We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

I used this service for airport transportation for a group of us that went to Hawaii last month. I…read morewas in charge of arranging shuttle service to and from airport. This service was recommended to me by my son. Very professional! Nice touch of elegance to have drivers in a suit and tie. Drivers were very courteous. Interacted very well without being overchatty. Everyone in our group was pleased, so Xecutive Shuttle & Transport made me shine on my choice of service. Drivers did not make us feel uncomfortable on the road. Two real plusses: 1) Very communicative all the way, so you knew each step of the way where they were at prior to arriving for your pickup. When driver was stuck in airport circle traffic (totally out of their control), he kept updating his eta with a text to my cell phone; 2) Driver knew shortcuts to maneuver away from heavy traffic to airport, even though it was congestion time. Great logistics. I will definitely call this service again on my next travel needs! No hidden charges, no games. p.s. If they deserve it, please don't be afraid to tip them beyond minimum.

Uh oh. I clicked my bookmark as I have for 10 years, but was redirected to "Plush". Since the…read morereservation system looked exactly the same, I went for it. BUT...since my previous 5 star review was based on a no shenanigans decently priced tips-and-fees-included model I must revise my rating. Plush now has above average prices with the fees added on top. I will not give it one star because I apparently missed the statement at the bottom about adding fees later and that's my bad. But still had to cancel because the pricing is just not competitive enough anymore.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

I had the pleasure of having 2 trips with Black Diamond Executive Transport from Los Angeles to…read moreNewport Beach & from Newport to the Airport. Excellent professional chauffeur service from start to finish. The driver was professional ,punctual, courteous and safety - conscious. I felt completely comfortable and well looked after throughout the journey. The vehicle was clean and comfortable and the driving was smooth and careful. Communication was excellent, and I appreciated the day before reminder. Everything was handled efficiently and professionally. I highly recommend this service to anyone looking for a safe, reliable, professional and trustworthy chauffeur. I will be using them for all my trips in California.

Black Diamond, is our go to car service. From scheduling to pick and drop off they are top notch…read more Cars are always clean and the drivers are extremely professional. I also like the line of communication with them. Look no further if you are seeking good quality service at a fare price.

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was super friendly & kind!! He picked us up at the Westin Anaheim & dropped us off at…read moreDisneyland! Highly recommend, super luxurious car too! 10/10!

Left a voicemail yesterday looking for a quote for a ride in a month. That's a long response time…read more(about 20 hours ) with no return call makes me nervous that this place would be reliable. With all the things that can happen with Travel where you might need to speak to the vendor not having someone pick up the phone or return call Isn't good. Was hoping to try them out, but there are other options..

I cannot say enough amazing things about Rob's Rides and how appreciative I am of Rob. I needed to…read morehave a Cadillac Escalade for a Wedding and Rob went above and beyond. He was diligent in making it happen and was in constant communication with me. We will definitely be using Rob's Rides again in the near future. Thanks again Rob!!!

Prompt, transparent pricing and very easy payment via Zelle. Looking forward to the service for my…read moreson's wedding.

Best party bus service I used!…read more John took my party of 40 to a dodger game on a 100 degree day and the AC was ripping - ice cold! Very professional service. Will absolutely book again!

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

Professional, courteous, clean, and respectful. As a father of a special needs daughter, I highly…read moreappreciate this business, as he was extremely supportive and sensitive to our needs. I highly recommend White Dragon VIP Services! Thank you for your help and support.

We were in town for a girls trip/birthday weekend. Our friend hired him to take us from dinner to…read morekaraoke. He arrived early, helped us into the suv and as we were on our way, he turned on his suv's karaoke machine. There was mood lighting, a mini disco ball, & awesome song selection to get our party started. He knew we were headed to a karaoke lounge but he was also super helpful with other recommendations. We couldn't get in and he waited for us then to brought us into the next place and struck out (it was Saturday and we had no reservations). We then decided it was way more fun to have him drive us back and we could karaoke to our heart's content. He was so helpful, gracious and indeed made you feel like a VIP. Highly recommend!!