thanks to Michael and his crew for a beautiful job replacing all of our landscaping. They always…read moregot back to us right away to answer our questions. They were prompt and thorough in their work and we are so happy with the results!

New England Landscape and Design has been our go-to for various yard and home needs for the past…read moreten years or so. We have always been happy until this point. Our sprinkler servicing company closed during COVID, so we had New England Landscape and Design winterize our sprinklers in November 2021. According to my husband, he asked the owner if he needed to get into the house to access the water shut-off and was told no. Yesterday we opened the sprinkler lines to find an exterior pipe had burst in the winter due to improper winterization. According to the owner, my husband told him the water was shut off and he didn't need to come in the house. Classic case of two differing stories, but knowing we have always had someone come in the house to do this task, I know my husband wouldn't have said this. I emailed the owner a video of the broken pipe and he claimed several times my husband told him the inside was taken care of. He is unwilling to fix or even work with us to rectify this mistake. I was looking for a compromise and go nothing. Additionally, he brought up that he felt this was the "gutters all over again." I had forgotten about that, but his team was a week and a half late to clean our gutters. I inquired about them coming from my office one day and learned they were in the middle of cleaning our gutters when I inquired. I didn't know that because I wasn't home. My gutter inquiry must have unknowingly struck a nerve, because the owner reminded me of the gutters today when I was trying to work with him to come up with a resolution. Now I am stuck paying for a plumbing repair for his mistake. His customer service attitude is terrible, and he isn't taking responsibility to make things right. Beware. I am disappointed because we have always been pleased up until this point and have recommended this company to many others in town. But, his callous behavior today has changed our minds and we will be warning others about this company from here on out. Update: We have contacted three sprinkler companies since I filed this initial review to fix the broken valve and look into installing a backflow preventer. Each person stated that it is protocol and common knowledge for anyone to turn on outside faucets once they are done blowing out the line to ensure there is no water in the line. Had they done this we would not have had a broken valve because they would have realized the water wasn't turned off inside. Each person also told us backflow preventers are typically installed inside and indeed, we had our new sprinkler person verify and locate our backflow preventer, so NE Landscape inaccurately told us our system wasn't to code. They were correct that no one takes responsibility for their actions. A simple "Gee, your husband I misunderstood each other! What can we do to come up with a solution?" would have solved the problem when I first approached them with this. Instead, they refused to take any fault and continued to blame the customers over and over. Then they brought up something about the gutters that we had no recollection of. I recalled that they supposedly scheduled us for gutter cleaning on 11/1 and they came instead on 11/11. We didn't see the crew when I texted them and then apologized that they were there and we hadn't seen them. We were happy customers of theirs for years and are disappointed in their demeanor and business response. It's too bad, because we are about to install a huge retaining wall in the back and were going to have them do the job. Attitude is everything, and we are not pleased with their approach to this situation at all. Others in their industry have all said they made the mistake by not checking the faucets before they left last fall after blowing out the lines. We paid $200 for someone to fix their mistake and still, they are being unprofessional about the situation and taking zero responsibility.

I dealt with Marty Leitao for my project. My project was to fill and grade my backyard and put up a…read morefence. He required a deposit which I was annoyed with because the contractor registration board told me any reputable company does not ask for a deposit upfront. Upon starting the project, I noticed he was starting the fence first. I asked Marty why would they start the fence first and not fill and grade the yard first. He told me to trust him. He's done this before and it'll turn out fine. I said, but it just doesn't make any sense to not work on your foundation first he became upset with me that I was questioning him and told me that this was his business and he knew what he was doing. So I let him go and the first part of the fence came out crooked. I was unhappy with that and he got mad at me, clearly I didn't have the right to be upset?! The gates came out crooked as well. The construction was poorly done, and the handles on the pull out gates were put on the inside instead of the outside. I asked him why these things would be happening, and he said his carpenters were experienced and that I was just impossible to please. Seriously?! I would also like to add that they littered my property with cigarette butts and one of his workers even left fish bones out on the grassy area right in front of my house after eating his lunch. So rude and disrespectful! I asked Marty numerous times to please come and take a walk-through with me so I could show him all of the things that needed to be fixed. He ignored me over and again until I finally filed suit in court. Miraculously he answered me so I gave him the opportunity to make things right. Ultimately that did not happen because the same people he had working on the fence the first time, had just come back again. Clearly, if you don't know how to do it right the first time you're not gonna get it right the second time so here we are... The photos of his companies work proved enough for me to win a judgment in court. Needless to say, Leitao and sons landscaping has not made good on it which I'm not surprised. I do find it sad that he is causing unnecessary stress and financial hardship to people that are trusting in his company. Just awful! Enjoy the photos!

