order to the car and was professional and polite like Chick-fil-a always is. read more

Was in the area and decided to try their breakfast. After waiting for about 15 minutes in the drive thru for about 5 cars, Much to my dismay, I pull a hash brown out of the box and it's covered in something stringy, either hair or maybe melted plastic. Take the box out and see there was more of whatever it was in the box. Ew. No thank you. I'm grossed out now. read more

Chick-fil-A - Hash browns with hair - Fast Food Near Me - Lake Elsinore, California

This place is consistently inconsistent and customer service wise doesn't live up to the values that Chick Fil A claims to represent when will the higher ups step in and do some quality control read more

Food was okay. Roach on the floor. Most disgusting part it was the first week of November and they were already playing Christmas music. Shut that shit up until December. read more

ordered 30 piece nuggets. it was dry and tasted old. worker was steam cleaning a large area of the floor while i was waiting. for $25 i expect a lot better. this is the worst waste of money i had in a long time. this is the first time i went to this location, but all chic fila locations have been going down. i'm done with chic fila la. raising kanes is what chic fila used to be. will be a raising kanes constumer from now now. too many chic fila locations really going down hill but this locations tops it with going downhill. It's like they give you cr@p food and charge a lot of their throw away cr@p food. if i were serving this kind of food to people who pay $25, i'd be really embarassed. Chick fil A Lake Elsinore, don't you have any shame for this quality of food. Instead of closing just on Sundays, you guys should close forever. It will do society a big favor. You haven't really benefit from any of Bible teachings. This is close to being a scam. Actually the food here is a scam. read more

Worst chil fil a location! Bad service! Food taste like it's been sitting out and is not fresh and warm

Review is for Landon, 5 stars for food. Stars for attention. I was there on 7/22 around 1pm. This is a teaching/learning moment for Landon. Not sure if anyone informed him that people give change. My total was $23.42. I gave Landon $30.45. He told me he didn't need the cents. I assumed he would cover the 0.42 cents in my total and give me back $7 but nope. He gave me $6.58 back. Landon, the reason I gave you 0.45 cents and $30 was so I would get back two pennies so I wouldn't get back a lot of change. Please management, let your employees know how change works. I know they must be young and not understand it. :) Also, he forgot to ask if I had a scan for points, which I did, and not I'm unable to add my points. I entered everything right as asked. I'll reach out to customer service regarding this. read more

I had my first negative experience with Chick-fil-a at this location. I picked up my family's usual order, drove ten minutes home, then found that our drinks were incorrect and that the chicken and fries were completely cold. While the rest of my family wouldn't finish their food, my 12 count nuggets seemed overdone but chewy, and I immediately started feeling ill after finishing them. I ended up very, very ill, vomiting blood with severe food poisoning that ended up admitting me to the ER that night. When I finally got in touch with the restaurant about this experience, the manager Kiara was incredibly dismissive and informed me that if I wanted a refund for the bad nuggets I would need to return the food... which, obviously, I couldn't do. I wouldn't have written this review if the restaurant was willing to resolve this situation, but Kiara's lack of empathy and unwillingness to find a solution was surprising and made me consider the safety of this location's food handling practices. If you want chicken in this area there's a Cane's just around the corner, and if you're set on Chick-fil-a, the Menifee and Murietta locations are close enough that you'll at least be taken seriously if something goes wrong. read more

Chick-fil-A - Fast Food Near Me - Lake Elsinore, California

All the other Chick fil A's I've been to offer free senior drinks but not this one. Plus the tables were dirty. Won't be returning.

A win win every time . If not a sandwich, a cob salad will be just fine , fire extra sauce no salt on the fries and we ready to ride. read more

Chick-fil-A - Chicken - Fast Food Near Me - Lake Elsinore, California

Rude service and lousy food. It was a blazing hot day and there was no ice in my drink and when I asked for some, the drive-thru attendant begrudgingly put in three tiny melting pieces with no explanation other than a look to kill. Even the cookies were awful--small and greasy with no flavor. Never again. read more

I enjoy most everything in the Chick-Fil-A experience and visit various locations regularly. Today I had lunch at this location in Lake Elsinore. The food was delicious as I have come to expect, however when I went to the usual condiment counter to get some ketchup I quickly discovered there was no condiment counter in this Chick-Fil-A. After standing at the end of the ordering counter for far too long, a staffer handed me the ketchup. This is very annoying and will prevent my return to this particular location. Keep the condiment counter and keep customer satisfaction as I have come to expect at Chick-Fil-A, read more

