Here's the thing, I like Dr. Clark, but... I came based on recommendations and location and I've…read morefound that I'm not really getting the benefit of the bargain. THE GOOD: Dr. Clark and her NP are SUPER nice. Dr. Clark can be a woman of few words. You do need to probe. I usually have questions and am prepared so this doesn't bother me. I don't find her to be super proactive, though. Her NP is much more bubbly and forthcoming. The office is in a great location with decent parking. Nice waiting room. Nice staff. The rooms are well lit, clean, and have views so you won't be bored while you wait...and wait. THE BAD 1) Wait time. EGREGIOUS. We are usually quite early for our appointment because we come a long way and every single time we have come, it's taken over half an hour to be seen--this is beyond the appointment time, not inclusive. THEN, if they have to do anything, they'll leave for 20 minutes and then come back--I just know they squeezed another patient in during this time. My time matters too and I CANNOT with this. I meet my nanny there with our child and usually my husband comes too. This is three adults giving up most of an afternoon unnecessarily. I find it unconscionably rude. 2) Staffing. They are extremely short staffed. I didn't see a nurse the entire time I was there and, though we made an appointment with Dr. Clark, we were shuttled off onto her NP without even a by-your-leave. 3) Paperwork. My kids have allergies. They are on medications and require forms for school. I sent paperwork in June and had to follow up several times to get it by September when I was told it would be faxed within the week!!! That's really insane! 4) PHONE ETIQUETTE: No one EVER picks up the phone here and you will NEVER get a call back. I don't do ERs and fortunately have plenty of qualified medical professionals in my family, but if I call on a Friday and haven't gotten a call back by the next Wednesday, that's a problem. A call back to ask how the child is and if the situation was resolved is ALWAYS WARRANTED. 5) Prescriptions and refills. My goodness, if you leave a message about a refill, they won't call you back for a week! What if it's a life or death situation people?!? That was the outside of too much. This practice has a lot of work to do. There are a number of other nitpicky things I won't mention except to say that I had high hopes for the practice that have been dashed. I gave several chances, but I think we are back in the market for a new pediatrician.

My daughter had been coming here since a newborn. Over the years, the nature of the office has…read morechanged. Previously, it would be much more welcoming, especially, for the children, it would have cartoons and toys for them. Now, your welcomed by a unfriendly receptionist and rather than someone walking you in they'll just tell you "Go to room 2". Dr Clark is still a very good doctor and the NP is friendly as well. As there practices are good, hopefully they can change the nature of the office, to me, that plays a part in the overall experience.

The Dr. is good but the office manager discharged my kids and did not tell me. I do not recommend…read morethe place and the crappy care and lack of communication with parents.

We have problem with their business manager Rachael. She is lack of knowledge and not willing to…read moresolve problems. Seriously consider to transfer to other doctors. She claimed that they code the charge right but insurance company said the other way. She is reluctant to solve the problem and claim that my insurance does not cover it. Right, because you code it wrong! I double checked with my collegue using same insurance for other pediatricans. They have no problem at all. Rachel, you are pushing patients away due to your unprofessional behavior! Although my doctors and nurses are nice. Rachel is just a huge reason that we need to quit their business. Please consider carefully for this place! Their management is soooooooo poor!

Multiple concerns to report as I am dissatisfied with the level of service provided at this…read morepediatric office: 1. My husband and I had a health concern that we wanted to address with our son's pediatrician. We called on 10/18/2021 in hopes to speak with our pediatrician. It has been over four days, and we have not been able to connect with her. I specifically provided my contact number, she called me once and left a message informing me that she would call me back two days later. I have yet to receive a call. I am disappointed that I have to leave multiple messages for a return call. It's like pulling teeth dealing with this office. 2. I am disappointed by the lack of professionalism and carelessness from the front desk staff. The front desk staff are rude and lack compassion. Months prior, we had scheduled a one year follow-up appointment for my son. He was scheduled to see his pediatrician on 10/26/2021. When I called the office a week before his appointment to confirm the time, I was told that he did not have an appointment scheduled. How is that possible when we scheduled the appointment in person? This is the second time that this situation has occurred. We are now forced to see another provider in that practice. My husband and I are considering switching to another provider in the community. Too bad the staff is affecting the experience of families and their children.

Nice Dr's. Dr Schoonover was our first, 14 years ago. Im on my 4th child going to this practice. I…read morerelocated to the silver spring office so I wouldn't have to pay 30 dollars every time I came for parking, like in Foggy bottom. I had to pay twice for a school form to be filled out and it really angers me. I was told it would be emailed to me. It wasnt, we went back, because you need the form to go to school! Paid again. They insisted it was given to us the first time, which it was not. This continued until somehow the receptionist who did not remember me, miraculously remembered that she gave me the form and I walked out with it. But then didnt remember that I had 2 kids with me. Its really silly. The point of me bringing up an otherwise petty point is exactly that. It was petty. It was a school form for a patient of yours. It should not have cost even the $15 you charge, but to make me pay $30? and insist you gave it to me? In my line of work, even if I did give it to you, I would give you another. Because I depend on my customers and even if they are wrong and walk away feeling cheated, I lose. Because they wont come back. Again, 4 kids over the last 10 years have come to this practice. I'm in too deep with your practice to walk away, but Im really disappointed in this behavior. If it were for just me, it would have been my last visit.

