Very unprofessional mechanic. He was gonna charge me $400 ($700 including labour) for a part that…read moreonly costs $118. He left my car on his tow truck for a full day after taking it to his garage which could cause damage to the car. He also had unqualified teenagers working on my car or sitting inside playing with the radio. My co-worker stopped by to ask a few questions and he told me the owner was extremely rude to him. Do not go there if you need car repairs he will screw you over.

The crew at this Napa Autopro were very friendly and highly professional. Even better, when they…read morerealized my car could not be fixed till the next day (through no fault of theirs), they put me and 3 of my friends up in a very nice hotel at a discounted rate and suggested many activities and restaurants to try since we were just passing through the area. All in all, I would highly HIGHLY recommend this location if you ever need car service in the Chatham area!

Took our new to US van in to Midas as per the seller-for a very noticeable sound coming from the…read moredriver side back quarter. As soon as I walked in, the older fellow practically jumped on me and asked me if I was the one bringing it in for a sound in the back --I said yes-- and it was a dealbreaker-- if it couldn't be fixed, we were weren't taking the van. He was very animated and told me that that person (pointing to a man) and that person (pointing to someone else) both took it out and couldn't hear anything at all so YOU are going to take one of them with you and show them what it is you're talking about. He was playing big man with all the technicians in the room. I said sure-let's go-who's coming. A very nice man came with me- as soon as we were on the road, he heard it. I pulled over so that he could sit in the back and determine where it was coming from. Turns out it was a speaker that was loose and rattling. It was in between panels so it wasn't obvious to the eye. I picked up the FIXED van and told him he wasn't ever to speak to me like that again. I've never been spoken to that way- like I was a fruitloop and crazy. I won't be taking my vehicles there anymore if that how I can expect to be treated. Not ever again.

I had to get my wheels changed on my company vehicle and from past experiences with Midas in other…read morecities I was drawn to Doug and his team in Chatham. I was no disappointed. Doug was extremely professional in dealing with a frustrating fleet company that services our company vehicles and was able to get me the tires I need very quickly and once they arrived had them installed even quicker. I will definitely be going back to see the folks at Midas in Chatham for all my future needs! Thank you all

Worst car buying experience ever !!! Complete lies and disrespect as soon as i gave a deposit…read more Within 48 hours of having the car i bought from them the dashboard lit up like a christmas tree No help from dealership Weeks had passed .I had to carry on with my life and business Long behold i find out i have a meeting im chatham so thought i would drop by the dealer while i was in town to discuss the issues i have had (im from toronto) Half way to chatham, i pull off at an enroute. Only to come back to my car and discover it will not go into gear I towed the car i bought from auto motion only 2 months ago 140 kms to them Only to have the sales manager Hattam get upset with me and try to divert the issue to irrelevant matters To the point Hattam came nose to nose with me acting like he wanted to fight me I couldnt believe me eyes After i asked to back away from me, Hattam and another manager asked me to leave the dealership and refused to help me DO NOT BUY FROM HERE !!! Buyer beware

Love my new vehicle and the service dept was excellent. Had a few issues after purchase which were…read morecleared up by the manager. Definitely recommend this dealership!

Brought my van in for a full inspection, not only did they NOT do a full inspection but they fixed…read morewhat was wrong with it WITHOUT talking to me. So I got slammed with a $225 bill I was NOT expecting. I brought my van back for an oil change and a proper inspection, afterwards Frank told me to not come back because I was rude and ignorant.

If there was zero stars, these guys would've had it. I…read morebring my car there to get fixed, the guy tells me it needs a certain part for $600. I said I will bring in my own part because I can get the same for $200. He then said, forget it were not interested in doing it. Classic Sketchy Outfit...These guys give mechanics a bad name.