New to town and they saw me the same day I called on an emergency basis. My 9 year old mini poodle…read morewas having diarrhea (first time in the two years after we rescued her) and several days of standard home remedies were not making any improvement. The point is, they were responsive, caring, efficient and the treatment was effective.

I had to euthanize my twenty-year-old cat, Jasper, last week. Dr. Andreen did a phenomenal job…read moreeasing my fears. Her compassion, caring, and love for my cat was beyond anything I have experienced in end of life for my fifteen animals. This made a difficult time easier. The cat comfort room with bird music, soft lighting, and couch was absolutely the best setting I could have imagined. What a lovely experience in a difficult time. Outstanding.

New to the area with a shaggy mini-poodle in need of grooming. Found Wags & Purrs based on Yelp…read morereviews. Very pleased with the process of making the appointment (they really do call you back when you leave a message), the comfortable atmosphere for my dog, and the results. Emily saved the day. First time it's a bit hard to find, but worth the drive.

Emily and her team are ALWAYS caring and awesome. Highly recommended for your dog or cat.read more

My mini Aussie Doodle just got the absolute Worst hair cut…read moreever. He looks like he was groomed with a weed wacker. The hair on his head is no less than 5 different lengths. I told her I did not want his ears blunt cut the are 3 different lengths. My groomer was Cassandra. Beware.

Caring staff. Explained everything. Our dog was in desperate need of a bath and Julia delivered…read more Clean. Right next door to a great laundromat so we got a twofer done. Would definitely come back if we are in the area again. Cost was reasonable, $40 for bath and nails for our Basset Hound. They even provided an emergency poop bag. They have recently moved to a new location in the D&W plaza at 1139 N US Hwy 31. Very convenient to our campsite at the KOA.

I first started bringing my cat here, was never disappointed. Then i brought my 14 year old boxer…read moreto be put down and they were so sincere, respectful and downright extraordinary. A few days after she was put down i got a card in the mail that they all signed, it really meant a lot. Today, i dropped off my new puppy to be fixed, i was very worrisome but they called me right when the surgery was done to let me know how she was and THEN they texted me photos of them cuddling her and saying she's receiving lots of love. My expectations were beyond met Thank you for everything

Always treated kindly. Over the years anytime I urgently needed to get my pet in they worked me in…read moretimely. All the vets are great but especially love Dr. Kara Henning.

We brought in our dog while on a trip from SC. They contacted our SC vet to get her history, then…read morerecommended a new medication for her. The vet took a few minutes out to go do some research and came back with a plan for Lexie. She was careful to explain that she didn't want to override our vet's treatment for Lexie, and provided us with printed info on the new med that we could take back for a discussion with our SC vet. The entire staff was kind, friendly, and efficient. Altogether we spent an hour with the doc and our bill was surprisingly low. Everyone seemed very knowledgeable and professional. They took great care of us and it was obvious that they care about animals.

We had only taken our dog to this Clinic once at the beginning of the season as we knew our dog was…read moreold, and might need some help during this past summer. Unfortunately, we needed to return at then end of the summer as our dog suddenly took a sharp turn towards the worse. Options were presented to us with grace, empathy and detail. Every person who came in contact with us at the clinic was caring for us and our dog. We needed to put our dog to rest and as everyone knows this is a difficult choice and of the utmost grief. However every step of the way, the empathy, professionalism and compassion of this staff was always present. it was as though they were part of our dogs family throughout her life, and they were going through the same grief and pain. Thank you to everyone at the clinic. You are all special people, and I would recommend anyone to this clinic as they truly care about you and your pet.

Decided to check the place out since they advertised having supplies. Turns out they just had a few…read moreitems on the shelf. The place reeked of cigarette smoke. Walked out. I wouldn't want my clean dog to come home smelling like an ashtray.

I have used Animal House several times in the past 2 years. As they say: "never judge a book by…read moreits cover". After using several other pet grooming establishments (4) in the area including Petoskey, this groomer is by far the best that I have found. They know how to cut and groom a dog. He NEVER comes home smelling like an ashtray as one reviewer noted. I might add that I do not have an easy dog to groom, a black curly haired golden doodle, and they do a beautiful job!!

Thank You Carrie for your beautiful grooming of our Willie Boy James. I was so happy to see him, I…read morefailed to share with you how cute he looks & what a great job you did...even though he kept "planking" Hope to see you next summer!!!

We had an excellent experience using Bay Area when we were visiting the area for 4 days and needed…read morea kennel for our Irish Setter. Everyone was super friendly, helpful, and the place is well-designed and very clean.

This is a first professional services review for me - normally I brutally crucified dining spots…read more Beth & Erin I regard you both as "Saints in Scrubs"! My wife Linda brought our beloved BOMBAY (19.5yrs) to you gals 3 times a week from EJ in mid August for hydration. Your TLC with our beautiful silver back Bombay is so appreciated. He is back down state with us, but know in your hearts, in his own way, he loves you both. The photo is about 3 years old but you can see that 'confident swagger' in his eyes. Warmest regards, George

terrible customer service. No one answered the phone over multiple days nor returned messages…read more Tried to walk in and was treated rudely there as well. Refused to offer suggestions for additional help and instead told me to call my own vet. won't be going back.