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    Cher Hislop - RE/MAX Legends

    1.0 (1 review)
    Closed 9:00 am - 3:00 pm

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    2 years ago

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    Deanna Reese - Hearthstone  Home Group - Central Texas Real Estate Agent, Deanna Reese

    Deanna Reese - Hearthstone Home Group

    (7 reviews)

    I recently purchased a new home, and Deanna and her team were the absolute best! They pride…read morethemselves on being "full service" and this is so true. Everything about the process was so smooth and simple. After closing, Deanna even offered to meet the utility company at the house, if I was unable to, to get our water turned on. So many people in this business are no longer readily available after your house has closed, and this is so not the case with her and her team. I know I will always be able to contact her for any future needs and she is just as responsive as she was before she had gotten my business. Thank you, Deanna, for making this process so enjoyable!

    Deanna Reese is one of the most amazing people I have ever had the pleasure to work with. She…read moreexudes professionalism and always goes the extra mile to make sure that her clients are informed as much as possible. She helped me sell my home and could have doubled up on the commission when it was time to buy but instead passed me off to another agent that Deanna thought had a better knowledge of the area I was interested in. I thought that was really cool because I would have absolutely used her again and she could have probably gotten an easy commission off of it since I was on a time crunch to buy. The fact that she would rather have me paired up with an expert in the area than make some easy money really should tell you everything you need to know. If you do decide to use her, don't be afraid to ask her opinion on things. It's one of the most important times in your life whether you are buying or selling and she will make sure you make the right choices to fit your needs without being pushy about it. I wish I could give her more stars. She deserves it. A+++

    The Salas Team Realtors

    The Salas Team Realtors

    (33 reviews)

    If you are looking to sell your home with the Shelly Salas Team, we got 2 words…read more MELISSA REYES. Yes, we had the best time with the Shelly Salas Team. We originally purchased using the Shelly Salas team and even Sold our home with the Shelly Salas team. We initially went based off of other families written experiences and took a chance. Let me tell you we are truly so happy with the result from both transactions! We truly couldn't be happier with getting our home sold and if course for top dollar! Within 2 days we had a offer on our home and within less than a month we were officially able to close. We moved from Texas to Missouri (military family) and thanks to our AWESOME realtor she got everything done for us and made it such a stress free process for us. We met in person in the beginning before departing and got the full process of how it will all work, the fees, everything. She made us fully aware and was so professional with all the answers to our questions. So lastly, If you are interested in selling your home my wife and me TRULY recommend this team and of course the best realator Mrs. Melissa Reyes!

    It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

    Cher Hislop - RE/MAX Legends - realestateagents - Updated May 2026

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