We recently put in an in-ground pool and needed a full hardscape and landscape install (pool patio,…read morewater feature wall (with waterfall and water bowls), retaining wall, fencing, hydro seed, etc). My husband and I were very impressed with Marty and his teams (Emerson, Arsenio and Matthew) punctuality and professionalism. They were very knowledgeable, responsive and were a pleasure to work with. Marty offered wonderful insight, great ideas, and provided progress updates each step of the way. The team was hard working, extremely conscientious, and took great pride in their work. My neighbors are in awe of our incredible new space, just as we are. We cannot credit A.P. Leitao & Son's Landscaping enough for their amazing expertise and thoughtful follow through. A great project well done! To truly say that they are the best landscape company around in New England, would be an understatement! Their talent speaks volumes in their high outstanding quality design and workmanship. We couldn't be happier with the way everything came out, the final product is absolutely stunning! I would highly recommend A.P. Leitao & Son's landscaping to anyone looking for any type of hardscape and landscaping project from big to small. From patios to outdoor lighting to lawn seeding to irrigation to fencing, they do it all and are top notch in their field! Their excellent attention to detail transformed my backyard into a gorgeous oasis and we cannot wait to continue to use these amazing men over and over again for all our needs and wants. Such a fantastic experience and the amazing end results exceeded all our expectations! Truly the best of the best!

Honestly don't even bother with anyone else. I got 4 quotes. The pricing was competitive. 2 of the…read moreother companies wanted half up front. David's communication is the best. He answers you immediately. He gave me a start date and said he would email me the weekend before to confirm. He did and showed up exactly on time that day. Twice during construction I change my mind. Once to go to 8ft walls so I could have lofts and then I changed the roof shingle color. David's answer was you got to have what you want and just did it. He's not using home depot lumber. They matched the house color perfect and I couldn't be happier with this whole experience. Thanks again Dave!

Frider has done landscaping for my house and my rental property so far. Both jobs have come out…read moreeven better than expected. His edge work is flawless, and his team did a masterful job clearing out some difficult, overgrown areas of both yards that I had long since given up on. Will definitely be using his services again and again.

At first I as really happy and ended up referring these guys to my friends and giving them 5 stars…read more BUT Changing my review - they went downhill fast. The trees they planted were not the right species and they were planted wrong according to one of their crew members - the owner of company was going to charge me to re-do the work and at full price! The wife/owner was nice enough to take out the trees which were DEAD by July and the husband/owner never contacted me again. I treat my contractors very well and I was insulted after $ tips, great referrals, and great reviews that I made sure I provided, Frider (company owner) didn't come through for me. My response to comment below; FrIder stop. You knew we wanted evergreens and your only knowledgeable crew member who's worked in plant husbandry told your wife and me that the planting was not done right. You didn't manage this business relationship well.

We got 3 bids to renovate our kitchen and we are so glad we picked Rob. He worked with our budget…read moreand helped us keep costs reasonable. He worked with us to maximize our small space and get the design we wanted. Most of all he is a great communicator. He'll call you right back and keep you in the loop. Would not hesitate to recommend RIDesignBuild.

Rob and his team renovated my kitchen and we were extremely happy with the results. They were very…read moredetailed and worked very efficiently. We are already looking forward to working with them on another project. I've attached a before and after. We couldn't be happier.

Brayan is a true professional…read more He was punctual, communicative, and incredibly skilled. I only had a small window of time to refresh a bathroom for my grandfather (as a surprise while he was in Florida), and Brayan absolutely came through. From start to finish, he made the whole process smooth and stress-free. What really stood out was the quality of his work and the speed at which he completed it. It's rare to find someone who works this efficiently without compromising on craftsmanship. On top of that, his pricing was more than fair. Considering the detail and care he put into everything, it was an incredible value. Brayan is also such a genuinely nice person, which made having him around a pleasure. I seriously can't recommend him highly enough.

The crew has done work for me for the past 3 years. Whether I need landscaping, or snow removal the…read morecrew is always reliable and the end result is better than what I ask for every time. I can't recommend them enough.

Jose cleared a border hedge that had become old and unsettling to the eye. He and his crew did an…read moreamazing job not only removing the hedges, but making sure everything was neat and cleaned up. Highly recommend. UPDATE(1 week later): After Jose and his amazing crew came to remove our boarder hedges, we had 3 different fences installed (stockade, picket and vinyl with double gates across driveway) and our deck stairs fixed. Jose offered suggestions and solutions, remained in constant contact with us during the many projects and even fixed my neighbors cracked post! He created an amazing new walkway to the new deck stairs and helped to install a small piece of lattice under the deck. He is legit a jack of all trades. I absolutely recommend Jose to anyone weary of picking a company for any of the services we have had completed. Not only will you get exactly what you envision, everything will be completed by a respectful and professional company.

They installed a gate that immediately sagged. They came back and lifted the section next to it…read moreand put in a brick to lift it. That settled over the winter, and I called them the next spring to come fix it and they told me that I would have to pay a minimum service call fee of $450. I hired another company and they came and fixed it for $250. World Fence should have fixed it for nothing.

I contracted with Nick to create a large concrete patio at my home 26x18. My yard is full of slopes…read moreand it was no challenge for Nick. He figured out just what to do. It is obvious that Nick has been working concrete for several decades and has tremendous expertise and job knowledge. Throughout the process, Nick had really good communication and is just a generally sweet guy. He was always on time and we are really happy with the finished product! We can't wait to seal the patio and start using it. If you're in doubt, we definitely recommend Nick!​

Nick is a pure professional superior work at a very fair price, he did a great job in creating our…read morepatio, thanks again Nick!