We had someone hit our gas meter last night and had to turn off the gas.....so no cooking options…read moreexcept outside grill and microwave AND no warm shower! Ugh! Called Ballew Plumbing and they came out quickly the next morning and got us all fixed up! And at a very reasonable cost. Could not be more satisfied. A+

charged $554 to replace flange on toilet and to pour drain cleaner down bathtub. Beware your…read morecharged $140 per hour from the time they leave their shop until job is complete. plus an additional $40 truck fee. The job took 20 min according to the plumber but I was charged for the time needed to drive around gathering parts.

Even for a small town of Rusk, there are plenty enough plumbers to avoid Buchanan Plumbing! We were…read morecharged over $200 for first trip and then $300 second trip time work that should have been taken care of the first call. We own 80 acres in Rusk, TX which has a 500 sq. ft fully-furnished cabin on it. On 9/15 (or 9/16?), we called Buchanan's Plumbing Service because a friend found the ceiling above the bathtub had collapsed due to water leaking from the attic (probably water heater). We live in Omaha, NE so I used BBB.org to find a local plumber there that had a very good rating. We got a picture of the bill on 9/16 showing a charge of $207.50; $187.50 for labor and $20 "truck fee". I called Mr. Buchanan and he said he had to dispatch two plumbers (why two?), only to find no leak. I conceded that he did have to charge a trip fee but that our friend would not lie the day before about leaking. Instead of fighting, we paid the full bill. On 9/30, a different friend went to the cabin and said the ceiling was leaking over the bathtub (does not know the first friend). My husband called Buchanan Plumbing back and asked them to meet this different friend at the cabin, and to NOT perform any work until quoting us a price. The next thing we know, we got a bill for $305.05; $250 for two plumbers (again) and $20 "truck fee" along with some hardware. No one had ever called my husband to OK the work. When asked, Mr. Buchanan said he tried to convey the message but the plumber(s) did not get the message (blaming our ruralness) which we know to be untrue because we have an AT&T tower less than half a mile away and everyone has cell signal (it is an Airbnb location and wi-fi is a service we provide). Buyer beware! They are NOT bbb.org members but they did have an "A" rating.

Grant B was awesome. He arrived right on time and was fast and professional. He diagnosed the…read moreproblem and presented options. I will continue to use ETR.

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

I was able to get techs out to the house next day, and they were able to put my mind at ease…read moreregarding leaks. They did a thorough job, and even gave me info and tips regarding the house. They now do a lot more than plumbing, and I look forward to working with them in the future.

I'm very pleased with my choice of Bannister Plumbing. First of all the technicians were very…read morepatient, informative and polite. My technicians name was Kyle and he treated me like an old friend and my home as if it were his own. Highly recommend Bannister, the company as a whole is A-1 all the way around.

I dealt with other general contractors before, but this one by far is the best one I've ever had…read morethe pleasure of contracting the team is by far the most respectful and professional I've ever dealt with everyone works as one unit to complete the task at hand swiftly everyone has a very positive attitude and great mentality, especially for the heat and cold they work in. I delt with Davis Bible, he is the most patient and detail oriented person I have ever worked with on a project, 5 STARS!

Davis talked the talk, but failed to deliver. We had a written and signed contract created by him…read moreprior to any work being done. We paid him every dime of his bid and even paid him for any additional addendums that was added to the contract. He spent months on the job that he promised would only be a few weeks. During the final end of the project, he took the full amount of money and left without completing the job. He sent a text message that he was done and moving on. And then blocked us. We were left with an incomplete build that required us to hire other contractors to come in to finish. He did such a shotty job with the plumbing, it took another 4 grand for another plumber to come in and "repair" what he had done. Our lawyer advised us that we could file a civil case for him violating the contract. At that point, we were exhausted. He robbed from us...he failed to finish the job and he stole our entire summer. Beware!! He took our kindness for weakness for sure!!!

They are now McWilliams. Worst unethical company EVER. Lied about being a Daikin dealer. Then when…read morethey couldn't figure out what was wrong with my warranted 2020 unit wanted to sell me a new AC!!! I kept telling them it was the Thermostat. Finally called Daikin.

Air conditioner/heat pump they sold us has died twice in the first 4 years of ownership. Spent 2…read moreweeks in June/July without air conditioning while they tried to figure out what was wrong with the "main board". Now it is 17 degrees outside in early February and the system shut down due to a refrigerant leak. Not what you expect when you invest roughly $15,000.

I had a great experience with this company from start to finish. They were professional, showed up…read moreon time, and were genuinely easy to work with. What really stood out was their willingness to work within my budget without cutting corners. The team was friendly, efficient, and clearly knew what they were doing. They completed my asphalt driveway, and the difference is huge--I don't have to deal with mud anymore, which has made everyday life so much easier. I highly recommend them for any outdoor projects. Reliable, honest, and great quality work.

From the owner: At Ramirez Excavation And Paving, we’re proud to be a family-owned and operated business serving…read moreJacksonville, TX and the surrounding communities since 2000. With years of hands-on experience, our team specializes in a wide range of outdoor services, including asphalt paving, concrete work, excavation for water and sewer utilities, land clearing, gravel driveway installation, and tree removal. We’re committed to delivering reliable, high-quality workmanship on every project—no matter the size. As a bonded and insured company, your peace of mind and satisfaction are our top priorities. Our friendly, skilled professionals use modern equipment to complete jobs on time, within budget, and with careful attention to detail. We believe in honest communication, affordable pricing, and treating every client like family. Whether you’re improving your home, business, or property, count on Ramirez Excavation And Paving for free estimates, dependable service, and results you can trust. Contact us at 430-244-0086 to get started—let’s build something great together!