I don't usually leave reviews for fast food, but Ruben at the drive-thru window deserves a shoutout. He's super friendly, patient, and really makes the experience feel more personal. Even when the line is long, he greets you with a big smile and keeps things moving quickly without making you feel rushed. What stood out most was his attention to detail, he repeated my order back clearly, double-checked everything in the bag, and made sure we had all the sauces and napkins (which other places always seem to forget). You can tell he genuinely cares about giving good service, not just going through the motions. If you're coming through this Chick-fil-A, hope you get Ruben, he makes grabbing food a little brighter! read more

Been going to chick fil a all over the country for years now and this is the first bad experience I've ever had at one. I ordered a chick fil a biscuit and they gave me a nugget size piece of chicken on the biscuit. The egg white grill was not warm, cheese unmelted, with a very small piece of chicken too. Just keep driving past this chick fil an and go to a different one lol. read more

I usually go to chick-fil-a for a 5lb bag of ice only, or a chocolate shake. I asked my hubby to stop by there and pick up Ice and get some grilled chicken nuggets to put in my salad at home. We already know they raised the price on ice for a 5lb bag, from 1.76 to 3.76 which is good for me, and it lasts a few weeks. Ron comes walking in the door and stated he will never buy food there again. For a 5lb bag of ice and 30 chicken grilled nuggets was $31.85. I asked him if he looked at the prices on the menu drive thru and of course he didn't, so why complain I said. But still, that's a lot. So, talking about the high cost of everything, Ron got out his handy dandy calculator (LOL,) and calculated per nugget it costs, and it turns out for a little 1/8" square chicken nugget is, including tax per bite is, 95 cent a bite. We started laughing at ourselves over calculating how much per bite they were and so silly me, open the container and started counting them to make sure we got 30 nuggets. Guess what? we were short 6 of them. LOL. Thats what pisses me off. You never get what you pay for, or they don't look like the nuggets in the commercials because now a days, nobody cares. I think I wouldn't of wrote this but since we got ripped off and they were cold and we live 5 minutes away, I gave them a score of 2. Christian owned stores & regular stores profit by ripping off customers in simple ways. 24 out of 30 nuggets is wrong. If they did that to every order, it would be a profit for them on top of their already profit. I'm cooking at home from now on and that is even getting expensive. I think people who watch their pennies and dimes can also laugh with us over that and agree, that this world is bad enough to where now I have to count chicken nuggets? LOL. Thought I'd share. I like chick-fil-a, but never will I order nuggets again from there. It really was my Hubbys fault for not looking at the price of 30 but then to be shorted 6, we really started laughing. You live and learn and so we decided to "let go & let God" get them. Too funny. Life goes on. God bless. read more

I don't really have anything bad to say about this chik fila but felt the need to give it a rating since it seems like the majority of people are complaining and this place deserves closer to four stars. I've been coming here close to five years now and I never had a messed up order here and the food is always the quality you'd expect from a chik fila. The workers are hit or miss on being friendly but that seems to be the case now for the whole fast food industry so I won't knock them for it. read more

I ordered on drive-through tonight and they gave me the wrong order. I called to let them know they had made a mistake, but nobody answered my call. Unfortunately it was passed their closing hours so I wasn't able to go back, i should of checked the bag before i left. But i feel like they rushed me on my order, i order a #8 which is a GRILLED CHICKEN COOL WRAP Meal with a 5pc CHICK FIL A NUGGETS .. And instead they gave me a 8PC NUGGETS WITH A 5 PC NUGGETS The food was also cold. I recommend everyone to check your orders no matter the hour or who's behind you. read more

Chick-fil-A - Food was cold as well - Fast Food Near Me - Lake Elsinore, California

Absolutely disgusting and disturbing I was in the males restroom when an employee talk Hispanic male possibly 6 feet with tattoo on his forearms was also there walked out after using the restroom without washing his hands and walked over to where they prep the food and went back to work like nothing. I immediately notified the manager on shift she advised she would take care appreciate action nonetheless absolutely disgusting to think we trust we're getting good clean food when employees are doing this behind our backs read more

