I just had my braces removed today. Unusually, I was assigned an assistant who removed them who had…read morea terrible habit of interrupting me whenever I tried asking whether I should keep on my permanent retainer, which did not sit well with me. It could have either been because she did not want to undo the work she just did of putting it on, because she might have been late for her lunch break, or both... ...Other than that, both Dr. LaRoia and his staff are pure professionals. They're skilled, attentive, considerate, and pleasant to be around. There's also so many beautiful people there. With my now wearing a retainer, I'm only saddened that I have so few excuses left to visit them.

I was debating between two different places to get adult braces and I'm SO glad I chose Oakbrook…read moreOrthodontics! From the moment I went in for my consultation they made me feel welcome. They were very informative in the type of treatment available for me and answered all of my 101 questions! I loved that they weren't pushy like other places. Every visit was pleasant and I don't have a single complaint! My braces were taken off ahead of schedule which I was so happy about. My only wish is that I would've found Oakbrook Orthodontics sooner! Dr. Neal and his team are very friendly and great at what they do. So thankful for them:)

We are in Lombard visiting family for Thanksgiving. We lived in Elmhurst, but are now in West…read moreTexas. My husband had a crown crack and fall off on one of his front teeth on Monday evening around 6pm. We called this practice hoping to get a temporary crown placed until we could get back to our dentist in TX. We were able to secure an appointment for Tuesday at 2pm. The practice staff were all amazing! The temporary crown blends well with the other front teeth! We definitely recommend them and will use them again should the need arise!

Called the office to check pricing for a procedure, gave them the exact D-codes and my insurance…read moredetails. Natalie wouldn't give me any kind of estimate unless I booked an appointment and showed up in person. Absolutely ridiculous. All she'd say was something vague about a "rough copay estimate" w I understand if the treatment or procedure changes after I came in - which I acknowledged, but to flat out refuse to share any cost details is plain unethical!

Dr. Clark is a wonderful man to work with during my orthodontist treatment. As an older adult…read moreover 50, my teeth were severely crooked and now they are perfectly straight. He also treated my son as a child 20yrs ago with same kind, open and thoughtful manner. I highly recommend Dr. Clark abd his team.

I can't same enough good things about Dr. Clark and his staff…read more Dr. Clark is very knowledgeable, caring, and professional with his patients. He takes his time to really talk to you and answer any questions you have. His staff is amazing. Very friendly. And the office is clean and bright. I would highly recommend Clark Orthodontics to anyone!

As a 30 year old with braces they have been encouraging and make me feel proud of making the choice…read moreto get treatment. I am happy with my choice to get braces and my choice to have my treatment done by Dr. Radu! Looking forward to having the braces off, but I will truly miss them and all their hard work!

Just got my braces taken off, amazing experience being with Dr. Radu and Dr. Red. Always willing to…read morehelp and make me feel comfortable. Thanks for all the amazing work done to my teeth!! Never thought my teeth would look this nice! Everybody was so friendly and willing to help in every possible way!!!

I have been going to this office since 2007. I have had…read morevisits with both Dr. Michael and Dr. Vince and have been completely satisfied each time. They both truly know how to communicate with patients and have thoughtful and patient responses to any questions you may have. Their office is the nicest I have ever seen and is completely up to date. Their hygienists and assistants are also very professional and help to educate you on dental health. This dentist office is all around top notch.

I have been going here for 10+ years. The doctors and dental assistants are wonderful, always kind…read moreand attentive while providing quality care. Unfortunately I will be leaving the practice after all these years because of the women at the front desk. I had 4 visits within one month. At 2 of the visits I was told they would be billed to insurance and I would receive an invoice for anything not covered. At the other 2 visits I was told I needed to pay upfront and would get a refund for whatever insurance covered. I was getting whiplash from all this back and forth, unable to predict if I would need to pay upfront or if it would be billed to insurance. After receiving an explanation of benefits from insurance I called the office to discuss my overpayment. I was told they had not received the insurance checks yet and would put a note in my chart to call me once they were received. I never got a phone call. I ultimately followed up and was told the checks were received and I had a $900+ "credit" on my account and they could write me a refund check if I wanted. When questioned on the practice of making ONLY delta dental patients pay upfront and only at some visits the women became quite defensive and rude. All she kept saying is "this is the way the doctor wants it done". Well if that's the case why isn't it followed at every visit? Had I not followed up would a refund check have been written or would I have just had this credit sitting in my account there? This seems like double dipping, keeping the money I paid out of pocket, while also keeping the check from insurance and just having a credit sit in my account. Something just doesn't seem right about this. In today's economy when every penny counts I can't be going to an office when I don't know if I'm going to have to pay hundreds or even thousands of dollars upfront and if they will actually refund me once insurance pays or if they will just keep a credit in my account. I'll be finding a practice that has followed their previous practice of billing insurance and sending an invoice for what wasn't covered. The longest it took insurance to write a check to the dentist in all of these visits was 8 business days. So the woman's explanation of "it's taking insurance too long to pay, that's why delta dental patients have to pay up front" doesn't make sense.

