Here in the Amtrak indoor waiting area which is clean; being cleaned even while we "Speak…read moreNow!"-T.Swift During the Evening headed towards nighttime the area is medium lit and has literally almost no sketchy people myself excluded!

Unfortunately, I consistently have a poor experience at the New Carrollton Amtrak station,…read moreespecially when it comes to basic customer service. The restrooms at this location are always closed. I use the MARC service quite frequently and, in all my visits, I have never once seen the station restroom open. When I recently asked an Amtrak employee where I could find a working restroom, she simply stared at the "Out of Service" sign and then looked back at me as if I couldn't read it. She replied, "It's out of service," completely ignoring the actual question I asked. When I clarified that I was asking where I could find an available restroom, her attitude was dismissive and unnecessary. Customers should not have to struggle or be treated poorly for asking about basic amenities. Her only suggestion was that I wait 40 minutes for my train and use the restroom onboard -- which is completely unreasonable. This level of customer service is unacceptable, especially at a major transportation hub. Something as simple as using a restroom should not be this difficult, and staff should be trained to assist customers respectfully.

It's a nice metro station, not congested and pretty tidy as far as public transportation goes…read more Good central location that will take where you need to go.

This station is located on the outskirts of town, just across the D.C. line in PG county. The area…read moresurrounding the station is heavily residential, there isn't even a corner store nearby. Buses that serve this station are the 96, 97, A12 (sundays only), F14, U8, and THE BUS 24, 25.

I haven't been here in a while. This place is ABSOLUTE Trash!…read more If you get dropped off "behind" the station, just know it's ALL UNDER construction. I had to walk the "walkway bridge" to get to the station. The elevator was out of service. There was only 1 escalator that went up. So, if you are disabled, you can't get down into the station from the walkway. This place needs a SERIOUS OVERHAUL. Demolish it and start over!! Just like with all of the new build that surrounds this place, and hides how absolute disgusting it is! Seats to wait at, are old. Floors are dirty. Bathroom was ATROCIOUS! Hand dryers are made for little kids, and you will have to bend down low just to use. There was no soap to even use. Only 1 bathroom sink worked. There was about 1 foot left on the toilet paper roll on the stall that I used. Amtrak signs to signify departures/arrival information is up so high, that you can't even see the board fully if you're in the waiting area Also non of the "automated doors" worked. NONE. Cant imagine what this is like for those disabled, in wheelchairs etc. There is still a little cafe inside, and vending machines. Also machines to buy Amtrak, Marc tickets Outside construction is new to the building of the new Purple line. Honestly, I would rather go to BWI or Union station for my Amtrak needs

When you see the video, I want you to imagine anything and share what comes to mind first. For me…read moreit was, I possibly met my future husband and then, you received some shattering news that could stop things with that future. What do you do? Pay it no mind and keep pursuing him or keep it moving and live your best life? By the way, the ride was smooth and very relaxing. Thanks Amtrak for getting me home safely.

Tony and I parked near our Hotel in Annapolis at the Landover Metro Station for Free on Saturday…read more We hot on the subway train for only $2 each per one way ride into Washington DC. We caught an early 8am train so it was not very busy. The station was very clean and it was a nice ride into the city.

Feels kinda odd reviewing a metro station. However, to me, it's very relevant. We were in the area…read moreand I wanted to go in to DC from a location that I felt was safe going on and coming back to since I had my family. If it was just me, you could seriously throw me anywhere and I'd be fine. However, with the family, I need a big assurance that there would be no issues at the metro station. This place checks all the right boxes. It's simple to get to. You just pull up and there's no tickets, you only pay a flat fee for parking there. As far as walking to the metro, very simple and self explanatory with with metro cards to the left of the entrance. Not much to really say here as I hope others read this that are trying to find safe, effective ways into the city. This one is a win. Enjoy! Food Taste: N/A Overall Service: N/A Value of food to cost: N/A Facility: 5 Ambiance: Metro station that feels safe Repeat customer: yes Dog Friendly: no

A really nice station. The train is usually on time or early . There is also a monitor that shows…read moreyou the train's information.

