1. Chem Mark

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Stanton, CA

Chem Mark

3.8 (4 reviews)
Open • 7:30 am - 4:30 pm

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Chefs' Toys - 2/27/26 Looking for knife holder to secure Hubby's new Victorinox 10 inch chef knife  It's sharp AF

Chefs' Toys

(69 reviews)

$$

2/27/26 Hubby was looking for a knife sheath to protect his new chef knife.... And me lol. It is…read moresharp AF I looked through the rolling pins, needed one for making dumplings but all they had was a plastic-like roller. I'd much prefer a wooden one. Additionally, I wanted to also look into getting a better whisk, but I think I will make the wood what I have. And I knew I was gonna need a digital scale to help me through my sourdough journey now that I was gifted two sourdough starters--one from Italy and one from France (one of my clients was very giving & thoughtful). The price is range from $40-$85., whoa! Amazon has them for about $30. I will have to think about this.. Met Gonzo, yes, that's how he spelled it, a delightful & enlightened staff member who was very helpful with recommending which would be best. We could've had a whole conversation for a half a day! LoL. In the end, I decided to think about it before purchasing one (turns out later, best decision I made all day) My glass measuring cup is in storage & I find it cumbersome so I bought a lighter version (2 cup). Happy with my purchase. Hubby bought his item separately & let me roam the aisles. Highly recommend this store. Gonzo was instrumental in making me feel welcomed & appreciated to be shopping here, hence the 5 star. As I mentioned many times in the past, I greatly value customer service. It's what keeps me as a return customer

Listen to this…read more.. Chef Toys wants to charge a 30% restocking fee if a product has to be opened and taken out of the box. But if they sell you an item that THEY took out of the box and have had on display, they want you to pay full price while claiming the item is still "new." We placed an order over the weekend for about $4,000 and were told it would be ready to pick up by Monday. I got there around 12, and the order wasn't ready. Not a big deal--we waited. Then we found out that one of the items included in our order was the display fridge. We told them we wanted a brand-new fridge in a box. The employee kept stating that they "just took it out of the box," but in reality, that fridge has been sitting there on display for a long time. We asked for either a boxed fridge or a refund. The employee did not hesitate to state, "I will meet you at the front and give you your refund," without even trying to offer another alternative or find a solution. There were no customer service skills from the employees or Buster, the manager. The situation escalated pretty quickly, and Buster very rudely kept telling me to stop talking instead of trying to handle the situation professionally and understand why we were upset. We have been doing business with Chef Toys for a very long time, but today they lost a customer because of Buster and the way this situation was handled. I do want to acknowledge and thank the Director of Sales. He understood the situation and very calmly tried to find a solution. Unfortunately, by that point, it was already too late. He showed the professionalism and customer service that we should have received from the beginning. He should be hired as the manager instead.

Chem Mark - suppliesrestaurant - Updated October 2026

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