My wife and I took my son to Advanced Orthodontic Specialists after a poor experience at another…read moreOrthodontic office. We contacted Sarah, the Director of Operations, and were able to secure an appointment within days. Sarah truly gave a great first impression of the organization. We arrived for our 5pm appointment at 4:50pm and immediately greeted by Mary who led us back. Mary took our son for imaging and came back and have a comprehensive explanation between treatment options. Mary is a true professional who is kind and caring. Dr. Bicknell then came into the consultation room and went through our sons images with us. Dr. Bicknell took a tremendous amount of time to thoroughly explain our options, answer questions, and give his professional opinion. I have never encountered a doctor who had such a great demeanor and was able to explain the treatment options as Dr. Bicknell. Although there are many other Orthodontic offices much closer and more convenient to where we reside, I won't go to any other office because of how great the operation is run and the level of care and treatment Advanced Orthodontic Specialists offers.

Far too often, I am treated like a number upon entering a medical or dental office. Rarely do I…read morehear something as simple as "Hi, how are you?" Usually, it's something like "Name? Okay, have a seat and the doctor will see you shortly." Not at Advanced Orthodontic Specialists. I'm always greeted by my first name the moment I walk through the door. The desk receptionists make a point of treating each patient like a person, remembering names and sometimes facts about the person. Many times while in the waiting room, I've heard the girls at the front desk ask patients how their soccer games went or if they had a fun time on vacation.   That's not to mention the very short wait times. I can't tell you how many times I've been in a waiting room for well past my appointment time. This has never happened at Dr. Bicknell's office.  I'm always being seated within 10 minutes of entering the office. The office itself is extremely clean and inviting. It even has a video game room and tooth brushing station!   The care received always surpasses my expectations. Dr. Bicknell and the assistants are all extremely knowledgeable, professional, and friendly. Dr. Bicknell's passion for his job is clear as he always goes above and beyond to create the perfect smile. I couldn't be happier with how my teeth look!   It's the little things that go to show how dedicated Dr. Bicknell is to providing the best possible patient experience. I cannot recommend this office enough to anyone interested in getting braces for themselves or their kids.

I go to the dentist once a year, and Dr. Shen is always high energy and seems like a genuinely…read morehappy person. I love that. He's also a surface guy. If you know that going in, you'll be fine. But if you try to have a deeper conversation with him, he's a bit awkward and says "not the best" things. Keep it surface. That's what he knows best. You're there to see him once or twice a year. Keep it surface. The gals at the desk are great with understanding "I'm in a hurry" or "I can be chatty and tell stories ". They read social cues well and I appreciate that. You feel heard. And always floss more. You can never floss enough.

Went in for a broken tooth and the staff and dr shen were very nice…read more Very professional and explained all options and prices. I really liked him and will continue to have all my dental work done by him.

I haven't been to the ortho in 35 years but inquired about clear aligners. Such professionalism…read morefrom the entire staff. They explained everything thoroughly and the Doctor was honest with me when explaining my options. Highly recommend!!

Amazing staff! They take such good care of my teeth and always are kind! 5 star orthodontist!read more

I cracked a tooth on a Wednesday night and by Thursday I was sitting in a chair at Ace Dental - By…read moreFriday they were extracting two wisdom teeth. The appointment was lighting fast and super affordable. The staff and Dentist are amazing and go above and beyond to make you feel super comfortable. The only issue was getting connected with someone at the elston location. The number listed on Yelp is disconnected. I recommend calling the Lombard location to get an appointment in Chicago. The office is super clean and very state of the art. The only feedback i have is i felt the dental assistant forgot to provide post op care instructions and I had to ask for the paperwork. I love at the Chicago location they have a pharmacy inside and I was able to fill my prescriptions right there on the spot.

Avoid Dr. Saeed, he missed my vein 3x for sedation, resulting in me waking up during surgery. He…read morealso said my skin was so translucent that I need some sun and my bf (who I don't have) to take me to Cancun. When I woke up and was shaking and crying he still continued the surgery and then questioned how I could handle getting a tattoo if I can't sit for this. I then requested the $500 sedation cost be removed (since I was clearly awake) and that would only happen if I agreed to take down my review per Dr. Saeed (photo for proof). freedom of speech is a thing

Very friendly staff and doctor! The wait time and examination time was painless! I really like the…read moreopen concept feel of the clinic as well it helps relieve nerves of being at the orthodontist! Doshi was friendly, attentive and answered my daughter's questions! We look forward to continuing service with Dr. Doshi!

Both my boys have been treated by Dr Doshi and his amazing staff. One in traditional braces and one…read morein Invisalign. We couldn't be happier!!!