Cheese not melted Fries are cold Nd no chick fill a sauce on the deluxe We specifically told them extra chick fill a sauce nd won't mind extra charge Nd they forgot !!! read more

Our family was so excited to learn that we would have one of these closer to us than having to travel to Murrieta, Temecula or Corona whenever we were craving a decent chicken sandwich or salad locally. We stopped at this new one @ 2001 hours. There were two orders before us before we were able to place our order @ 2008. Ours was a carry out order consisting of two Cobb salads ($8.99 each), two spicy deluxe chicken sandwiches only ($10.70), 12 piece Nugget meal w/fries and drinks ($9.49), 2 fries ($4.38), 2 beverages ($1.89 each) for a out the door total of $49.92. While waiting for our carry out order, I started reading the prior yelp reviews for this Chick-fil-A location There were several reviews advising of orders not being fulfilled correctly. Prior experience at all of the other Chick-fil-A's we have dined at , we have never, ever had an order that was incorrect. I warned my wife of these warnings. At 2023, we finally received our order despite other orders behind us being fulfilled before ours. My wife checked the bags and thought they were correct. When we got home, we learned that the one boxed spicy chicken sandwich at the very bottom of the bag was incorrectly filled with a drive-thru order for a Deluxe Sandwich w/American Cheese. I can understand if this restaurant was slammed with orders, which it was not. In fact, whenever we have eaten at other locations and it's prime lunch or dinner times, these other locations have always fulfilled our orders correctly. We are really disappointed with this location. I'm unsure if it is an employee training issue or lack of, lack of management oversight, just plain carelessness, lack of being detail oriented, lack of caring. McDonald's, you have a new competitor in the lackadaisical department from this location. For a $50 fast food meal, this place is disappointing. read more

Chick-fil-A - Fast Food Near Me - Lake Elsinore, California

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SLAMMED! So Busy! Central Ave exit is one of the busier exits in Lake Elsinore. This location is brand new and they are just across the street from LA Fitness. If you know the area, you may be better off exiting the one exit past Central Ave. and take the side road that runs parallel to the freeway so you avoid those gas station intersections. Just a note- They're so efficient though. Consistently amazing service and so friendly. I opted for the drive thru this Saturday morning and they had two lanes set aside that merge into one. Similar to how In N Out has a staff member outside taking orders, there were two sets of employees and a couple seemed to be training as well. Nonetheless, friendly, professional, and quick. They are extremely thorough and I didn't have one error to my large order. Thanks so much! So glad this location has opened. read more

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We went inside to order, since drive through was packed. There was no wait and the person who took our order was very customer friendly. We ordered 2 combos off of the lunch menu and since it was 9:45am, we also ordered a breakfast combo. The shakes here are delicious. We got everything that we ordered but forgot to show our Chick-Fil-A App Rewards to scan our points. The woman who took our order was able to print our receipt so that we could add the reward points after we left. I was missing the bbq sauce that I asked for after we left the counter, but it was okay. We still enjoyed our food. I will surely come again, food was good. read more

Got into a long line only to find out once I got to order that their system is down and they can't take anything but cash. Now I can't get out of line and there's nothing that they have offered to do to make good on this inconvenience so here I sit, waiting to get out of a line. I can't buy anything from and piss poor service. They didn't offer a gift card. They didn't offer food. They didn't offer anything other than their apologies. read more

Chick-fil-A - My meal - Fast Food Near Me - Lake Elsinore, California

Walk in to only one person in line, after they are helped they tell me they're busy and they'll be with me shortly. For 9 minutes ( slowly watching time go by) some one else actually helps me. I give my lemonade to my friend while I used the restroom. When I returned he only had 1 lemonade. I asked him if he bought one, he said yes but they didn't give it to him. Long story short the lady behind the counter thought she already gave my friend a drink because he was holding mine. My friend being passive didn't correct the employee. Overall the food was stale, and the service was terrible. read more

Went today like 10:15 I paid $2 something for 7 and a half hash browns. I go all the time, it's either they barely give you any hash browns or they forget to give you napkins or they burn your muffin. This place is really terrible. Cal oaks is a better location if you're thinking of getting chick fil a. Won't be going back to this one read more

Chick-fil-A - Barley any hashbrowns - Fast Food Near Me - Lake Elsinore, California

