It pains me to write as I have been a loyal customer for a few years and even got my sister to come here, but Cassie has really lost it. I showed up to my appointment right on time tonight and she wasn't there. When I sent her the screenshots confirming the appointment was tonight she offered me 5% off a $50 treatment...so $2.5 off. For me blocking out my evening for this appointment and driving out there. I should also mention she said she missed our appointment because she was sick and then offered to work on me the next day. While still sick. She has also cut our last few appointments short by around 10 minutes. Meaning they ended 10 minutes early. I think Cassie should just close up shop at this point. She clearly doesn't care about her customers anymore and clearly doesn't want to be there. read more

Cassie was my first and I stayed w her for a few years until she no longer practiced downtown and eventually I moved to the Pacific Northwest. She cleared 90% of my upper lip and chin area. My biggest regret is not just letting her finish everything even if that meant going to her new location and seeing her more frequently. I've seen several electrologists here and I don't think I will find someone like Cassie. Her skill and experience is unmatched. A lot of these technicians take their time so they can make more money not Cassie. She understands what her clients needs are and what they are going through so her main goal is get you out of her table as fast as she can while achieving the best results. I miss you girl! I'll be back in Chicago soon and I'll be seeing you I'm very surprised she is not the top electrologist in Chicago. For the price and results you can't find anyone who can do a better job read more

Very bad experience!. Please stay away if you want to do electrolysis with her. I have scabs for more than one week after treatment, hope not getting scars. She also does not do the treatment for the time you paid to her. I paid for one hour and she did treatment for 49 mins claiming that it was one hour already. She also cancels appointments 40 mins before the treatment and very rude and unprofessional. That's why she is always on groupon. read more

One of the best hair removal businesses in the city! Cassandra is amazing - helpful, informative & compassionate. Will definitely go to her for the rest of my hair removal needs and recommend her to the fullest! read more

Chicago Epilation - Ice press after a procedure! - Hair Removal Near Me - Chicago, Illinois

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Cassandra is an expert in hair removal. She takes the time to listen to your concerns, explains in detail the process and is incredibly professional. Her services are priced fairly for the incredible service. I highly recommend seeing Cassandra for all of your hair removal needs. read more

If you have acne and have unwanted facial hair go to Cassandra. My skin has frantically improved since she has removed it! Do not do acutane or antibiotics go see Cassandra! read more

My face was bad. Full of curly hairs, ingrown hairs and bumpsI I had a laser consultation from a dermatologist who had been on the Oprah Show, her quote was $5K and an $80 jar of razor bump cream ..guess what I was willing to pay! I was so desperate when a friend introduced me to Cassandra of Chicago Epilation. I had a free consultation, did I mention the laser consultation was $150. Cassandra gave a full assessment of my trouble areas, which were face and chest. She also removed a few hairs so that i could see what it felt like. She let me know the history of electrolysis and added the fact that its the only PERMANENT treatment. Sold! I am African American so my hairs were coarse and curling into the skin...causing hyper-pigmentation...ugly dark marks. The terrible ingrown hairs were itchy and I would have to get a needle to pull them up to the skin causing more dark marks!. Cassandra let me know that once the hairs were gone my face would clear up. After my very first appointment, I got a call from Cassandra checking up on my to see how I was feeling and to remind me to put on Vitamin E. I felt she really cared since this was all new to me. She even recommended facial products that were not a fortune. As I am at the end of my treatment all I can say is ......Life Changing. My face looks amazing! I have No More Scarring, No ingrown hairs, No Itching. NOTHING! I cannot thank Cassandra of Chicago Epilation enough for giving me the confidence to go bare! No make up if I choose, the ability to wear a V-neck without hiding my chest due to bumps, scarring and hair. I would trust no one else, after all this is your face and you want it to be as beautiful and flawless as possible. Cassandra THANK YOU for restoring my confidence and self esteem, Chicago Epilation is Top Notch and I highly recommend it. read more

I have known Cassie for years and I wholeheartedly recommend her to anyone in need of hair removal services. She is a true professional and takes a great deal of pride in her work. I first had laser treatments and then moved onto electrolysis and have had excellent lasting results. I have always found her to be open and honest, and I respect that she doesn't believe in cutting corners. If you are looking for a friendly, skilled, versatile, and knowledgeable professional who will get the job done then look no further. read more

Cassandra is amazing. She makes fantastic recommendations and suggestions, as well customizes her services to the the needs (and budget) of the client. I have GREAT results on my face - especially my eyebrows. She is a MASTER at shaping. She is patient and she took the time to educate me about my options. She know and loves her business. Her services also very competitively priced. I am BIG fan. I highly, highly recommend Cassandra. read more

For those looking for permanent hair removal at a very reasonable rate, I highly recommend Cassandra at Chicago Epilation. Cassandra is a highly certified professional with a true passion for this vocation. Another added benefit to seeing Cassandra is that, unlike many other hair removal salons, appointments are scheduled in accordance with your time constraints. For example, I was able to see Cassandra on a Sunday afternoon. read more

I went to Cassandra McCabe for the first time this winter for electrolysis. I have had electrolysis before, but it has been years. I have been extremely pleased with the results--so far, the hair removal has been permanent (though granted it has only been a few months)--and also there were no red marks or any of the other concerns you might have with someone who doesn't know what they are doing (although the bag of ice at the end of the session helps with a little redness that I get since I have fair skin, which goes away after 20-30 minutes). Cassandra is clearly a pro--she is quick and she seems to want to get rid of those pesky hairs as much as I do. The process can be somewhat painful, but I find it to be less painful than waxing, and definitely a bigger bang for your buck, given that this one doesn't grow back. She also promptly returns calls, which is greatly appreciated. Another really great point is that she does both laser and electrolysis. As someone who has tried both (and have had laser not work because of my hair type), it's really important to have a professional who will give you an honest opinion on which procedure will be effective based on your hair and skin type. read more