I visited McLaughlin Family Dentists for several years before unfortunately moving out of reach…read morefrom the office. But since trying other dentists, I have realized just how lucky I was to be a patient there! The cleanings were exceptionally thorough, with the hygienists always being eager to provide advice; Dr. McLaughlin was a perfectionist in inspecting x-rays and filling cavities, and I never felt any pain after a procedure; the front desk was always friendly and courteous. I strongly recommend neighbors of McLaughlin Family Dentists to take advantage of their wonderful service!

After trying several dentists in the area, thankfully I found Dr Song at McLaughlin Family Dental!…read moreShe is gentle, explains everything, and makes you feel at ease. I have had two different hygienists and both were great - no bleeding gums or pain.

Unfortunately I went to this doctor with severe tooth pain. He took an x-ray and stated nothing was…read morewrong. I repeated that I was in so much pain. He said no reason for it. Went to oral surgeon next day and diagnosed with ONJ which is Osteonecrosis of the Jaw and I needed 2 rounds of antibiotics. I am not implying that she should have known what I had, however, he should have referred me on instead of saying there is no reason for the pain. That was the last time I went to him. When a patient tells a doctor that she is in pain, the doctor should acknowledge that something is not right. Shame on this doctor. Fortunately I did not lose all my jaw (as that is what could happen) but it was a 5 months of recovery of pain that I was told that I did not have.

Do not go here! I went to get an opinion on a root canal. after determining I need a root canal,…read moreFada Metri and his receptionist stated the procedure would be about $800 for the root canal and crown. they then gave me a referral that they hyped up who charged me over $1,400 for the root canal alone. when I called back an explained to them how much they charged, the receiptionist tried to deny the amounts she told me. Mr. Metri's referral felt like a scam from the start. Regardless of the work they do there, I would not recommend Fadi Metri's office based on the lack of integrity and misguidance he give me with this referral.

This practice is excellent in every way…read more Dr. Fried did wonderful work on the crown lengthening surgery I needed. Clearly a very practiced hand at what he does. Excellent instructions from him and from his office assistants on what to expect after the procedure, what to eat and how to treat the area to promote speedy healing. Great care.

Dr fried and staff are wonderful and they do excellent work. I've never experienced a physician who…read moreis so attentive and caring about comfort and managing my pain.

This is my favorite family dentist. For years I've searched for a caring and welcoming environment,…read morethis place has that. Selma and Neta are amazing staff. Always kind and knowledgeable. The place is kept clean. Dr. Kaceli is a great dentist with a kind touch.

This is a greate place to visit, they make me feel like a king…read more Greate front desk service, de dentist and staff are so friendly that will make you feel comfortable. Reasonable prices and best quality on their work. I highly recommend them.

Best oral surgeon! No pain, even novacaine doesn't hurt!! Very kind and explains everything to you.read more

I saw Dr. Hempton recently for a tooth extraction in preparation for a dental implant. Having seen…read moreDr. Hempton previously, I knew he was the dentist (periodontist) I wanted to extract my tooth. The procedural and post operative experience was thankfully uneventful. He contacted me later that evening to see how I was feeling. I had NO pain, swelling, soreness, tenderness or bruising which can often occur following a tooth extraction. He took his time to ensure my anatomical structures (jawbone) remained in tact which is extremely important in preparation for placement of a dental implant. He also gave me frequent breaks to rest my jaw. Dr. Hempton is extremely patient and an exceptional clinician.

Dr Fugazzotto was the perfect choice for me (dentophobe, major!) for an extraction of an upper…read moremolar that I shattered and an implant. My dentist recommended him as Dr. Fugazzotto did the same procedure on him. If he was good for my dentist, whom I've been going to for 40 yrs, he's good for me! My dentist told me he would talk to him first for me so that Dr. Fugazzotto will be aware of how nervous I am. Well, the first comment he made to me with a big grin, was "I hear you hate dentists"? He had me laughing so hard I felt immediately I was at the right place. He made sure I was comfortable, told me to stop him at anytime I become uncomfortable. He was absolutely awesome through the whole process. If I ever need anything like this again I will definitely go back to him. Best experience for me and highly recommend.

