OK, so I rarely do this but I feel the need to warn others who are working on houses and are looking for suppliers. I cannot stress enough that if you need flooring and tile for your home please DO NOT consider using Chattanooga Flooring Center on Shallowford Road. We've been working with them since last August picking out finishes for our home; shower tile, hardwood floors, carpet, backsplash tile etc. Looking at styles, textures, colors etc. Literally EVERY PRODUCT we have chosen with them has been royally screwed up and we were forced to take whatever they could gave us or what we could find locally in stock with other suppliers. EVERYTHING WE ORDERED! This isn't just a COVID shipping and slow down thing. It was the incompetence of our rep at this store. It came down to they didn't have the foresight to order the items when we made the decisions months ago. They even told our contractor orders had been placed and items were on the way but they were not. Then they waited to the last minute to actually place the order or to tell us they couldn't get what we wanted in time for the installers. When it came to our hardwood floor choice we picked it our floors 19 weeks before we needed them. When it came time to install them the rep went to order the flooring and it was on a 10 week back-order. The size of my house did not change in the past 19 weeks. They could have literally ordered it twice in that time frame and we would have gotten what we wanted. Same with our carpet choice. Yesterday we had to go to a different supplier and buy something off the roll that was not what we wanted but what we could get in time. Our tile for our backsplash came in today and... you guessed it, the wrong tile was ordered. Tile is being installed the day after tomorrow so there is no option to reorder the correct tile unless we want to wait more. I cannot stress enough how poor the quality of their service is and how dissatisfied we have been at every turn with this company. Be warned, do not use them. read more