Everthing runs so smooth at this branch. You are first welcomed with genuine smiles and…read moreacknowledgement from security. You are then blessed to meet an employee like like Samantha Barajas. She is the the most patient, thorough and kind financial service rep. I've ever encountered. She walked me thorough every meticulous step, making sure I was well informed and comfortable with the process. I look forward to banking with CCU and referring others to do the same.

Hi, my name is Joseph ledesma. California credit union has been my old time favorite to go in…read morethere. I go there every Friday. They all know me by name. Clerks like Jose and Adem are always pleasant to speak to. I alwaya see big smiles when I walk in! They're very professional and courteous. Whenever I have questions or concerns, they're always willing to help! You guys are the best! Sincerely Joseph E. Ledesma

Clearpath has been my bank, my only bank for a very long time…read more Their services has been very helpful to my financial needs. One of the main qualities is their excellent customer service, specially in person; I want to give a compliment to your employee Lucine Asatorian, she is always very sweet and knowledgeable and she takes the time to explain any information in regards to bank updates. Great customer service is hard to find nowadays! I really appreciate her hard work. Thank you, A.K.

BEWARE! ATM STOLE $100! DO NOT TRUST THIS CREDIT UNION Their…read moreATM stole $100 from me and their management team at this branch could care less about it. This branch and the company at large has made zero efforts to refund my money, even though they have video evidence that my money went in, did not get deposited and then never gave me my money back. I would NEVER TRUST or do business with this Credit Union ever again.

I owe Robert and the team at Ume immense gratitude for how they treated me and help me in a dire…read moresituation. Robert saw my financial situation, and really heard me when I explained what was going on, and took a chance on me to help me--without even being a member yet. Robert showed me that Ume is truly a Credit Union that puts people first, and does all they can to help. Unfortunately for my other bank (who refused to help me even after 15 years of business with them) I'm currently headed over to close out my accounts and transfer my business to Ume for the foreseeable future. Thanks again to Robert and Ume for all you've done!!

Love this bank ! Thank you, Grigor for always being so kind and helpful . He provides the best…read morecustomer service and is always quick to assist whenever I have an issue . I truly appreciate his professionalism and dedication. Highly recommend this bank.

Been banking with Gain since I got my first bank account. Edna is super helpful in getting an issue…read moreof mine finally solved! She was super efficient and went above and beyond in helping me further, even after my initial issue was resolved, to make sure I had no hiccups with what I was trying to accomplish. Great experience!

Kato provided exceptional support with my transaction. He took the time to explain what was going…read moreon with my account and even helped me get into my online banking. Truly went above and beyond. I'm glad to be back banking with Gain !

This is a long time waiting but I have nothing but amazing things to say about Logix Federal Credit…read moreUnion! I became a member in 2014 not knowing what a credit union was but was always interested by the little robot and the color scheme of the original corporate office. I remember getting all the information that helped persuade to open a membership. They assisted me with a credit card and then a personal loan to help me be debt free from past credit card uses! As of now, I'm close to paying off my debt and feel that Logix FCU gave me the chance to make that a reality! It's also great to say that every logix location I have had the pleasure of going to have all been great service all around! I know I will have a life long relationship with logix as I will also open an UTMA account for my nephew to help save for his future! I know Logix FCU will help the next generation just like they assisted me all these years! Heck! Their great service and chill atmosphere also got me interested in completing my banking and finance degree which now I work for a Credit Union! lol Your biggest fan! -Grigor

With this bank for over 5yrs; Applied for HELOC for a second time. We were told it would be a two…read moreweek process and actually took over a month. Request for redundant paperwork is frustrating and time wasting. Their online banking app is a joke; it won't allow you to transfer to an outside account. The final step never completes the process. They do not have a 24hr phone customer service line. Their banking hours are limited and accessing your money through their app is impossible. I guess you get what you pay for. So if saving a half percent on interest is worth it to you then get ready to hoop jump throughout your banking experience.

They should be shut down immediately. The worst banking experience of my entire life. The tellers…read moreand bankers are rude, racist, lazy, and so useless and unhelpful that you'd think it was their job to make things harder for the people coming in. I walked in, no one at any of the desks. No one greeting me. I have to literally walk around the bank and chase the one person who was forced to assist me. She then disappears, I'm asking other people where she is and they are just completely dismissive and rude. And for all this, the problem I'm trying to solve doesn't even remotely get solved. Literally everyone in here needs to be fired and corporate needs to shut them down. I'll try my best to make it happen because this is unacceptable.

WORST CUSTOMER SERVICE EVER…read more After standing there for several minutes with no employee in sight, someone finally walked out and told me they were too busy to answer my question. I will NEVER come to this location again. Take your business elsewhere! Rude discriminatory staff!

This is a decent branch location. Inside the Ralph's store, the hours here are better than any…read moreother. Open until 7pm week days and 6pm on Saturdays. That's great. They have three regular teller windows and if there's a line, all three windows will be open. What a joy! That alone makes the customer service better than any other nearby location.

Open late. Branch like services. Gets the job done…read more I went last min after work to make a wire transfer. At first the employee right away just said "well you know it's not going to go through until tomorrow" in which I replied that I was warned over the phone already and that's fine. Then when he helped me he still hadn't introduced him, explained the process, so I asked if it had been a long day and called him out on not evening saying hi. He broke his mood into something more pleasant and apologized. We got the job done. He finally built rapport and ensured me the wire would process first thing in the morning.

Love the location very close to home and the service is excellent there always able to help totally…read morerecommend

Friendly. Clean and Professional. They offer their help right away. No waiting in line. I needed…read moretheir help and they were quick to help me.

My favorite credit union. Always quick access in and out. Customer service is superb and they have…read moregreat interest rate deals on CD's, home loans, etc. Parking can be a little difficult at times but you can find a park. The best part is that they have a restroom for customers which gives them very high ratings :)

To everyone who is thinking of getting an autoload through this credit union. Just so you know ,…read morethey are crooks. You loan amount will automatically increased without you notice. They claim that they cannot reach you about your car insurance, they will add their insurance protection crap to your loan. You will have to end up either pay for it or you have to try the way to fight for it. I don't time to fight this fraudulent charge, I am looking for an attorney and sue them for their unethical practices: Loan Advance Insurance CPI Insurance USED AUTO INDIRECT , Amount:-$5,527.00