I like this bank! All employees are very pleasant and helpful! It is also very convenient for me to…read morecome in and take care of my business at this branch! Thanks again! See you soon

Sherman Oaks office only lists an 800 number. One Cannot make an appointment with a notary by this…read morenumber. the other branchs do not have enough personnel to answer calls so your call goes directly to the 800 number. TERRIBLE

Bad place to take credit the worst place that may exist in California charge triple or more…read moreinterest, and if one day is late for any inconvenience they charge interest on interest and the people who work there have no professional ethics at all. They deactivate matters with a late payment I do not recommend this place to anyone be careful.

Do not get a loan form this place it is the worst they always call saying you didn't make the…read morepayment and they have already taken the money from your account. BAD SERVICE!!!!

1 Star 03/23/26 around 430pm…read more This Bank of America location is a complete waste of time. Tried to cash a check over $4,000 as if I'm cashing a million --FROM a Bank of America account--and somehow they "can't do it." Make it make sense. Instead of explaining anything properly, they just kept giving excuses and passing me around. The teller (Jennifer) seemed unsure of everything and couldn't give a straight answer. Then the supervisor, Liana Chobanyan, stepped in and was zero help. It was very clear they were more focused on closing soon than actually doing their job. I even offered to open an account on the spot just to get this handled--still got told to "make an appointment." At a BANK. During business hours. While I'm already standing there. So basically: They won't cash their own check They won't help you open an account And they definitely won't care If you value your time, go literally anywhere else. And regardless I'm still within the bussiness hours. I was there 30 minutes before closing next time they should put a policy that they are useless and helpless if it's 430pm.. I WANT THAT IN WRITING. RIDICULOUS LOUSY EXCUSES!!!

Great location 1/2 block from my home…read moreLove it Fast service Clean environment All goes well there

I began working with Steve Barnett of The Valley Business Broker in early 2023, and from day one he…read moredemonstrated a deep understanding of both the automotive industry and the financial side of selling a business. Steve carefully reviewed my books, prepared a clear valuation, and guided me through the listing and marketing process. Due to personal circumstances, my business was listed more than once, and each time Steve stayed patient, professional, and fully engaged. His expertise, persistence, and strong communication skills helped carry the transaction through to a successful full-price closing. Steve stayed in constant contact and handled every step with professionalism. I couldn't have asked for a better business broker -- and he's a great guy to work with as well

I recently contacted Steve regarding a business for sale that he was representing, which I was…read moreinterested in. Steve was extremely knowledgeable about this business, its industry, and the current market conditions. Steve provided me with practical and insightful advice specific to my unique situation and interests. I came away from our conversation with new information and perspective that gave me clarity and confidence in my next steps. Steve is someone I would love to do business with someday!

Disorganized. I eventually had a young man "help" me. I asked him to please call customer service…read moreto verify as a general question if what he was telling me was correct. His response was, and "I can't pretend to be you." Wow!

Very unprofessional and non caring attitude towards customers who are not Armenian. You can tell…read morethe difference in how they treat others. It's as if they are doing you a favor by taking your money. Complete lack of understanding on what customer service is really all about.

Excellent branch! I love coming here and appreciate the employees…read more I have various products from this bank and have been using them exclusively since December 2010.

If i could give them 0 stars I would! This branch should be ashamed of themselves! Employees are…read morehighly uneducated & brainless... I stood in line to get to the teller when I did get to one I let the lady know that I am taking all my moneys out & taking it somewhere else. When all was set and done I walked away from the counter while waiting 4 an agent to take me inside an office to make that happen... Well.. the same agent from the back of the counter yelled out " Mam you want to take out$10,000... Right...? I was livid,.. She announced that in front of ppl that were standing in line... People kill for money when they know how much you have on you... Stupid sees or in this case doesn't.. Stupid does... When I, finally, got to the inside of an office, no apologies, no nothing... No asking me why I terminated my business with them, the manager was just as stupid or maybe ignorant, maybe both! But, if, you know what's best for you... Either take your money out of there or don't bank there at all! Figuratively speaking you m8ght get stucked or worse yet killed! If you get my drift... Just stay away from this branch, they think nothing of you! They are too comfortable to care...

Great bank always comes through and I've never had an issue. Always a quick in and out even on…read morefridays.

I happened to be in the area when I noticed this Chase location. Since I only used the ATM, which…read morewas outside on Weddington, I don't have much to say. It was great to see a security guard outside and I loved how the double doors opened automatically for people entering and exiting the building.

I recently visited this branch to open a business account, and I was fortunate to be assisted by…read moreRipsime Margaryan. She was exceptionally professional, patient, and friendly throughout the entire process. She took the time to explain every detail clearly and made everything incredibly easy and stress-free. Her positive attitude and genuine willingness to help truly stood out. It's rare to meet someone who combines professionalism with such kindness and attention to detail. Thank you for the outstanding service -- you made my experience excellent. This branch is very lucky to have someone like her on the team.

There are so many issues with this branch that would be easy to fix, but they never do, which…read moresuggests that they don't care. Why is there no ATM INSIDE the branch, i.e. in a safe place where it's hard to place a skimmer and you don't feel you need to have someone watch behind while you use the ATM...? Why don't the redesign the parking lot so it's not so challenging to get in & out without risking running into someone else? Why-oh-why does no one tell whoever it is who REEKS of cheap cologne or aftershave to lighten up? It is so overwhelming that I can smell it through a mask and it is ALWAYS there.

Sat in the lobby for 15 minutes with one banker completely unoccupied and refusing to make eye…read morecontact. One of the managers walked by me twice and didn't say anything. Not so much as a "Hello" or "Good morning." Zero acknowledgement of a customer sitting in the lobby. Bank was fairly empty except for sporadic customers doing teller transactions. No one in the fifteen minutes I sat there asked if they could help me, three of them made direct eye contact and didn't bother to say anything. A gentleman came in and within minutes the manager walked over and said "I can help you over here." Still not acknowledging me or the simple fact I was there before him and waited fifteen minutes. I was so in shock I walked out. To be completely dismissed and disregarded. Outside of the abismal and sheer non existent customer service. I think what makes me sad, is that every single person working this morning was a POC and a woman. As someone who belongs to both of those classifications I truly can't understand the lack of respect and acknowledgment. Was trying to move my business banking to Wells Fargo but this branch left such a bad taste in my mouth I can't see myself ever walking into a Wells Fargo again. For anything. Staying with Chase.

Worst Bank ever ...it seems that no one knows what they are doing ...cashier only chit chat with…read moreeach other instead of helping customers ...NO CUSTOMER SERVICE at all I would not trust them with my money