I've never felt more comfortable dropping my pups off to be taken care of!…read more The staff is super friendly and caring and the owners are fabulous!!! Both my dogs take medication and have a special diet; they take extra care to follow my directions and they treat my dogs like their owns. Always offering tips and suggestions to give the pups at their happiest. They keep you updated via text updates and often post pictures to their Instagram account. You can always call them whenever you want; and someone is on site 24/7. Prices are fair; and they offer numerous services. Doggy day care, boarding and training, grooming, raw food services and more! They have packages to choose from also. They have helped me train my dog Austyn. (Big American bull dog) in a manner that suits our needs. I can't give this place enough of a good rating !!

I've been to a lot of places for dog grooming before and this one is the worst!! First, the price…read moreis higher than other place, my dog is small size and it costs 50 dollar(without tax) for only washing and nail clipping. Second, they are very unprofessional, when I picked up my dog, its fur are still wet and the ear is still dirty. Last but the most important thing is, they injured one of my dog's nails, it still blooding right now. I won't come to this place again!!!

if I could put zero I would. I took my small 5 pound dog there for grooming, the only thing they…read moredid was cut his nails and badly cut his bum area. Nothing else was touched ..Nothing at all. first and last time going there, and the place was very sparse almost as if they just moved in .

Have been coming here for years!!…read more This place is amazing! My little baby always looks super handsome and fluffy after his bath and cut xox hes like the cuttest doggie ever hihi I love this place it's very hard to book though and get through their phones but totally worth the drive and I live far away but always will stay loyal they moved a while back on the other side of Samson so hopefully they update the address soon so people won't get confused how to get there ! Overall great place that takes awesome care of my doggy!!!!

I brought my Papillon there for grooming on a recommendation from a friend and I was so happy I…read moredid! Amazing service, loving owner, my dog looks awesome. I found my permanent dog groomer :-)

Tried this place after a bad experience elsewhere and will be coming back. Prices are comparable to…read moreother places but the service is really great. We have a rescue dog so it is very important to us that they are patient and gentle with him. We could tell he was not scared when we picked him up and his cut was just like we asked!

Animal Vert is a small little pet boutique that offers a limited selection of food, snacks, and…read moreaccessories for dogs, cats, birds, rodents, and fish. There is also a little gift section, such as pillow cushions and bags for a hardcore animal lover. The hubs and I stopped by, seeing if we could find anything for our baby pup, but the items seem to be geared more for cat owners rather than dog owners. There were some cute fish-designed water and food bowls, and I enjoyed seeing a pug-pictured cushion pillow. There were some baked snacks for pets as well, but we had to pass on those as they would have gone stale during the remainder of our trip. Staff were friendly. +more items for cat owners +friendly staff

Great place to have in the neighborhood! Animal Vert is a tiny boutique specialized in natural pet…read morefoods, along with some accessories like cat litter, toys and collars. I like that I can pop in on my way home from work to pick up a bag of food for my cat. Friendly but non intrusive service makes it a delight to shop here. They have a loyalty system in place where they take down your phone number and track your purchases. When you hit a certain amount ($100, I think) you get a discount. I'm happy with any sort of discount, and not having to tuck yet another card into my wallet is a good thing.

Absolutely disgraceful service. We organized for our small dog to be shipped from Montreal to…read moreLondon, UK this past September. How can we begin to explain the absolute disaster that took place? To start with, as others have said here it was a nightmare to try to reach the kennel to begin with. We spoke first with a Nicole who was very clear in her explanation of the details of the application but very rude and sharp with her words. We get it, they are busy and once we finally heard back after two weeks (Tim admitted that we may have gotten lost in the pile of applications) we were then dealt with appropriately, but after that, a lot of the correspondence was confused with repeated questions and repeated information. Everything was then set up and approx 4 weeks later our little Morty was picked up by Tim and taken away to the kennel where he would spend two nights and three days including a trip to the vet before then being shipped off to the UK with Air Canada Cargo. Morty spent one night at the kennel and the next day we found out through a friend ON FACEBOOK that our dog was MISSING from the vet that he had his check up with. What then proceeded was a web of lies, mixed information and stress/trauma that our dog is STILL recovering from nearly one month later. Essentially, the incompetent worker from the kennel who took Morty to the vet opened her car door and attempted to put a collar on him while he was free to run...which he did. Unbelievable. So imagine, we hear from our friends who have seen a notice on social media that our dog is missing and no-one NOT A SINGLE PERSON from manoir Kanisha contacted us to let us know. We rushed over to the vet (while calling the kennel who straight up lied that he was fine and well in the kennel) and through a process of elimination we found out which vet he was at. We arrived and the woman who had lost him said he was missing for one hour and had been found by her husband. Fast forward to when we managed to speak to Tim who said he was missing for three hours and had been found by a stranger who had seen the missing poster they had printed. Super super strange and highly unprofessional. You have to understand, while waiting to find out if he had been found (as the kennel lied and told us he was fine and well while we knew he was missing) we were trying to change flights to the UK with our baby, completely stressful and absolutely unnecessary. While we understand accidents happen...we shouldn't find out that our dog was missing through social media and find that the kennel was lying to us...we have paid $3,000 to ensure that accidents DONT happen. We wonder if the kennel would have ever told us about the incident as he was found in the end. He was then eventually brought back to the kennel for his second night where we are sent one photo of him (we were promised two to three pictures) and Tim's excuse was that the light was too poor to take photographs...we were getting more and more infuriated and nervous that we were being lied to once again. Then, our dog arrives in the UK and his blanket that he needs to keep him soothed was missing...we reach out the UK and they say he was never shipped with a blanket. Of course, the incompetent kennel had shipped our dog without it. They sent it and it arrived to us just a few days ago. This whole ordeal cost us so much stress and anxiety and to be honest, our dog has become incredibly anxious and traumatized because of this. This shouldn't have happened like this, we paid for our dog to be kept safe and well and to be shipped in comfort. Lastly, Manoir Kanisha offered to pay for the vet bill from the vet where he was lost...that was promised to us both in writing and over the phone from Tim and we haven't heard a thing. Nicole was one of the rudest people I've frankly dealt with in customer service. We demanded compensation and received 0, not even a response back. We advise anyone reading this to stay FAR FAR away from this kennel; unprofessional and rude and to top it off... lying to us about the state of our dog. BOYCOTT BOYCOTT BOYCOTT.