We've been bringing our two daughters to this pediatrician's office since they were born, and after…read moremore than ten years, I can confidently say we couldn't have asked for a better medical home for our children. What sets this practice apart is the truly personalized care. The doctors and staff don't just know our girls' medical histories--they know our girls. They remember details about their interests, their personalities, and their quirks. Walking in for an appointment feels less like visiting a medical office and more like seeing caring extended family members who happen to be medical professionals. The trust our daughters have in their doctors and the entire staff is something I never take for granted. They actually look forward to their check-ups, and even when they're not feeling well, they feel safe and comfortable here. That level of comfort is invaluable, especially when dealing with anxious moments or difficult conversations about health. The doctors also take care of us as parents. They helped us understand how to read our kids' symptoms--what is serious and what is normal. As nervous, first-time parents, that type of support helped us calm our own nerves on countless occasions. From routine well-visits to sick appointments and everything in between, this office has consistently provided exactly what we need: expertise, compassion, accessibility, and genuine care. After a decade of experience here, I recommend this practice without hesitation to any parent looking for a pediatrician who will truly partner with them in their children's health and wellbeing.​​​​​​​​​​​​​​​​

If there were a draft pick for pediatricians, Dr. Bennett would be our #1 overall. He met with us…read morebefore our daughter was even born, showed up at the hospital like a pediatric superhero when we had no idea what to do, and has been part of our lives ever since. His bedside manner is honestly unbelievable--he somehow manages to calm babies, reassure parents, and crack a joke all at the same time. Our daughter trusts him, we trust him, and we're convinced he could probably negotiate world peace if toddlers were involved. The entire practice runs with the perfect mix of professionalism, warmth, and genuine care. They've become truly indispensable to our family, and we couldn't imagine navigating parenthood without them. Five stars, ten stars, all the stars--Dr. Bennett and the team deserve them all. And if you get a chance, pick up his one of his books. My favorite is The Fantastic Body.

Dr. Subramanian has been my primary care physician for my entire life - almost 23 years! She is a…read morewonderful doctor who genuinely cares about her patients. She takes the time to listen to you and doesn't dismiss you if you have your own ideas or suggestions about your health. When I had pneumonia recently, she called me at home (on a holiday weekend!) to make sure I was doing ok. I would recommend her to anyone in the area looking for a quality pediatrician.

Dr. Sabramanian is wonderful! I went through 2 other pediatricians for my now 19 months old before…read moreI had the pleasure of meeting her, about a year ago. She is genuinely caring, attentive to my son and respectful of me as a parent. She takes the time to listen and never makes us feel rushed. If my son is fussy during out visit, she is able to distract him every time, so that she can perform her check ups. I am very happy we found her practice and will not go to anyone else!

Just left this "doctors" office , or should I say ran from . My wife made an appointment for 2pm…read more(1/15/22) to have our first wellness check for our newborn , the doctor had to call us and let us know they would be an hour late , we arrived at 2:50pm and were met by a child at the front door .We were told to walk behind the home and enter from the backyard patio by a very young girl without a mask on . Upon entering the "office" ,(actually a basement in a residential home )the "doctor" (also without a mask) told us she was still in her pajamas and needed some time to get ready . I noticed medical records behind the front desk , on the floor . There are no hand sanitizer stations , no paper towel dispensers , general uncleanliness , dirty tile floor, and assorted clutter on window shelves . I wish I had taken photos or video , please DO NOT USE THIS DOCTOR . I am appalled by the state of this office and can't believe it's operating legally . This is not a place to take a child for wellness or anyone for that matter. BEWARE

From the owner: Our offices performs all aspects of pediatric medical services from birth to 26 years of age and we…read moreperform services for benign hematology and sickle cell disease for all ages.

It's our new pediatric practice for our kids and we couldn't be more pleased…read more We were a little scared when we changed practices. Our previous pediatrician had known both of our kids since they were born and had been with us through many a daycare illness and then some. But for personal reasons we had to switch and after looking into several area practices and getting feedback from neighbors we settled on this practice. We're so glad we did. We've met with different doctors and they've all been great, very friendly and thorough. The nurses are also very kind. Getting a sick appointment or a timely non-sick appointment haven't been problems at all. Most importantly - appointments start on time and we've never waited more than a few minutes past our scheduled appointment. Doctors are very responsive through the portal if you have questions, and they have a nurse available if you need to call in with a question who will get back to you within a couple of hours. Their weekend visit options are also good. You will talk with the doctor first and determine if a visit is necessary and, if it is, you will see the doctor on all for the weekend in the office. They have an answering service for overnight emergencies but that pediatric nursing service will speak to the on-call doctor and make sure you have a clear plan. In all, it's been a great change for us and I'm so happy we found them.

