I took a check in that was made out to me to be cashed and the "women" there claim the check was…read morefake and wouldn't give it back to me.

Came here to get some money changed. The place looks sketchy from the outside, but it's straight…read moreup legit. They charge a $3 transaction fee on top of their mediocre exchange rate, but this is reasonable when you need money in a pinch. Staff were very fast, and I was out within 3 minutes. They do offer other services such as faxing, but I didn't use those. This place beats out the American Express place down the street hands down.

Kevyn the manager was really helpful and had excellent customer service that was unmatched!read more

The employees in this store were so helpful and friendly. Tonia helped from my initial phone call…read moreall the way to signing of the documents. The store manager, Kevyn was so personable and genuine. Teneshia had the brightest smile and the friendliest disposition. They were all very knowledgeable about their products and was able to make the process so smooth

Falsification acts: Important information regarding Netcredit. ***…read moreDo not place your trust in this company. I am a 64-year-old entrepreneur with multiple business ventures and a degree in business and engineering. I always conduct thorough research before engaging with any company. I strongly advise you against doing any business with Net Credit. They employ various fraudulent methods to overcharge you and frequently change their contacts and policies to exploit you. If you have a loan with them, consider switching to a reputable loan company before it's too late. Numerous complaints have been lodged against them with the BBB and government protection agencies, which you can verify online. Please be cautious about where you place your credit; even a small mistake can significantly damage your credit in the long run. Do not allow these types of thieves to continue operating. Thank you (AG)

The website does not work to collect a payment. At the bottom of the page to submit a payment, it…read morehas "cancel" then the next line down is "submit a payment. It won't let you fill in the payment, just only hits the cancel button. So I have called in every payment from the beginning. I told the original rep that I needed my pay date to be on the 5th of the month. I also said I didn't want it on autopay. She said no problem. The next month (5th) when I log into see by balance, it says it's overdue and has a late fee. I call about that, rep says she fixed it. The following month, same thing. Rep says she fixed it. Last month I called in my payment on the 5th, I verified it all again with her. I made the online payment, then the next day, it auto deducted the payment anyway. I had to contact an attorney and threaten them for refunding the double payment. That took 10 days!! I needed that money for other things! Today I logged into my account, and it shows the payment as late, with a late fee. Says it was supposed to be paid mid-month last month. I called and the rep said that because I switched from bi-weekly it wouldn't take effect until the next billing cycle. I never signed up for bi-weekly!! None of the other months showed bi-weekly.

Had to handle a returned check situation. Karina Reyes handled it with courtesy and utmost…read moreprofessionalism. What an asset she is to PLS!

From the owner: Chicago-based PLS Financial Services, Inc., manages more than 350 financial service centers in…read moreAlabama, Arizona, California, Illinois, Indiana, Mississippi, New York, Texas and Wisconsin, with more than 3,000 employees.

America and yes that is her name in the customer service department was excellent, she is very…read morepatient as I am 63 and she walked me through so I could pay online. Very informative, and asset to the company, really made a difference.I love when pleasant respectful reps go on and beyond. Thank You America You Rock Monica Munevar 407709-3209

If you are financing something and get approved for Great American Finance... Run away…read more I was on schedule to paying my loan within the promotional period but I had made one error and the promotion was off, no exceptions. I had direct payment every 15th, however earlier in the month I reported my card stolen and had a new card. I forgot to change my auto pay and on the 15th of the month I got a message that my card got declined. Automatically I went in the website and updated my card on file to make my payment on time (see attached picture). I got a message that my payment was successful and that I was scheduling a payment on every 15 starting 11/15... Wrong! It did not take a payment for the current month but instead scheduling a payment for the next month (very diseptive). I get a call 10 days after my due date that my promotional period had expired due to missed payment. I was so confused and asked him that I was positive that I had made a payment. As I check my bank account I was never charged. I asked to speak with a supervisor to reinstate my promotional period, because clearly the intent was there that I was trying to make a payment, but they rejected my request. This company is very deceptive and will make it hard for you to make your payment on time in order to decline your promotional period and make profit of their high interest loan. Please look at your options, when you are at a furniture store, you do not have to go with the Banks they offer you, you can say you will go to your bank to pay for the remainder (you will get a better deal).

Friendly and professional people to do business with. Made my loan experience/process simple and…read morefast. The low interest rate on the loans here beats the competitors at the payday loans, by a long shot.

District Manager Dominique is professional, efficient and very kind to provide me with a loan. She…read moreis very detailed with following company policy and even went out of her way to make calls for me.. .in order to qualify me for a loan.. . by reviewing all my documents and to verify information provided to her. Also, she has done a great job with training new hire Sam. He' s very professional, helpful and pleasant. Keep up the good work Illinois Lending Corporation Team on Washington Blvd, Chicago, IL. Thank you!

What a painless experience! I went online to trade in dollars for peso and scheduled an…read moreappointment on a Friday. On Saturday I got an email stating that my money was ready for pick-up. This location is situated in the mall area of the Shops of North Bridge. There is parking in the 516 N Rush parking facility. Access to the currency exchange is just outside of Nordstrom, across from the Jellycat plushy store. You can access Nordstrom from the parking facility. You have to take the escalator to the top, then go through the store to the mall. The currency exchange itself is a small enclosed area. The young woman, Tricha, who took care of me and The Queen was super nice and very careful when it came to counting out our money. She was great. She explained the exchange rate and carefully told us how much we had requested in pesos and counted it out in a slow manner so we could see each bill being counted out. She also explained the process for us to return any money not spent in Mexico to get back dollars. The exchange rates and service were very good and this will be my go to for exchanging dollars to foreign currency.

This currency exchange is great. It feels secure, and is in the midst of a well lit, high-end mall…read moreon Michigan Avenue. Yesterday I exchanged back in my leftover Swiss francs from vacation into dollars, and Nicole Macklin was wonderful in helping me. This currency exchange is now my go-to choice for Euros, Pounds, Swiss Francs.,.any foreign currency. It's super convienient, and surrounded by other fun stores. I highly recommend CXI!