During a pressing personal emergency I had to have my standard Poodle boarded for almost six weeks…read more I wanted the best for her so I chose to board her at Manoir Kanisha. Their service was first class from the moment they picked up my dog from my family residence and took her to the Manoir Kanisha. During her boarding I had regular telephone contact with staff and received pictures confirming that she was doing great and in optimum care. I had peace of mind that she was in the right place and with the right professionals. When I needed to extend my dog's stay for a week during the holiday season, a place was made for my dog to stay at Manoir Kanisha. When my dog was finally delivered to me she was in perfect health and very affectionate. I would like to thank Johanne, Nicole and all of the staff at Manoir Kanisha. Happy New Year and Best Wishes! Anna and Jazmine :)

Brought our dog here for a trim since our usual place had cut her last time. I realize accidents…read morehappen but was upset they hadn't told us and we only noticed when we got her home. At any rate, time for a new doggie salon. They were very thorough and asked a lot of questions to get to know her before taking her for her clip. They did a really nice job, especially since it was her first clip since the beginning of winter and she was pretty shaggy. It's a nice little shop as well with plenty of great products for your canine companion. Will definitely be back.

Ma famille (y compris mon chien) et moi fréquentons cette animalerie depuis plus de 10 ans, et elle…read moreest devenue bien plus qu'un simple endroit où faire nos achats -- elle a une véritable valeur sentimentale pour nous. Depuis le premier jour, le personnel nous a accueillit avec une chaleur et une attention sincère, se souvenant toujours du nom de notre chienne et offrant des conseils personnalisés qu'on ne trouve nulle part ailleurs. Ce que j'apprécie le plus, c'est la constance : le service a toujours été exceptionnel. Que nous venions acheter de la nourriture, chercher de nouveaux jouets ou demander un conseil, nous sommes accueillis par des visages souriants qui aiment vraiment ce qu'ils font. C'est comme rendre visite à des personnes qui tiennent à nos animaux autant que nous. Cette boutique fait partie de l'histoire de notre famille depuis la naissance de notre animal, et nous n'irions nulle part ailleurs. Je recommande sincèrement ce commerce à tous ceux qui recherchent des produits de qualité, un service fiable et un endroit qui ressemble à un véritable chez-soi.

GREAT EXPERIENCE (IN A NONSTANDARD INTERACTION):…read more My daughter and I found a lost dog (small shih tzu - so cute!) roaming the streets and couldn't find its owner anywhere in sight. We brought the dog to this business - since we knew it was nearby - and they graciously accepted to take care of the dog until it's owner would (hopefully) come looking for it. They were also nice enough to take our contact info for communication/updating purposes. Within a few hours, we received a courteous email from the store informing us that the dog owner had dropped by and picked up the dog. Very nice of them to do this and I believe this informs on the kind of "dog store" they are (and the kind of dog lovers they have running the place). If our family ever owns a dog - we certainly feel comfortable with this place. Thank you!

If zero stars were an option, this is what I would leave…read more My husband took our puppy to get his nails clipped and a slight trim this past week. Although the grooming seemed fine, we noticed his eyes were extremely red. While initially concerned, we assumed he got something in it, or had a reaction to one of the grooming products used. However, over the course of two days, the redness did not improve. We took him into the vet today and they confirmed it was bruising and likely popped blood vessels, potentially from being pulled or handled improperly. Our dog is always within our care - we do not use doggy daycare, babysitters or dog walking services, so there is no other explanation than this happening while at the groomer. Our dog is a cavalier and while he is a 10 month old puppy, he is extremely well mannered, rarely aggressive or overly hyper, and not to mention has been groomed prior to this experience elsewhere and has never had an issue. It makes me sick to my stomach that an establishment can boast about such great reviews while clearly handling their clients in an abusive manner. Please, to anyone with a beloved pet, do not bring them here. It broke my heart into many pieces to see the pain caused from this experience.

Free indoor parking downtown (with purchase) and this place is welcoming, there are birds, cats,…read morebunnies, fish. All the animals are happy and the space is clean. My son loves it here! I found a few cat toys and a really nice cat carrier here. I once inquired about adopting a cat here and they were very well informed about the animals and asked me about my situation and then told me that the cat I was inquiring about wouldn't be a good fit as she needed to be an only cat. They are not all about money they definitely care about the animals!

I love animals love love them…read more This location how ever is super tiny and really messy. Had to step over store merchandise just to get in. Two women employees were talking about their love life for a long time. Everyone in the store was staring as well. Usually when you see a potential customer bent over awwwing at the cage of guinea pigs you would come up and strike up a conversation hoping to make a sale. I know more about how long she's been single then how old The baby guineas were. Love coming by to visit and look for little furry love bugs to buy. Hope next time it's better.