The audiologist was very professional, what spoiled my experience was the office staff. I made a…read moremistake with some forms, and she made me come in again, because she thought I was trying to pull a fast one. Thanks for the insult, not every place thinks you're a criminal because you make a mistake. Yes customer service is great....until you have made the payment, then no answer to change of appointment requests etc. They did not include the cleaning utensils, which the audiologist said was very important. Perhaps I'm expecting too much for a $5,000+ purchase. Three years from now I will be going elsewhere, anywhere else will be a major improvement.

I was disappointed by the office staff attitude...she was unprofessional and defensive. She started…read moreraising her voice at me when I was explaining my situation. Not once did I raise my voice or showed any anger. Her face and chest started getting red. On top of that, she wasn't considerate as she started talking to me while holding my hearing aid (when fully aware that I wouldn't be able to hear anything without it). You work in an audiology clinic, it's common sense to give back your clients' hearing devices when you're trying to have a conversation with them.

Excellent care and service. Welcoming, knowledgable and very helpful staff in Thornhill. Product…read moreand pricing in line.

Ryan never cease to extend help whenever I have a question. For 7 years now he takes care of my…read morehearing needs all the time. Great guy and knows his profession so much.

I was very pleased with Ryan and his staff. He was very professional and displayed charcterist that…read moreare important to me; integrity and honesty. The information he told me about the hearing aid was correct, my mother is hearing wonderfully (she's 92) the best she has in several years. Ryan made frequent visits to make sure the hearing aid is working properly and that my mother is happy. I highly recommend Ryan a kind and patient practitioner .

Contacted the Mississauga branch and my experience was very positive. Initial visit for testing was…read moreperformed on time and professionally conducted. The meeting with the audiologist doctor (Maha) was reassuring, not hurried, and complete. They went the extra mile to ensure that an insurance related deadline was met in time. Highly recommended.

Been going here for over 5 years. Never great service but this last time...Horrible service. Left…read moreme waiting for 45 mins. No check in. No apologies. Do not use CHS. Use boutique clinics where people care about you. They do not care about you at CHS. Had enough finally.

Thank you, Tasos, so much for seeing me. He was kind, courteous and very professional. I sincerely…read moreappreciate him helping me with my blocked ears. I'm so happy I can hear again!

Excellent service very helpful, made 85% hearing loss tolerable…read more Can't replace natural hearing but got me a ReSound Enzo, what a difference. thanks Tasos.

Really pleased with their services and care. Mathew and team took time to explain everything in…read moredetail. There was no wait times. The process was smooth from initial phone consult to the final appointment day and follow ups. They truly care and listen to our needs. Very clean facility as well. As a cherry on the cake their prices were very affordable as well. Highly recommend this family owned clinic for all your hearing needs. Thank you so much team !

I was glad to have made a decision to go to AudioSense for my hearing and balance test. As someone…read morewho has worked as a professional in health care, I was impressed by how Salima explained to me the procedure, conducted a series of tests efficiently and subsequently discussed the results. All in a professional manner. I was very well informed by Salima. The staff was very courteous and welcoming. Thank you all and now I am your life long client.

I went to the Markham location for my checkup and cleaning of my Widex hearing aids, which I had…read morepuchased through Salima at the downtown location. Yazna, the audiologist, did an excellent job. She was courteous and professional. My hearing did improve after my visit. I would wholeheartedly recommend her services. The reason I went to the Markham location was because it is closer to where I reside.

I've visited several clinics, but Juan Ding at Don Mills is in a league of her own. She didn't just…read moresell me a hearing aid; she took the time to understand exactly where I was struggling and fine-tuned everything to perfection. Her technical expertise and patience are unmatched. If you want your life back and need someone who truly cares about your results, see Juan. She is the best choice

On the advice of my family doctor, and greatly increasing sensitivity to various noises, I was…read moreadvised to get a hearing test. I was nervous about entering such a place for the first time ever in my life, but the receptionist was extremely pleasant, professional, and booked my appointment within three business days of my initial arrival. The office too, was attractive and extremely clean. It's one of the typical high quality businesses of Don Mills!