Asked what all records I needed and they said I need kept vaccine but left off stool sample even…read morethough I sent proof of parasite and wormer giving monthly. Being made to scramble because of their lack of communication.

We needed to find a place for Clancy to stay for a week while we attended our son's wedding in New…read moreJersey. Indian River Pet Resort was recommended by our vet. We took him to doggy day care there once a week for the duration of the summer to prepare him to be away from home, as he had never stayed away before. Between our vet and the staff at IRPR all of the preliminaries were taken care of; vaccinations, tests, etc. Clancy fell in love with the staff immediately, quite honestly so did I. They loved him and welcomed him so well. And before long he loved his visits there. When we left for the week, I was still a little concerned about how he would react to an entire week. Everything went off without a hitch. I called a couple of times while we were on the road, and those calls were not only well received, they were encouraging as we travelled so far away from him. When we picked him up he was happy and seemed to be well acclimated. They took such good care of him. After getting him home, there was no depression, no being angry with us. The transition was seamless. The next time Clancy has to stay away from home, we will definitely take him to Indian River Pet Resort. Thank you all for loving our boy while we were away. Candy Ison

Decided to check the place out since they advertised having supplies. Turns out they just had a few…read moreitems on the shelf. The place reeked of cigarette smoke. Walked out. I wouldn't want my clean dog to come home smelling like an ashtray.

I have used Animal House several times in the past 2 years. As they say: "never judge a book by…read moreits cover". After using several other pet grooming establishments (4) in the area including Petoskey, this groomer is by far the best that I have found. They know how to cut and groom a dog. He NEVER comes home smelling like an ashtray as one reviewer noted. I might add that I do not have an easy dog to groom, a black curly haired golden doodle, and they do a beautiful job!!

Jenn is a very childish immature person banned me from humane society where I used to tip very well…read moreand never had a problem. She is incompetent never emailed me my dogs medical records , just because I did not want to be overcharged for heartworm pills , has no clue how to talk to customers. I understand it's hard finding people to work , but surely she can't be hard to replace . I have filed a complaint with licensing board . What a gem Jen is!

They're really nice and care deeply about the anime they shelter. You can also come in and visit…read morethe animals! Usually the staff send you to the kitten room because the little cats could use some time socializing with humans to make the adoption shelter to home process go more smoothly with whoever decides to adopt one.

I bring my 2 dogs here every time I have to leave town. They treat my dogs very well and I feel…read morevery comfortable leaving them there.

Available with short notice. Doggo had fun. They took pics and sent them over. Reasonably priced.read more

We like the new layout of store. Actually a much cleaner location too. I got dog toothbrush paste…read moreand a new gentle lead and it was fair price. Friendly workers too

Fifi LOVES MacGregor's Pet Pantry! She hadn't been there in 6 months, and when we drove up this…read moresummer, she leapt out of the car and strained at her leash to go in. Fifi is very clever. There are a lot of lovely pet stores near our house in Los Angeles, but none of them has the selection and range of MacGregor's. They have the best curated food assortment I've found anywhere from LA to NY, and the wonderful family staff is terrifically knowledgable about what they carry -- so if you tell them what your dog is eating, they can recommend something even better. (They don't carry California Natural, for example, which frankly Fifi hated, but they recommended Fromm's, which Fifi loves and is thriving on and is the same price.) They've also got a really nice selection of toys, more imaginative and adorable than anyplace else I've been. I bought Fifi a squeaky bottle of Cabernet. MacGregor's is my favorite, from coast to coast. It's worth a trek to see it, just for the selection.

Always treated kindly. Over the years anytime I urgently needed to get my pet in they worked me in…read moretimely. All the vets are great but especially love Dr. Kara Henning.

I first started bringing my cat here, was never disappointed. Then i brought my 14 year old boxer…read moreto be put down and they were so sincere, respectful and downright extraordinary. A few days after she was put down i got a card in the mail that they all signed, it really meant a lot. Today, i dropped off my new puppy to be fixed, i was very worrisome but they called me right when the surgery was done to let me know how she was and THEN they texted me photos of them cuddling her and saying she's receiving lots of love. My expectations were beyond met Thank you for everything

We brought in our dog while on a trip from SC. They contacted our SC vet to get her history, then…read morerecommended a new medication for her. The vet took a few minutes out to go do some research and came back with a plan for Lexie. She was careful to explain that she didn't want to override our vet's treatment for Lexie, and provided us with printed info on the new med that we could take back for a discussion with our SC vet. The entire staff was kind, friendly, and efficient. Altogether we spent an hour with the doc and our bill was surprisingly low. Everyone seemed very knowledgeable and professional. They took great care of us and it was obvious that they care about animals.

We had only taken our dog to this Clinic once at the beginning of the season as we knew our dog was…read moreold, and might need some help during this past summer. Unfortunately, we needed to return at then end of the summer as our dog suddenly took a sharp turn towards the worse. Options were presented to us with grace, empathy and detail. Every person who came in contact with us at the clinic was caring for us and our dog. We needed to put our dog to rest and as everyone knows this is a difficult choice and of the utmost grief. However every step of the way, the empathy, professionalism and compassion of this staff was always present. it was as though they were part of our dogs family throughout her life, and they were going through the same grief and pain. Thank you to everyone at the clinic. You are all special people, and I would recommend anyone to this clinic as they truly care about you and your pet.

Visiting Mackinaw City and traveling with our 1yo puppy who needed basic anal gland expression…read more Called and got it the same day. Dr Nelson saw him and showed me how to do this myself in the future, if I want to try. Everyone in the office was very nice. I'd be happy to use them again if the need arises.

Great veterinarian care. Friendly and educated staff and Dr. Very Clean. I would highly…read morerecommend this place