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    Chi Life

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm

    Services - Chi Life

    Therapeutic massage

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    3 years ago

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    Tranquil Moments of the Poconos - Tranquil Moments With Meagan LLC Massage Spa

    Tranquil Moments of the Poconos

    2.7(7 reviews)
    2.0 mi

    I booked a massage for June 30, 2025 at 2pm. I pre-paid $110 for the massage. When I showed up for…read moremy appointment, the location was closed. Very frustrating, but in itself, not the reason for this cautionary review. I made several calls that day and subsequently to this business, but none were returned. I emailed and called Tranquil Moments requesting my money back and was ignored for 2 weeks. Today I called my credit card company and requested a chargeback. I do not care how good Tranquil Moments is at massage if they cannot keep an appointment, and then ignore phone calls, emails and text messages about the missed appointment and requests for a refund. My belief is that this business planned to keep my $110, and hoped that I would just give up. I will never ever attempt to book with this provider again. The landlord told me that he has seen a number of other customers show for appointments only to find the business closed.

    A complete scam! I booked an appointment for a Saturday morning, and my card was charged…read moreimmediately. That day, I was mapped to the wrong place, and I called, texted and emailed in advance of my appointment time to let them know that I was in the wrong location. I made it to the correct location a few moments after what would've been my appointment start time with the hope that they would still be able to see me and that my appointment may just be shortened. Apparently, I was worried for nothing, because the whole place was closed. Not a car in the lot, "closed" sign on the door and the whole place was dark. I called, texted, and emailed again to see if there was some sort of misunderstanding. No response. Then I called again the next day asking that my card be refunded. To this day, I have not had any kind of response from them, and I have not been refunded for the service I never received. Don't try to book an appointment here! They will take your money and you'll wind up having to negotiate with your credit card company to get it back.

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    Tranquil Moments of the Poconos - Relax

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    Tranquil Moments of the Poconos - Tranquility

    Tranquility

    Tranquil Moments of the Poconos - Relax at Tranquil Moments of the Poconos

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    Relax at Tranquil Moments of the Poconos

    Chi Life - massage_therapy - Updated May 2026

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