The girlfriend used this company and when she had to cancel a hotel they charged her a $35 cancellation fee and then charged yet ANOTHER $35 fee for making the change. They did not communicate this to her and refused to refund the charges.
Further research shows the company apparently has no valid business address (that I can find) making Better Business Bureau complaints useless.
Avoid this company at ALL costs. They are fly by night and definitely use the hidden charge approach to ripoff their clients.
If anyone can find a valid business address for them, please send to me so we can file a BBB complaint. read more