I have been to this day spa twice in the past month; I had a gift certificate from Mother's Day…read morethat I have not gotten around to using so I literally walked in and got down to business. Todd was extremely friendly, helpful and went over the services in detail with me. My gift certificate consisted of a facial, massage, manicure and pedicure. We decided to break it up and I had my appointments on two different Saturdays one following the other. Considering I have small children and I am a stay at home mom, that worked out best for me and I was happy that they were so accommodating. I went for my manicure and pedicure early on a Saturday morning and was greeted warmly; I had a couple of minutes to browse around the front shop which is absolutely adorable. They have everything from scented candles, jewelry, gifts, perfume, clothes, robes and lots and lots of fun make up! I was taken care of by Brittany and she was absolutely fabulous; very sweet and very talented. I loved my manicure and pedicure; it was nice and quiet and relaxing. I am very pleased to say that the polish on my fingernails lasted over two weeks (we used Chanel polish). I would absolutely see Brittany again. The following Saturday is when I had my facial and my massage. My massage was very nice and I hate the fact that I forgot both of my beauty technicians names, however if I do find out who they are, I will make an edit because they were both lovely. I really enjoyed my facial; we had nice light conversation and she was telling me everything that she was doing and how beneficial it was for my skin. I was so relaxed I honestly did not want that facial to ever end. I would have given my experience five stars however one thing that brought it down; there is no private place to sit and relax in between services. Yes, there is a small waiting room but it is right behind the main front shop and you can hear all the hustle and bustle. Having a small dimly lit room with maybe some comfortable chairs, some tea, coffee (champagne on the weekends), candies burning, soft music etc kind of like a hidden sanctuary. I'm sure there's probably not enough room for it however that's just something that I thought of because in between my massage and facial I was literally standing in the hallway in my robe waiting...for technicians to pass by, for my girl to be ready for me etc...it was a little awkward. Other than that it was a fantastic experience and I would absolutely go back and plan on it very soon.

Tried to contact the owner, Todd Poovey, to give him a chance to things right in case this was an…read moreoversight but he immediately blocked me from Linkedin and facebook. What a way to end a reputable business. Not a Christian business as stated in a Green Street Baptist publication. Does anyone know how to contact the owners? They sold us an $1800 gift certificate and closed down without even contacting us. My sister who purchased the certificate spoke with them many times trying to plan the perfect birthday for me and my sisters. We are all senior citizens and this is a lot of money to lose. We had to cancel our March appointment because of coronavirus and had hoped to reschedule. We are sorry that coronavirus made it difficult for them to stay in business but we are surprised and disappointed that a business who was so reputable for so many years would do this this. They knew how to contact us and did not. They didn't go bankrupt. They just closed down and the two are very different. Shame on the Todd Poovey the owner of About Face Day Spa!

Yay: Beautiful new…read morelocation. Friendly, accommodating staff. Classy, relaxing waiting room. Huge variety of services. Meh: I went in for a massage because my regular spot was booked. I was hard-pressed for a little stress relief and paid almost twice as much as I would at my regular spot. It would normally be totally worth it for a last-minute appointment but, unfortunately, it wasn't. The therapist seemed rushed, spent a lot of time talking (She was super sweet, I just didn't want to talk...) and didn't take direction very well. When asked to dig in a little more, she'd say something to the effect of "Oh, just wait for it," but never actually did. I will say, there seemed to be a TON of treatment rooms which leads me to believe they have many massage therapists. I'm sure many are very good. (And if you like lighter massages, it may not be an issue at all.) Buuuuuuut, for me, spending money on a massage is a rare treat. I probably won't be back only because when I do shell out the cash, I want to know it will be worth it.

I have been going to Balance Day Spa in High Point for about 4/5 years now and I LOVE going there…read more My only complaint is the staff is changing too frequently. However I make sure they know how to do my mani/pedi's as that the pedicure is very important to me. AND they have all been trained so the High Point location is consistent.

Why are you even going anywhere else? Ask for Ryan King. She's the shit. I'm sure the other ladies…read moreare just as good, but Ryan has been doing my hair for a while now and I won't let anyone else touch it so I know she's amazing!! Go make an appointment!!

