HORRIBLE. Inept, rude, clueless, uneducated losers as inside staff. The single caviat is the outside staff who pump the fuel. They work hard, are polite and competent.
However, I seriously wonder if the owner of this business has any clue as to the terrible mess that is Troutdale Chevron as a whole.
On several occasions, I've had inside staff (cashiers) attempt to overcharge my sale, either fuel, kit, or both. After I caught the "mistake" and asked for a correction, they look @ me as if I'M the idiot. Unbelievable.
I decided, after approximately 4-5 instances of incompetency, to start a one-man boycott.
Yesterday, after a month-long period of my "boycotting", I realized I needed a car wash, and decided to give Troutdale Chevron one final chance to get it right.
When I pulled up to the carcass section, nobody was around. Nobody in kiosk, or even general area.
I finally exited my vehicle, leaving it parked just at the car wash entrance. I came across one person, who told me I needed to go inside to pay. Now, there are NO signs to this effect. Not a note, or ANYthing to alert a customer that, hey, nobody is here manning the car wash, please pay inside.
I proceeded inside, and the counter "lady" couldn't seem to comprehend that no, I was not a fuel customer, I wanted a car wash. My vehicle was already pulled 'round the bend of the car wash entrance, and was parked, ready to go, please, into the car wash.
I explained THREE times to this person that I'd like a $6 carwash. I want the dust and pollen off my vehicle. I do not want carwash "wax" poured indiscriminately onto my windshield, et al, and the six dollar wash would suffice. She rang me for the $8 wash. And, when I asked her to correct it, she gave me the stupid look I've come to expect from this place.
At this point, I finally lost my temper and cursed. I said, "WTF is wrong with this place?!" "Each and EVERY single time I come here, there is a problem!...NObody else has these nonsense problems!".
She started to say that she would not abide my cursing, (the store was empty, save for the two of us) and I told her that was fine, that I would leave, but I'd be calling the owner.
PLEASE save yourself the aggravating, inept, BS that this place consists of. GO ELSEWHERE! read more