Extremely disappointed. Endangered 12 passengers aboard, including 5 passengers on another boat. Our boat ride ended with a call to the Chicago Police Department. Appalling lack of professionalism AND safety.
To make a very long story short, Vernon began our charter late and then asked for $40 cash since we wouldn't have time to visit a dock with gas. I later found out that Burnham Harbor, where we intended to go, in fact has a gas dock that we was open and operational. Things only get worse from here!
Our float plan included visiting Burnham Harbor to listen to the Jimmy Buffet concert. Upon leaving the locks from the river, the waves in Lake MI were crashing over the sides of the pontoon and soaking everyone and everything on board. I asked Vernon to go directly to Burnham Harbor to rent a slip. He at first refused, then said all slips were taken, although a friend aboard called and confirmed that there were in fact slips available. Without warning, Vernon changed his course to go farther out into Lake MI to rescue another boat in his fleet that would not start. He then attempted to side-tow this boat, although the waves had worsened and the boats were smashing together, violently. He tried to enlist my friends and passengers to help him but we refused, pointing out the hazards of falling overboard or crushing a body or part between the two boats. After all passengers on both boats raised voices against Vernon's judgment, an off-duty police officer on Vernon's other boat called the Chicago Police Department. Only then did Vernon take us to Burnham Harbor, but only to the southernmost point of the harbor. Taking all of our belongings that we could carry, he sped back off to his disabled boat with our food and drinks. We could not listen to the concert from this point, we were locked in by barricades, and eventually had to hitch a ferry ride to the other side to get a cab home. Upon asking for a refund, he refused, and even had his attorney e-mail me. Later, his attorney backed out of representing him and my bank refunded my payment when I furnished proof of Vernon's ticket citing him for recklessness.
In conclusion, Vernon and Chicago WaterCraft:
1) did not follow the agreed upon float plan;
2) did not follow my directions as my paid captain;
3) followed his own agenda, attempting to tow another boat in his fleet against the wishes of all passengers;
4) endangered all passengers with his recklessness, and was ticketed by CPD, for which I obtained proof through the Freedom of Information Act. read more