I got a Living Social deal for this and was really excited about it. It was a package for a…read moreshampoo, conditioning treatment, haircut, style and a manicure. I had an appointment set and before it happened I was called that my girl was no longer available and had to reschedule with the owner a week later. The place is a small, homey place with only two people working, at least when I was there. The owner was very friendly and we had an easy time visiting. She explained she does not normally do nails. No offense to her, but I understand. My nails did not look very good and a few had to be touched up. The girl that did my shampoo was kind of a mess. She was very nice, but she had shampoo all over my forehead and was rather rough instead of being relaxing. My cut and style were back with the owner and they went perfectly. She definitely knows her hair. :) My hair looked amazing and I did purchase one of the products she used on me as well as a pair of earrings. I had wanted to purchase the nail color as well, but she did not have it in stock. I would go back here, but probably only for my hair to be done. I did not have a color done, but would be interested in having it done there.

John is INCREDIBLE!…read more I have now had 3 massages with John and I could not have asked for a better experience or better results. I have done 2 deep tissue massages focused on my back due to older injuries and 1 shorter massage focused on helping with my TMJ. In past massage experiences with less experienced masseuses (in other countries), I leave the massage feeling stiffer than when I went in. After each massage with John I not only feel a positive difference in my body immediately, but the feeling lasts for days after. I have happily added a massage with The Healing Hideaway to my self-care budget!

Great massage therapist in you in the Winston-Salem area of North Carolina. I used him only once,…read moreand when I am in Winston-Salem I will see him again. He is very kind, compassionate and understanding person who wants nothing more than to help his clients destress relieve bodyaches and be mentally and physically comfortable.

I had an amazing session this morning with Heather. It's been a Loooong time since I received a…read morefull body massage and I definitely needed that one. She did a great job and had me about to go to sleep. I will be back in a couple of weeks already scheduled my follow up appointment!

I am a member here and have been since May of last year. Massage day is always my favorite day of…read morethe month. This is the best self care I could have ever chosen! The one issue I had was handled quickly and management was wonderful about it. It is always peaceful here, and I always leave feeling relaxed and ready to tackle the rest of the month! Restrooms are clean (the entire facility is clean), massage rooms are very comfortable, and the staff is great.

I chose HHM because of these reviews so I have to chime in. First massage to relieve neck pain…read more Making appt was easy as they answered on second ring. You can also make one online. Kelly was very professional and made me feel comfortable upon arrival. Massage room was clean, comfortable and the aroma & music relax you the minute you enter. They offer all levels of massages from 30 minutes+. Fees are competitive with others in area. Highly recommend.

Kelly was amazing and accommodating as she was able to take my husband as a client on a last minute…read morebooking. We were in town to help family and were moving heavy items. Kelly alleviated the burning pain from my husband's shoulder and was also available for a second massage 2 days later!!!

Omg this one of the cleanest, most beautiful settings I've seen . I don't mind driving a hour and a…read morehalf to come back here . My nail tech "Tiffany " was amazing and another nail tech "Jack" he was so friendly. I love that place I'll rate it 10/10

We had a really bad experience today; temperatures ran too hot, then too cold, and techs would walk…read moreaway and weren't super attentive. The scrape portion was hit or miss and parts of my foot and hers was incomplete and massage of legs felt phoned in... I would've left this at a 2, but it was my friends birthday and the tech working on her sloshed water and the jelly bath substance all into her leather/suede Birkenstocks, completely destroying a nearly $200 pair of shoes. We understand that accidents happen, but there was no sincerity or offer to reduce price or make it better. Wasn't looking for a handout, but we tried working with tech and manager and they just stared at us as we left with this poor memory. Will not be returning.

Bethany not only has knowledge of what she is doing, she has the technique to accomplish it. If…read moreyou want a spa-type massage, she provides a remarkable massage. If you want a medical/therapeutic massage, she is a master. Add to that her very genuine desire to be of help to you. Highly recommend her.

From the owner: Every massage session is specifically customized for focusing on ridding my clients of stress and…read morepain. With massage modalities ranging from Swedish and Hot Stone to Deep Tissue and Sports massage, you are guaranteed to leave feeling like new. Prenatal massage is great for the moms-to-be, bringing amazing relief to an aching back and swollen feet. Driving too long? Working out? Lifting a lot? Let me help with back pain, headaches, muscle stiffness and everyday stress.