Awesome customer service and everyone was great to work with. Low interest rates! Would definitely…read morerecommend.

They have been amazing. I got quite a large loan on my car. My car was totaled out two months on to…read morethe loan and they were fantastic with the pay off.

Do not use this agent... they have no clue what they are doing! Wrote an auto policy for me and…read morethen took premium payment. Then when I cancelled they had me sign a cancellation request with a specific date of cancellation. Then, I get a notice that the policy was never properly set up and the cancellation occurred a week AFTER my official cancellation notice and I owe an additional $38.. a bunch of incompetent idiots.... Don't do business with them!!

When you still enjoy human interaction and would like a person who cares about your insurance needs…read morenot just someone who is answering a phone to collect a paycheck! Then You need to go talk to Dave or Dee at Morse Insurance in Roy. They work with multiple insurance companies to best shop your needs around to get you what you need. I have been using these guys for several years and anytime I have a question or need Dave always handles it promptly and never try's to sell or upgrade me to something I don't need or want! Until you ever have to submit a claim to your insurance and get the run around because no one at that company cares then you won't understand the importance of having someone who is looking out for you in your corner. and hey I can go sit down and talk to them face to face! Any type of insurance they can help great guys!

Wish I could leave 0 stars…read more Bordering on negligent. Was a customer for 18 years. Heiner's carried my condo insurance. Received a notice from the insurance company that my policy would not be renued. Contacted Heiner's and was told I would be notified by the agent. Nothing, contact them again, Nothing, was told my agent will call within the week. Nothing. They did nothing. Never called back, any time I called I got the runaround. Contacted another insurance company and they wrote the policy with the same company I had before. Heiner's left me hanging. I will never trust them. If you use them GOOD LUCK!

we are very happy with getting the lowest insurance saving us a ton of money thank you so much!read more

I had a very disappointing experience with Jacque Price as my insurance agent. After being involved…read morein an accident where I was not at fault, I called her office for guidance only to find out my policy had been non-renewed over a week earlier without any phone call, email, or warning. What's worse is that I had spoken with her shortly before my policy ended, and she never mentioned the non-renewal at all. I also feel like I was poorly advised regarding claims that were supposedly "not a big deal" and later ended up affecting my insurability. An insurance agent should properly guide and inform their clients, especially when coverage is at risk. Instead, I was left completely blindsided.

Jacque is a great agent. When my son was in an accident she was very helpful in getting things…read morehandled quickly and efficiently. She has also helped us find ways to save on our insurance. We are very appreciative.

It's always a positive experience at SSFCU! The employees have been very helpful in explaining the…read moreprocess of my accounts!

Doug Wood has been my insurance agent for the past twenty plus years. He and his staff have been…read moreamazing to work with. They always answer the phone and point me in the right direction to get any of my claims taken care of quickly. I always have felt well cared for by his office. I have recommended many friends and family to them and will continue to do so.

Switched insurance companies after 5 years to State Farm. Had my garage broken into over the summer…read moreand filed a claim. Not one point of contact from Doug Wood on my issue. I never felt like he was ever actually my agent as I did everything through State Farm directly. The claim was filed quick and efficiently through State Farm. And the 9 months being insured under State Farm the only communication I ever received from Doug was a notice I was being dropped the first of the new year. State Farm as a company was nice to work with. Doug as an agent was an absolutely unpleasant experience.

Ben is one of those rare individuals that approaches his business with thoughtfulness and love. He…read moregenuinely cares and tries to help people get into nice homes. He is also great to speak with and extremely positive! Ben helped us in getting a loan on a home in Utah. The deal eventually fell through because of a problem with the house. Our loan, however, was ready to go and we had a competitive interest rate. Once we find our dream home, I'll reach out to Ben again! Thank you Ben for you kindness and help. Diana and I really appreciate you:)

Ben was recommended by our realtor and I'm so glad we went with his service. Our experience was…read moregreat because: (1) Ben was there for us and super responsive throughout the process, from showing up to look at multiple houses with us to calling sellers agents to advocate for us to taking care of all the mortgage paperwork and being patient to explain the details to this newbie. And he had all the processes and paperwork set up efficiently and digitally so there weren't any hitches. (2) Being a first-time homebuyer made me feel very vulnerable generally, so I especially appreciated feeling like I could rely on Ben -- that he was honest and capable and would know what to do when and lead us through the process and get things done the right way the first time and for our benefit. (3) Trust was rewarded when everything went well with the loan. We got what other people tell us is a great interest rate and impressively low closing costs, and that despite there being some atypical aspects to our situation. And it all got done in just 18 days from offer to settlement. I'm very pleased and thankful.

I have utilized USA Cash Services when I have needed them for about 2 years. The Roy location as…read morewell as the corporate location is super nice, friendly, helpful, and they save me!