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Overall have had good experiences with Chick-fil-A here in Lake Elsinore. Yes, they have forgotten to give us something once, but this happens at pretty much every restaurant. The point is to double check your stuff before leaving. It does suck ordering to go and then not noticing until you get home. What a drag. The staff has always been pleasant and very helpful. Someone mentioned the level of the fries. I do notice that there are times you get less fries than others, but I've noticed that at other restaurants as well. Not saying it's correct, but it is happening all around. The food is good so as long as that keeps happening, I'll be returning. read more

Great costumer service ! Crystal is very nice and always gets our order write! She greats us with a smile every time read more

The food was cold and the chicken filet for my sandwich was so small I had extra bread leftover. read more

Chick-fil-A - Original Chick-fil-A Chicken Sandwich.. - Fast Food Near Me - Lake Elsinore, California

I used to work at Chick fil a in Ontario and we NEVER left the fries this empty. This happens every time we go to the Lake Elsinore location. I do not understand why this is an issue and actually giving us the sauces we want. We are sick of this location doing this to us. We will not be returning! read more

Chick-fil-A - Fast Food Near Me - Lake Elsinore, California

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Feeling jipped. We ended up getting the incorrect nuggets (I ordered grilled and received fried/wrong quantity) AND was missing an entire large Mac and cheese. After spending $40, we got home to enjoy the meal and realized 1/2 of my order was messed up. Learning lesson to go through everything even if you're feeling pressured by the window gals that everything is correct. read more

Love chick fil a but upset with this location . They put my fries upside down in the bag had sandwiches completely squished .

Wow! What a contradicting experience visiting this Chick-Gil-A location. This place is ill managed! I love Chick-fil-A's where I live. The customer service fell very far short of any experience I have ever had at a Chck-Fil-A in my lifetime. What a poor representation of the brand. I know how the people are suppose to take your order and it seems that the typical protocol has been thrown out the door at this location. I had to make numerous trips back to the counter to get all the condiments/napkins/utensils etc -As who I was with was not given the proper food and condiments ordered. The bathrooms were flooded with water - puddles that seemed to be an attempt to mop something up. When exiting the bathroom area I saw in the kitchen floor was much trash and food spilled in the middle and under the shelves. The kids cleaning the tables were ill equipped nit even wiping the tables down appropriately- sloshing food on the floor and only wiping the edges. So sad for the owner - it needs a lot of help. Good luck - read more

Based on the company's reputation, I gave this location MORE than a few times of them getting the order wrong; giving me distasteful tatter totts again and again instead of cris-cut fries (even after paying the upgraded charges).. small issue, but a consistent problem for this location. There are NO effective checks and balances at this restaurant. It's more of a crap-shoot if you get young worker with good eye for detail. It's run primarily by young kids that cannot follow what the order screen says or even do arithmetic. It's sad. Management is inept (even admitted to me he had anger issues!) Don't bother calling in a complaint to corporate.. There is a central complaint department, but after looking into that - it's a central call facility where they take the complaint, but it circles back to the SAME LOCATION for resolution! Complete waste of time and if the company relies on this system, I won't be coming back if that's what they rely on for quality control checks. I have been to far better run facilities. Good luck to you if you find one. This particular location totally sully's the Christian reputation of all other well-run locations. There are PLENTY of other fast food locations that serve chicken (not sure if THEY are aware of this). read more

Came here for breakfast because I love the chicken biscuit sandwich and I got the meal because why not you know and I come home and open my hash browns and it only had 7 hashbrowns! Like come on I've been to different locations and they serve you a good amount or at least the box is full. Also it would be nice to ask if we would like some ketchup, sauce or creamer for the coffee. Come on Chick Fil A, let's do better next time! read more

Chick-fil-A - Hashbrowns - Fast Food Near Me - Lake Elsinore, California

Haven't really ever had a bad experience at a Chick Fil A but at this one, they served my chicken sandwich with a cold bun. It was at the drive thru too, the chicken was burning hot and the top of the bun was cold to the touch. I didn't have time to go back to question it, but I was disappointed. read more

Ah, so happy you guys are here! We love you everywhere in the US we have tried this chain before and this one does not disappoint. Nice people, of course amazing food, and typically they move that line like nobody's bizness so you shouldn't have to wait too long. The fam and I will keep coming back! read more