This route is so much faster than the going to Addison Rd (blue line) and the trains seem to come…read moremore frequently. This station is also more cost effective because it is in DC & metro charges by zones. I've never had an issue at this station. The station manager is always friendly & willing to help you with an issues (farecard, SmarTrip, or questions regarding your trip). The buses seem to also be on time so there is always someone at the station but there is never anyone loitering. This is now my go to station when traveling into the city. I have never used their parking lot but I'm sure that your car would be safe if you leave it there...never heard of any issues at this station with robberies or carjacking; very commuter friendly station.

I had a job interview at a school about a half mile from here and used this metro station to get…read moreback into downtown DC afterwards. I took an Uber here and it was an easy drop off situation. I was happy to find this metro station underground because often this far east, the stations are not underground and it was still cold this morning despite it being April 11. Trains (blue and silver) were running at regular intervals so no complaints here!

The station of my childhood. It's in a major intersection (East Capitol Street and Benning Road)…read more You'll know when you're there, by the hood famous "shrimp boat" which should be considered a landmark like Ben's chili bowl at this point. The neighborhood is slowly going thru gentrification. Every now and again, white people will get off here. It's rare though. Dennys is across the street and from what I've heard, it's not that bad. Benning road is the last station on the blue line in DC heading into PG County.

Now, this station is very congested usually in the morning. If you're catching the C21, C22, that…read moregoes to places like Six Flags America and PG College, be prepared to stand because most of the time, it's crowded. The station is clean and it has a parking lot. I wouldn't say that the people are friendly, but no one bothers me (lol). Like any other station, you have some weirdo's; just ignore them and you'll be fine. The good thing about this station is that you're within walking distance from Addison Plaza, so if you're hungry, thirty, or just want to shop a little you're just minutes away.

Be prepared to inhale clouds of cigarette smoke once you come to this metro station. I arrive to…read morethis station around 7:45 every morning to go to work. I then walk a short distance, past all the people "posted up" against the rail to the C 21,22,29 Bus stop to find a crowd of people standing as closely to the curve as possible, in a "I'm getting on first" fashion. In the midst of that clutter, there is always some middle aged bum with a beard that pulls out a Marlboro 100 and lights it - he inhales his cancer stick, and spews out the remains into the air where all the school kids are waiting as well. I felt so bad for this one kid standing behind him as he blew the smoke right into her face. Also, forget about getting a seat on the bench - There is always this young gal and her 5 kids taking up all the seats. She is sure to sit them sparingly throughout the bench while she watches them from a distance and takes her much needed "smoke break". If her kids don't take up all the seats, her bags will. But wait - there is more! The guys are atrocious! They will squeeze their way unto a bench, and if you walk up and even look at them - they will pretend your not their, or blast their music so they cant even hear you ask too sit. When the bus arrives - they pop up and run to the front and will look at you like your retarded if ask for their seat (which most woman don't, they just end up standing on this overly crowded, loud, long bus ride). The Hispanics only get up for their kind, and the young black guys are just a joke when it comes to chivalry. I only seen a young black male get up once for someone and in him I said "humanity restored". Well this is just a sum up of what you will expect at this station.

Riverdale is a very nice station with a bar/store right next door. The trains go thru there very 1…read morehour or so. They dont have a restroom there so its best to go to the bar/store or gas station for the restroom. This photo is incorrect.

The only time I'll come here is to go to FEDEX the closet station. Let me tell youn... its a long…read more @ walk!!!! Like 1.1 mile!! Take an uber from here to there. Also watch your six always!! It's a clean station, and I never have any issues. Station managers are always present and ready to help. At night it can get a little sketchy if you're alone. Some bums hang around to sell you stuff. Game days come super early. You'll find a some stuff for your team. Free parking on holidays and weekends. Have your smart trip card ready when entering and exiting.

This station is almost always clean and the staff here are always helpful. I come here when I'm…read moregoing to a game or concert at FedEx Field and they always manage to get us in and out quickly. Station is very easy to navigate.