Update: Since my first experience with S&W I have returned twice for more body work. The service I…read morehave received has been proof that they truly deserved a second chance. I have nothing but absolutely positive things to say about the company, their work, and the people who work there. Thank you for taking such great care of my vehicle S&W. I first started my journey with S&W several months ago due to paint damage from East TX's not so lovely "love bugs." In the beginning I must admit the shop encountered some challenges in restoring my vehicle. The vehicle had to be returned to the shop to several times for paint match issues, trash in the paint, and flare issues. I was at that time unsatisfied with the quality of work and customer service that was being provided. Fortunately I was able to get in contact with Cory Pigg and after expressing some of my frustrations he connected me with Mark Crocker. From that moment I became a truly happy customer! Mark took the time to listen to my concerns and went above and beyond to make sure my expectations were met. I have received my vehicle back and it is in perfect condition by my standards (which are pretty high). Overall I would recommend S&W for auto body work due to Mark's diligence in seeing this project through.

I always heard SnW was top notch. I also always told people that would ask where to take their…read morevehicle, I'd say SnW. Now that it was my turn I'd like to apologize to all the folks I mislead to bring their vehicles here. Our 6 day old parked suburban was backed into in a parking lot. The persons insurance was progressive which I thought was probably gonna be hell tbh. Going back and forth between SnW saying the insurance company did not want to replace the bumper cover and the insurance company saying SnW never said it needed to be replaced that they could repair it was tiring. At the end of the day the job done was subpar at best. There is still a wave in the cover that "is repairable" the fitment it crap. The first time we were told our vehicle was ready it had trash all in the paint and fisheyes along with orange peel. Around the sensors looked like a kindergarten homework assignment. So they took it back and kept it for another week. Second time was better but can still see the wave where the repair was done and fitment is still not right. Sensor rings are better but still has issues. We was told by Steve which is the manager I think that's all he can do with what he was paid and to get the fix that I was looking for he needed a new bumper cover that progressive said no to. I talked to the insurance adjusters manager today and come to find out they over paid them by several man hours on the repair and also backed up the adjusters story that said SnW never ask for a new bumper cover. So Progressive isn't gonna pay anymore money since they over paid and SnW (according to Steve) can't do any better on the fix. So at the end of the day I get the long hard shaft of just take the 6 day old vehicle with waves in the bumper cover and trashy fitment that's all on me. Be careful where you take your vehicle or who you vouch for, cause sometimes those people don't care or don't wanna care about taking care of their customers. Which in my opinion should be 1st on the list. What happened to the days where shops take there reputation serious. SnW may do good work..... I will never know I won't come back unless it is a warranty issue on this vehicle and I will NEVER tell another soul to take their vehicle here. SnW just remember you make you own advertisement this could have been a whole different ad... do better

Wright Automotive is a very good place in Nacogdoches to have your car repaired…read more Dwayne Wright runs a very good shop. He is very caring towards his customers and the work his shop performs. The work is done well and at a fare price.

The shop did a very speedy and excellent job fixing three dents on the body of my car. The cost was…read moremore than reasonable and turn around was very fast. They even offered me a ride home when I dropped off the car. I highly recommend them and will use them again.

My car was left like new!!!! Great prices. Staff was cordial and helpful. I will definitely returnread more

Stop here 5 days a week and refer to it as "The Biscuit Stop" I know and call them by their name…read more The deli serves up great breakfast and lunch. Restrooms are fairly clean. Truck parking in rear. Try and make Margaret the manager smile...I dare you.

This is one of our "good places to stop" on the way up US 59 to my old home town. We like to stop…read morehere because the gas prices are pretty good, for a place on the main highway and the bathrooms are relatively clean. When I'm on the road, those are my main criteria for a place and honestly, I don't care how cheap the gas is, if the bathroom is abysmal, I won't stop there again. I also usually grab a drink and some chips for some road food before I haul on outta there. People here are nice and I can get in and out quickly.

Excellent service. We had a flat while coming thru Nac. and found these guys on Yelp. I gave him a…read morecall and in under an hour we were on the road again. Fast and friendly service!

This shop is staffed by highly knowledgeable mechanics who are also trustworthy. They have advised…read moreus when the repairs needed were tasks that my husband could tackle on his own. Tow service has also been reliable, on the occasion we have needed it.

Stopped by with a problem with my injection coils. Even though the mechanic wasn't there, I was…read morequickly helped and a problem diagnosed and solved. Thanks again!

We had Hollywood Mobile come today and detail our car. It was very dirty. Look how good it looks!!!…read moreSo happy. Highly recommend.

Billy Ross went out of his way to be of help to me in getting my little truck on the road. He took…read moretime out of his day to make some suggestions, and even called around to find the best product for my situation. When I went to the place he suggested...The man had the product waiting for me on the counter. In my opinion... Billy Ross is as good as it come... and if I have other mechanical problems, I will certainly be going to him for a solution. Thanks Billy and God Bless, Willie Wise

WORST PLACE EVER!! My son's car broke down on his way home from SFA, and we called this company…read morewhom also turned out to be an auto repair shop as well. Bill Ross is the person that I was dealing directly with towed my son's car and got him back to the school until I made it from Dallas to pick him up. Since this was on a Friday, he told me that first thing Monday he would look at the car and let me know what the diagnosis was and how much it would cost to fix it. Well as promised he called, he told me the radiator had busted, it needed a thermostat and it could use a oil change. He said no damage was done to the motor since my son had pulled over and not continued to drive. All was good until that Wednesday I received a call from the mechanic tell me it was a head and the last time he did a job like that it was around $2000.00 and that I may as well get a new motor. At this point, I am furious because had I been told this information or even of the possibility of it being the motor I would have told them not to touch the car at all. Well I told the mechanic to have the owner to give me a call because I would not be paying $893.39 because they misdiagnosed the vehicle. The owner never called me so I call him that evening, he said let him call me Friday since the next day was Thanksgiving, and he would look over the ticket and let me know. Well he called me Friday and tells me to pay him $600.00!! I said $600.00 for what, you told me one thing and now you come back and say something completely different and you expect me to pay that kind of money for a car that is not going to work or be repaired as the car was not worth the repairs at that point. He did not initially want to take the new radiator off or anything. He began to lie and say that he told me that it would be that cost if he found nothing else, which he never did, he told me there was NO DAMAGE DONE TO THE MOTOR!! He finally agreed to take off the radiator and send it back and charge me $400.00. I told him he was the professional and should have did his job thoroughly in diagnosing the car so that I can make the call whether or not I wanted to pay that amount and not come back with something else. I feel what would have been fair in this situation would have been to charge for the towing and diagnostic and he take a loss on the rest because he misdiagnosed the car so now I am out of unnecessary money. I don't know much about Nacogdoches or mechanics there, my son only goes to school so we were at the mercy of this guy and he screwed us over. This guy said they had been in business for over 60 years and I thought from our conversation that he would be a good mechanic and a fair person. I was completely wrong. Very unprofessional and did not do his job. I would never refer anyone to this company at all.