Most families we know in Silver Spring trust this practice as much as we do. Caring, thoughtful,…read moreprofessional...they have taken great care of our kids for 15 years.

We love CMG and Suzannah. Started coming 6 years ago with the first one and brought the second here…read more2 years ago. I am usually not a fan of big medical offices as they don't feel personal. But they seem to balance somehow being huge and stay somewhat personal. We have probably seen all doctors throughout the years for sick visits and all providers are great: dr Vallarta, dr Markovic, dr Arling, dr Roche, dr Silverman, dr Finkelstein. We do try to schedule our annual appointments with Suzannah, as i prefer one specific person who remembers them from the beginning, and also she is so awesome, our family loves her.

We like CMG Pediatrics a lot. We have taken our two young children, both under two years old,…read morethere since birth. Among their many "pros": -Efficient front desk - efficient back office billing - ability to schedule appointments within 24 hours (many providers) - handy online app to communicate with triage nurses and doctors - low wait times (we've never waited more than 10 minutes) - willingess to vaccinate the whole family for flu and COVID, even non-patients - daily onsite COVID testing for anyone in the family - in general, an experienced and friendly set of doctors (we haven't seen all but particularly like Drs. Zaner and Markovic, and hear great things about Silverman and Arling) - onsite phlebotomy lab (next door at their adult practice) - a stellar, research-driven biweekly COVID update email sent to all patients - Moderna clinical trial participant Cons: - If calling the office right when it opens, there can be up to a 20 minute wait on the phone until the front desk answers. - The individual clinic rooms aren't designed to be kid-friendly (eg no toys or comfortable chairs) - No ability to book or change appts online; you have to call in order to do this (We belong to OneMedical, which does offer this ability). While we don't have experience with any other pediatrics practices, we have seen many doctors offices ourselves throughout our lives. We are impressed with this practice.

It really is as good of a primary health practice as you can get without having your own private…read moredoctor. Both of our daughters have been patients here from birth. They have a primary care physician assigned - Dr. Sexter - but they have at some point or another been seen by all of their physicians. Every one of them are great: kind, compassionate, attentive, and responsive. You will feel heard and they will address your concerns. Their knowledge and expertise is extraordinary. The office - staff and doctors - are also super responsive. If you have a pressing question, someone will get back to you that day. If it's an after hours emergency, there is always a doctor on call and they will respond within 30 minutes. The doctors hold daily office hours but it can be tricky to get a hold of them if they're experiencing a volume of calls. An extra perk I like is that they keep appointments available daily for those common but unplanned for illnesses, and they have a separate waiting room for sick vs not sick. It just runs so well you wonder why more doctors' offices don't do the same. Now of course, the one downside is they are out of network. It's not cheap. I think it's worth it if you can, but financially it can hurt if your kids have a lot of illnesses or shots in a limited period of time. They do at least submit the insurance forms for you, and that helps some. I wholeheartedly recommend this practice and all the doctors in it, and have a deep appreciation for how Dr. Sexter and Nurse Jennifer have taken care of our girls.

So impressed once again with Dr Long after the birth of my second son. This review is so long…read moreoverdue ! She has been my 2 year olds doctor for the past 2 years and we are continually impressed. The office is fantastic , clean , inviting , separate infant space. The front desk staff always try to accommodate you same day and we've never had an issue getting an appointment. Dr Long is caring , warm , and so knowledgeable. She works with us to troubleshoot issues when/if they come up and is readily available. Thank you Spring Valley Peds and Dr Long for the fabulous care of our boys!!! K&M

My son just turned 12 and I feel compelled to write a heartful thank you for the wonderful care Dr…read more Khajoee provided to us. He is one of the best pediatricians you will find! He is very knowledgeable, experienced and it's a great feeling to put your children in the care of confident and experienced individuals. He is very kind and caring, he carefully listens to all our concerns and addresses them with valued details and patiently answers all questions. His fabulous staff is kind and caring and my son feels comfortable seeing them and talking to them. We are very happy to have their help to navigate through the special challenges that come with raising our son!

My toddler has been a patient here for four years, and I truly appreciate the professionalism of…read moreDoctor K and the nurse practitioners, who always take the time to review my child's chart carefully and answer any questions. Recently, I also started bringing my infant here, and I feel comfortable overall. However, I wanted to share a couple of concerns I have. One is about hand hygiene; I've noticed that hands aren't sanitized in the room before examinations. When I mentioned this, the assistant explained they wash their hands outside and then touch the doorknob, which makes me worry about cleanliness. There's hand sanitizer available in the room--using it would be a simple way to improve. My other concern is related to privacy during training sessions. When new tech or assistants are being trained, they sometimes bring in another person without asking for permission or introducing them, which could be a privacy issue under HIPAA. I hope these small adjustments can help make the experience even better for everyone.