Our house was well appointed and had everything my three generations of family needed…read more Our microwave quit working our second morning and we had a new one brought to us and installed that same afternoon.

Everything went well, beautiful and easy place to find will definitely go back!!…read moreLoved the deer family every morning.Loved how close it was to TN,NC and the down town was so close!!!

Update: My family was put in contact with the General manager, Brenden, and guest services…read morerepresentative, Kim, who went addressed our concerns. Brenden came to the property to inspect and remove bugs (dead bugs were attracting more to come in with pheromones). Removing the dead bugs calmed down the swarms that were coming in to a tolerable level. Brenden and Kim also listened to the recommendations and contacted the homeowner to make recommendations about cleaning, sealing and insulating the house better for future guests. Additionally, the hot tub issue has finally been rectified as of 2 hours ago so we will have an opportunity to try it out before we check out tomorrow morning. Finally, we were provided a dinner gift card to a local restaurant due to early departure of our chef and offered a partial refund of 2 nights for the inconveniences caused. I appreciate the team's effort to address concerns. ***************************************** Horrible experience so far. Customer service isn't helping us. Maintenance visit was pointless. The hot tub is still cold and will not heat up and 5 of us slept in our vehicles last night because of a severe ladybug infestation. There are also centipedes and stink bugs everywhere. Some of the rooms are over run by ladybugs. In the main bedroom the bugs are attracted to the tin roof slats and are dropping from the ceiling onto the bed. I understand that we're with nature but I expected bugs outside not flying and crawling all over the cabin and furniture. Rugs are stained and dead bugs should be regularly cleaned. The reviews for this cabin on other websites must be altered or filtered because LOOKOUT LODGE should not have 5 stars. I've rented cabins in Colorado, Pennsylvania and Tennessee without bug infestations so I know that this isn't normal. We should be able to comfortably sleep in the beds. It's upsetting to prepay over $3700 for 4 nights only to be tricked into a bug infested cabin with a defective hot tub.

UNSAFE FOR CHILDREN!!!! PLEASE READ!!!! Where do I even…read morebegin with this.... There are so many issues with this company I don't even know where to start. Their lack of concern for the health and well being of their clientele...especially those with young children is frankly astounding. We arrived to Echoes on the Lake on March 4th. Upon arrival I noticed the security pad hanging by a cord and really should have know at that point the horror we were walking into. I began to notice several dead Asian lady beetles on the floor (keep in mind these look like ladybugs but BITE and it hurts). It was pretty gross but I began sweeping it up figuring it wouldn't be a big issue...the deeper into the house I got the more dead bugs I found. That was my first call to Southern "dis"Comfort...the woman on the phone assured me this is normal. I requested the cleaning service to come back immediately, as even if this was normal, surely this amount of dead bugs did not accumulate in 24-48 hours. At that point I looked above me and realized the place was SWARMED. I'll let you review photos and video for yourself to see if you would consider this "a normal a seasonal occurrence" as has been stated to me multiple times by their very dismissive manager, Amber. I demanded a relocation at that point....i was given the option of 6 new homes... 3 of which were less expensive and more run down than the home we had booked...one which wasn't even in Blue Ridge...and non of which were on the lake (which was the ENTIRE purpose of our rental and trip). After 1.5 hours of back and forth my one year old was exhausted and we just needed a safe place for us all to sleep. I requested a follow up from management first thing the next morning as I made it clear that where we were relocating we did not want to stay for the weekend. Guess what? That call never came. I made calls the next morning and was told management was in a meeting and could not speak to me. Then the power went out in the new home... WHAT A JOKE. In follow up emails Amber States she tried calling me twice (oh gee thanks...once on March 5th at 3:30 in the afternoon...24 hours since this ordeal started). I never received this call. And once again on March 16th 2 freaking weeks after this nightmare began. PLEASE trust the more recent negative reviews of this company. You do not want to rent from them...their homes are run down and unsafe and their customer service is dismissive and rude. I'm sure the company is going to follow up now with an apparent sincere apology publicly...so you have the true answer here to whatever vague "compensation" they are going to state the offered...it is for a discount on an upcoming stay. HHAHAHAHA WHY WOULD I EVER RENT WITH YALL AGAIN?! That is not compensation.

Let us start by saying the cabin itself (The Boondocks) was awesome!…read more The pros: Very spacious, modern-take on a rustic cabin Jacuzzi-style tub indoors Nice modern kicthen Beautiful view of the mountains from the top level The cons: Roads leading to the cabin were terrible No bug spray + ants = annoying Directions were not 100% accurate - if driving in you should pair the directions they provide with Google Maps. DO NOT use Apple maps, as you will end up 20 mins from the actual destination... Or so we heard lol

Rented a cabin from Mountain Laurel cabins in Blue ridge mountains and the cabin was PERFECT…read more. definitely exceeded our expectations. Can't wait to be back!

We recently spent a week at Fireside Lodge managed by Morning Breeze Cabin Rental. We have used…read morethem before and couldn't be happier with them. They have always been extremely accommodating and the places where we have stayed have always been everything promised and more. Fireside Lodge is a very secluded place with all the accommodations we wanted. We especially enjoyed the fireplaces (both inside and out) since we got there at a chilly time. The leaves were beautiful and as always, plenty to do and enjoy around the Ellijay/Blue Ridge- or just enjoy the porch and cabin as we did a lot of the time. Will definitely be using them again in the future!