Dr Fugassotto and his team are very nice and down-to-earth. Dr. F. Checks in frequently while he…read moredoes procedures to make sure you're not experiencing pain. I just had a tooth pulled today and experienced no pain at all. No yanking, no nothing! And he says the implant will be even easier! I highly recommend Dr. Fugazzotto and his team.

If I could give more than 5 stars, I truly would …read more.. These people are phenomenal, and Dr. Kramer himself is at least a demigod. I had just suffered through a week of hell from a different practice, where they botched the extraction of a tooth by failing to remove it completely, not inserting the bone graft properly (it came out), and leading to a hole in my sinus. Dr. Kramer did a full periodontal exam, including a CT scan, and showed me the damage done by the other practice. I was actually relieved because I had had such a horrible week of pain, lack of sleep, etc.. He then scheduled me for the soonest surgery possible, even though it meant him and his staff staying late. I'd never been super anxious about dental work before, but because of the recent trauma, I was incredibly anxious. I shouldn't have been. Dr. Kramer did the procedure without a hitch. I have had no postoperative complications in the two days since. Their professionalism is so appreciated. The fact that they're funny as well is a bonus. Great people!

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

I had the best experience with dental care at West Roxbury Dental Arts. I get nervous about dental…read morework. The staff was warm, kind and incredibly helpful. The dentist was compassionate and friendly, as was the hygienist. I really appreciate the warm, relaxed atmosphere. Thanks for making me smile even brighter! Best, Mary Ellen

1 Star Review - Beware of Billing Practices and Lack of Communication…read moreI normally don't post reviews, but after three unanswered attempts to resolve a billing issue, I feel obligated to warn others. Before my procedure, I asked for time to review my insurance benefits. I was told by Dr. Modem that this wasn't necessary because the office had my insurance info and the treatment was "100% covered." Based on that assurance, I agreed. Weeks later, I received a $188 bill. Again, I had initially asked for more time to review my insurance information before making a decision but was rushed into the decision as Dr. Modem assured me that she had all my insurance information and that it was "100% covered". No one mentioned I was near my annual maximum or that I could owe more. Had I known, I would have scheduled for next year. I called multiple times, emailed on Dec 10, replied to their automated text on Dec 19, and emailed again on Dec 29 offering a fair compromise. No response at all. After checking reviews, there's a clear pattern: Patients rushed into decisions without time to verify coverage Surprise bills after being told procedures were covered Unresponsive and unprofessional communication Aggressive policies and dismissive tone in replies The only email subject I received says it all: "please see the preestimate sent by dr modem to insurance that states preestimates are only estimates and no guarantee of payment and also insurance waiver signed by you"--all lowercase. If you value transparency and professionalism, think twice before booking here. Always get cost estimates in writing and confirm coverage yourself. Based on my experience and others, this office prioritizes revenue over patient trust.

Dr Savusalo is the best orthodontist, not just Newton, but in the whole state. I came to her after…read moreseveral difficult years of invisalign at a different practice. Dr Savusalo worked tirelessly over the course of the year to fix my bite and to finally get my smile to look and feel amazing. She patiently answered all my questions, addressed my concerns, and fixed my bite and my smile. She had an incredible amount of knowledge, experience, and expertise in orthodontics. I cannot recommend her enough. I also want to give a huge shoutout to Dr. Savusalo's team - especially Peggy and Anya, who were there every step of the way! I am so grateful to this entire team from the bottom of my heart - you have truly changed my life!

3 members of our family have now been patients of Dr. Savusalo. She is competent, kind, caring, and…read moremakes herself available at all hours. In an era where being a patient in a large practice can feel impersonal, her small, well-run office really makes you feel like you're in good hands.