Back in October of 25 I rented a cabin known as The Boondocks thru VRBO not really paying attention…read morethat it was a third party rental thru Morning Breeze cabin rentals. When we arrived late that evening the house was cold and dark and even then it smelled of pet odor. The next morning we noticed pet hair everywhere in the return ventilation on the floor, curtains, towels ,blankets ,beds it was nasty. But we had appointments to be at so we said we will deal with it later.Upon our return to relax we noticed that there were only two towels no problem we will just wash them as we need them. The washer and dryer set wasn't working so when we called we finally spoke to the maintenance on call said it's a timer issue as many time before . Sorry for the ramble but needless to say out of three showers in the place the only one clean enough to use was downstairs in the basement area where the heat didn't work. I could tell you about the floaters in the hot tub and the nasty curtains but you can go see for yourself if you wanna gamble Morning Breeze said they were sorry and would be happy to refund 100 $ for the inconveniences I declined . Never learned a lesson that I dint pay for Stay away !!!

Had a reservation during the Coronavirus this spring and cancelled (obviously). They kept a $200…read moredeposit even though we could not possibly go there. Will never attempt use their service again! After submitting a review to the BBB, the company refunded me. I found out via email with no info attached, just a receipt saying money refunded.

The pictures online were totally different from when we got there. Everything needed to be updated…read more The mattresses on the beds had been previously soiled somehow. The stains were still there once we pulled the sheets off. The roof was leaking water in the middle of the living room. The house was halfway cleaned. We found an oxtail bone on the floor in the game room when we arrived. All of the bed pillows were flat. The pool table was busted all up, so we couldn't play that. The internet Wi-Fi wasn't getting good reception. The living room tv remote only worked half the time. Glad we only signed up for 2 nights. I will never return to that cabin rental location EVER AGAIN.

We've stayed at several different cabins through the cabin rental of Blue Ridge. We've always had a…read moregreat vacation. they are very generous with starter items and you can tell they take care of the cabins. Diane is a pleasure to work with. She responds promptly and is always nice. The few times we've stayed with other agencies we've had bad experiences. Glad to say that is not the case with this company. Fish Hook Point is our favorite cabin. Highly recommend!!

This company used to be awesome.... we were repeat clients. But their customer service skills and…read moreattention to detail has really fallen by the wayside...seems they cut corners with the cleaning crew and get nasty when you confront the issues... so we won't be back. Cabin was dusty/dirty and in disrepair, cigarette butts on the porch, and the hot tub wasn't drained from last guests. The kitchen and game room wet bar were infested with German roaches and there were scorpions in the basement bedroom where our kids were sleeping. Called the owner (Diane) and she did nothing... didn't attempt relocate us to another cabin or just offer to refund the cleaning fee.... nothing! When we told her the grill was out of propane, Diane told us to change our plans and get it ourselves because she was too busy. Owner doesn't have the resources for providing clients solid customer service when things aren't right. The cabin we stayed in... Rich Mountain Lodge....is marketed as suitable for weddings. Assuming that you don't want roaches crawling around on your wedding cake (yes, the roaches were really that bad. We couldn't even use the kitchen without them crawling out of the stove or dishwasher).... keep looking. There are plenty of fish in the sea of cabins in the Blue Ridge area.

I have lost count of the wonderful times I have spent at this wonderful resort. Mr. Joe is the one…read moreof the most Nice people you could ever meet. Doesn't matter which cabin you choose as they are all the best

Wonderful! Have stayed here several times and love it. Every cabin has a hot tub and is clean,…read moreneat, and tidy! Will come back!

This was our fourth cabin rental and A Blue Ridge Vacation was the best experience, we had a couple…read moreof cabin issues and they resolved them immediately. We will definitely book with them again.

We have rented cabins from this company several times, they are always beautiful, clean locations…read moreusually with a hot tub and a game room of some sort ( pool table or video games), we love it! I usually book online and the rest of the transaction has been seamless, no issues. One of our favorite cabins would be 3 Blind Moose it's roomy,has an outdoor fireplace and a breathtaking view, very relaxing.

COCKROACHES at Rivers D Lite UPDATE: I was asked by GMCR to…read moreremove this review. They offered an insulting refund combined with a discount on a future stay. Why would I want to rent from them again? ORIGINAL POST: Rivers D Lite, rented for 15 nights, was infested with COCKROACHES. Georgia Mountain Cabin Rentals/owners knew prior to our arrival there was an infestation as the half-hearted measures for treatment were left under the kitchen sink. We were reassured that GMCR would remedy the problem. Even though it was treated twice while we were there we had cockroaches until the morning we left. "New kitchen" has outdated kitchen appliances. The dishwasher broke in the first week we were there and wouldn't be replaced until after we left. Stove and fridge are outdated as well. GMCR is well-versed in customer service dialog; horrible with follow through.

Took us a while to get from the rental office to the barn. Communication between office and us was…read moregreat. Stayed at Barn at Creeks Edge, this location is absolutely beautiful I did not want to leave at all. Barn was very clean. They have just about everything you need to make your stay comfortable. I would recommend bringing fire logs, extra toilet paper and hand soap. Few things: The strawberries left in the room for us were molded, we did not eat them. They forgot to add water to the roses, they were wilted when we got there, but they perked up after I added water. We had a cold shower the first night because H means cold and C means hot. ‍ We had no cell service which made business calls hard, but WIFI was excellent We did hear gun shots being fired a few days, but I'm from the county and I'm use to that. City folks might be scared ‍ We would definitely stay there again!